Andreea Petroman

• Maintained neat and clean store areas in line with health and safety policies.
• Investigated missing items, discrepancies and losses.
• Reconciled stock counts for complete inventory records.
• Monitored stock levels to reorder replenishments in good time.
• Helped coordinate incoming deliveries, sorting and distributing stock based on immediate requirements.
• Organised stock based on rotation requirements and expected use.
• Followed and enforced established inventory procedures, reducing errors and maintaining strict deadline management.
• Filed accurate paperwork for up-to-date records.
• Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
• Counted and recorded stock precisely for reliable audits.
• Reported on inventory shortages, audit findings and forecasting needs to inform upper management.
• Inspected stock shipments to verify quantities, quality and destination information.
• Stored items securely to minimise risk of loss and damage.
• Used barcode scanners to document inventory transactions, maintaining accuracy and efficiency throughout stock room.
• Managed stock rotations to balance inventory of perishable products and minimise wastage.
• Reported delivery discrepancies for missing and damaged goods.

• Read and interpret technical schematics to understand and plan work sequences.
• Logged production data for management and quality team review.
• Verified documentation and work order requirements.
• Consistently demonstrated best practices and conformance to company standards and safety regulations.
• Performed planned preventative maintenance to minimise production downtime.
• Supported health and safety by carefully operating machinery.
• Welded and polished parts with keen eye for detail.
• Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
• Effectively managed incoming and outgoing mail to maximise office efficiency.
• Oversaw database to maintain updated records and accuracy.
• Collaborated with different departments to maintain positive rapport and smooth workflow.
• Led and managed administrative staff to maintain smooth daily operations.
• Investigated issues affecting group operations, prepared reports and helped correct problems.

• Supervised all production phases, from design and development to timely manufacture and dispatch.
• Analysed downtime trends, identifying the root causes of underachievement and introducing remedial action.
• Coordinated strategic project workflows to enable smooth, timely task delivery and completion.
• Oversaw inductions, training and probation procedures for new starters.
• Arranged manufacturing schedules to minimise downtime.
• Supervised activities of workers and enforce safety regulations.
• Set and revised production schedules, adapting to changes in purchasing trends and company priorities.
• Supervised all production phases, from design and development to timely manufacture and dispatch.
• Investigated quality, safety and productivity issues and implemented corrective action to prevent a recurrence.
• Championed high production quality and maintained exceptional standards of work.

• Crafted campaigns using market understanding, consumer analysis, and advertising psychology.
• Developed targeted advice for decision-makers on how best to reach target consumers and build awareness.
• Developed holistic advertising strategies to achieve revenue and awareness goals.
• Wrote engaging, entertaining and informative media scripts for different uses.
• Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
• Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
• Performed accurate cash counts at store opening and closing.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Completed opening and closing procedures each day.
• Checked notes with money checking pens and examined coins carefully to spot and refuse counterfeit currency.
• Maintained, organised and cleaned customer areas, efficiently completing daily recovery checklists.
• Maintained excellent client satisfaction by providing professional, courteous customer service.
• Educated customers on promotions, offers and special events to enhance product sales.
• Reduced customer wait times through optimised checkout processes.
• Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
• Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
• Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
• Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.

• Developed menus with strict cost controls to maximise restaurant profits.
• Recruited and trained high-performing team members to deliver faultless customer care.
• Completed accurate end-of-day financial routines for cash and card transactions.
• Sourced products locally for improved cost-efficiency and sustainability.
• Resolved complaints calmly and professionally to achieve positive customer outcomes.
• Monitored restaurant performance to identify and implement improvement initiatives.
• Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
• Monitored and maintained stock levels for maximised efficiency and minimised waste.

• Maximised business profitability by contributing to continuous improvement ideas and projects.
• Controlled overhead costs by tracking staff working hours in RotaCloud.
• Maximised engagement and morale by developing and maintaining effective staff relationships.
• Ensured client satisfaction by providing realistic time and cost estimates for task completion.
• Oversaw onboarding process, providing coaching and mentoring support to new team members.
• Facilitated progress tracking by preparing detailed, accurate productivity reports.
• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
• Led performance reviews and tailored employee feedback to facilitate professional development.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Resolved employee relations issues and navigated disciplinary proceedings.

• Kept shelves stocked and displays neat and tidy at all times.
• Greeted customers in a friendly and helpful manner.
• Provided excellent service and support to ensure a positive shopping experience.
• Assisted customers with finding products, sizes and prices.
• Processed sales transactions accurately at the till.
• Handled product returns, exchanges and customer queries professionally.
• Built good relationships with regular customers and learnt their preferences.
• Kept up to date with promotions and new products.

• Received and checked deliveries to restock shelves promptly and safely.
• Helped maintain a clean and organised shop floor.
• Assisted customers with questions and special requests.
• Monitored product stock levels and reported low stock to manager.
• Arranged displays to attract customers and increase sales.
• Ensured the till area was clean and handled cash and card payments.
• Provided polite and efficient service to customers with special needs or requests.