Andreea Iuliana Munteanu
Burnley,Burnley
Summary
I'm a confident and highly motivated individual who is thriving in a busy work environment whilst keeping up high standards and taking pride of the quality of my work. I'm an excellent team worker with a “can-do” attitude, who knows the importance of excellent customer service and building lasting relationships. I'm flexible & reliable with excellent organizational skills, and I am always eager to learn.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Sales support specialist
Exertis UK Ltd
Burnley, Lancashire
06.2025 - Current
- Loading orders for 20 accounts on Component.
- Managing 4 Intercompany accounts
- Liaised with Purchasing and Commercial teams to ensure product accuracy.
- Utilised SAP systems, including CRM and ECC, for streamlined operations.
- Generated daily stock reports to maintain accurate inventory levels.
- Resolved customer issues promptly, ensuring satisfaction.
- Monitored stock availability and estimated time of arrival effectively.
- Amended orders to meet customer specifications precisely.
- Managed client queries and concerns, enhancing brand reputation.
Parcel Freight Key Colleague
Exertis UK Ltd
Burnley Bridge
12.2022 - 06.2025
- Stepped up during supervisor absences to lead and support teams effectively.
- Performed administrative duties across departments to maintain continuity.
- Managed data entry and distribution of performance reports accurately.
- Monitored process flows to ensure continuous improvement.
- Maintained updated performance trackers for team evaluation.
- Ensured completion of fire registers each shift for safety compliance.
- Addressed stock queries and resolved disputes expediently.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Completed customer orders with speed and accuracy.
Warehouse Operative
Exertis UK Ltd
Burnley Bridge
01.2021 - 12.2022
- Ensured compliance with Environmental, Health & Safety standards and policies.
- Identified and reported hazards, incidents, accidents, and near misses.
- Maintained a clean and organised work area to promote safety.
- Operated equipment safely while adhering to process accuracy and work instructions.
- Utilised various warehouse management systems for receipt, picking, packing, dispatch, and quality assurance.
- Followed standard operating procedures to achieve performance targets consistently.
- Managed personal development and completed mandatory online training on time.
- Collaborated with the team to meet Key Performance Indicators related to stock accuracy and productivity.
Education
Sir John Thursby CommunityGeneral
Burnley, Lancashire 09.2016 - 12.2018
General study -
Ion Ghica" Junior High School Iasi
Romania 09.2012 - 06.2015
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Windows operating system
- SAP EWM/ECC/CRM
- Logistex Reflex
- Analytex
Languages
Romanian: Native
English: Fluent
Timeline
Sales support specialist
Exertis UK Ltd
06.2025 - Current
Parcel Freight Key Colleague
Exertis UK Ltd
12.2022 - 06.2025
Warehouse Operative
Exertis UK Ltd
01.2021 - 12.2022
Sir John Thursby CommunityGeneral
09.2016 - 12.2018
General study -
Ion Ghica" Junior High School Iasi
09.2012 - 06.2015