Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Andreea Costin

Summary

  • Hardworking Travel Service Partner brings proven success in overseeing administrative areas.
  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
  • Proficient in using independent decision-making skills and sound judgment to positively impact company success.
  • Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrator position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work history

Travel Service Partner

Travelex
Hounslow, United Kingdom
11.2022 - 07.2023


  • Drafted procedural statements and guidelines for company-wide use.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Administrative responsibilities in line with Travelex procedures
  • Working confidently on my own initiative as well as part of a wider team
  • Demonstrate cash handling experience
  • Dealing with PDQ transaction
  • Process all foreign exchange transaction
  • Ability to work well under pressure
  • Ability to comfortably deal with challenging customers
  • Training new company joiners

Administrator/Receptionist

Attico Terrace Restaurant
Chisinau, Moldova
01.2021 - 08.2022
  • Managed external queries, engaging with clients face-to-face, by phone and through email.
  • Directed high-volume inbound and outbound calls by using switchboard with precision.
  • Represented front of house services, maintaining polished, professional appearance to uphold company image.
  • Organised seminars, booked conference rooms and sent invitations to designated guests.
  • Scheduled and confirmed appointments for entire management team.
  • Updated data and records with high accuracy and excellent system navigation.
  • Maintained office supplies through inventory audits.

Dance Teacher

Sis N Bro Dance Studio
Chisinau, Moldova
01.2018 - 12.2021
  • Inspired and encouraged students to explore different types of dance for creative expression.
  • Managed facilities and equipment in good working order.
  • Planned sessions based on set curriculum, student goals and individual preferences for relevant and interesting classes.
  • Kept classrooms tidy and organised, preparing props and equipment if necessary.
  • Responsible for creating lesson plans
  • Teach new dance steps and being patient with dancers
  • Learn and improve dance show for important events
  • Select music and sounds for new dance lessons
  • Teach dancers new exercises and routines
  • Provide constructive feedback at dance lesson

Education

Diploma of Higher Education - Economy

ASEM University
Moldova
01.2020 - 06.2022

Skills

  • Customer relations
  • Data entry
  • Stock management
  • Budgeting and reporting
  • Personnel training and development
  • Negotiation expert
  • Sales proficiency
  • Skilled trainer
  • Problem-solving and decision-making
  • Strategic work with costumers
  • Reporting any problems
  • Languages (fluent speaking in Romanian and Russian)
  • Responsible listen and patient

Languages

English
Advanced
Russian
Native
Romanian
Native

Timeline

Travel Service Partner

Travelex
11.2022 - 07.2023

Administrator/Receptionist

Attico Terrace Restaurant
01.2021 - 08.2022

Diploma of Higher Education - Economy

ASEM University
01.2020 - 06.2022

Dance Teacher

Sis N Bro Dance Studio
01.2018 - 12.2021

Similar Profiles

Create profile
Andreea Costin