Accomplished professional with extensive expertise in customer service and call centre operations, demonstrating strong administrative and organisational skills. Proficient in talent sourcing techniques, CV screening, and applicant tracking systems, with a keen eye for job market analysis and compliance knowledge. Adept at problem-solving, conflict resolution, and relationship building, ensuring effective communication and resourcefulness in high-pressure environments. Known for persistence and patience with long processes, excelling in multitasking and time-management. Committed to leveraging headhunting proficiency and cultural awareness to enhance team dynamics and drive success.
Took a planned break for family reasons and now ready to re-enter the workforce with fresh energy and motivation.