Andreea Calina
Swanscombe,KEN
Summary
CIPP-qualified Payroll Technician with over 6 years of specialist experience delivering end-to-end, high-volume payroll across the UK, Ireland, and Germany. Excelling at taking on new challenges and embracing additional responsibilities, consistently meeting deadlines and targets.
Providing support to key stakeholders across multiple sectors, drawing on extensive experience with high-volume workloads to drive efficiency, scalability, and strong relationship building.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Senior Payroll Officer
HUGO BOSS
12.2022 - 11.2025
- Manage benefits Ship, Medicash, Gympass process, Cycle to Work, Season Ticket Loan.
- Payroll and finance reconciliations.
- Coordinate P11D processing for medical, clothing allowance, car.
- Assisted with company pension scheme administration and payroll-related calculations.
- Successfully supported with migration of systems from ADP Freedom to ADP IHCM, from Kronos to Rota Geek.
- Review benefit plans and procedures to ensure regulatory compliance across stores.
- Identify and implement improvements to compensation and benefits administration for medical, risk, pensions, and wellbeing.
- Create, review, and maintain benefit plan documents; summarise descriptions on intranet and benefits platforms.
- Addressed staff and external queries promptly; advised on taxation and National Insurance
- Oversee annual renewal of benefits contracts.
- Contribute to salary planning and annual bonus processes, including living wage checks and bonus sacrifice coordination.
- Support leave of absence policy programs.
- Support with global compensation analysis.
- Produced payroll, HR, and finance reports; designed and implemented streamlined payroll procedures.
- Managing four email inboxes.
- Second point of contact for executives and international assignees.
- Processing Head Office payroll.
Payroll Officer
HUGO BOSS
03.2022 - 12.2022
- Processed all tax documentation (P45, P46, P11D) and ensured timely payments for all staff.
- Managed end-to-end, multi-frequency high-volume payroll for UK and Ireland.
- Administered SSP, SMP, and SPP schemes, calculated and recorded sickness payments.
- Alabaster manual calculations.
- Maintained accurate records of sick/maternity/parental leave.
- Completed ONS reports monthly.
- Competent in manual calculations and payroll systems; strong initiative and deadline management.
- Ireland Audits – reviewing all data and information to ensure correct procedures are carried out.
Payroll Officer
HUGO BOSS
03.2022 - 12.2022
- Processed all tax documentation (P45, P46, P11D) and ensured timely payments for all staff.
- Managed end-to-end, multi-frequency high-volume payroll for UK and Ireland.
- Administered SSP, SMP, and SPP schemes, calculated and recorded sickness payments.
- Alabaster manual calculations.
- Maintained accurate records of sick/maternity/parental leave.
- Completed ONS reports monthly.
- Competent in manual calculations and payroll systems; strong initiative and deadline management.
- Ireland Audits – reviewing all data and information to ensure correct procedures are carried out.
- Resolved employee queries regarding payslips, contributing to better communication .
- Processed end-to-end monthly payroll to ensure timely remuneration.
- Monitored sick leave and holiday entitlements accurately, preventing discrepancies in payroll.
- Managed maternity and paternity pay computations; enabled proper support during family expansion periods.
- Monitored sick leave and holiday entitlements accurately, preventing discrepancies in payrolls.
- Implemented changes in salary structure following promotions or increments, maintaining fairness in compensation packages.
- Processed leavers' final payments swiftly; helped transition outgoing staff smoothly.
- Maintained confidentiality of staff salaries, resulting in high trust levels.
- Handled all matters related to tax deductions, providing clarity and compliance.
Senior Payroll Administrator
HUGO BOSS
07.2021 - 03.2022
- Processing payroll for 1200 UK employees from start to finish (Retail and Head Office employees)
- Provided training and support to new and junior team members.
- Assisted with company pension scheme administration and payroll-related calculations.
- Supported the annual salary and bonus process for employees.
- Implemented a new process for the Ireland payroll.
Senior Payroll Administrator
HUGO BOSS
07.2021 - 03.2022
- Processing payroll for 1200 UK employees from start to finish (Retail and Head Office employees)
- Provided training and support to new and junior team members.
- Assisted with company pension scheme administration and payroll-related calculations.
- Supported with annual salary and bonus process for employees.
- Implemented new process for Ireland payroll.
- Organised employee records efficiently for quick retrieval and updates.
Payroll Administrator
HUGO BOSS
08.2019 - 07.2021
- Corrected payroll historic for the Ireland employees.
- Processing payroll for 100 Ireland employee.
- Ireland National Statistics and earnings enquiries.
- Serve as a first point of contact for employees, managers and HR Business Partners, providing high quality HR advice and guidance.
- Excellent communication for query resolution; knowledgeable in data protection legislation.
- Tax Codes Implementations.
Payroll Administrator
HUGO BOSS
08.2019 - 07.2021
- Corrected payroll historic for the Ireland employees.
- Processing payroll for 100 Ireland employee.
- Ireland National Statistics and earnings enquiries.
- Serve as a first point of contact for employees, managers and HR Business Partners, providing high quality HR advice and guidance.
- Excellent communication for query resolution; knowledgeable in data protection legislation.
- Tax Codes Implementations.
Administrator/Office Manager
HUGO BOSS
07.2016 - 07.2019
- Filing and Maintaining Accounting and Payroll Records
- Process and maintain comprehensive accounting and payroll records.
- Manage new hire and offboarding documentation.
- Coordinate holiday request forms with General Manager approval.
- Schedule and conduct staff meetings.
- Maintain and update a large employee database; identify and resolve data issues.
- Ensure timely submission of all reports and online forms.
- Liaise with suppliers to order stationery and other store equipment.
Administrator/Office Manager
HUGO BOSS
07.2016 - 07.2019
- Filing and Maintaining Accounting and Payroll Records
- Process and maintain comprehensive accounting and payroll records.
- Manage new hire and offboarding documentation.
- Coordinate holiday request forms with General Manager approval.
- Schedule and conduct staff meetings.
- Maintain and update a large employee database; identify and resolve data issues.
- Ensure timely submission of all reports and online forms.
- Liaise with suppliers to order stationery and other store equipment.
Sale associate
HUGO BOSS
11.2015 - 07.2016
- Represented the brand as a brand ambassador, delivering exceptional customer service and upholding premium brand standards.
- Maintained an orderly store environment and ensured accurate stock replenishment.
- Provided face-to-face product advice and demonstrated strong product knowledge on promotions and offers.
- Maximized sales opportunities to meet store and individual targets and KPI indicators.
- Maintained impeccable store standards at all times.
Sale associate
HUGO BOSS
11.2015 - 07.2016
- Represented the brand as a brand ambassador, delivering exceptional customer service and upholding premium brand standards.
- Maintained an orderly store environment and ensured accurate stock replenishment.
- Provided face-to-face product advice and demonstrated strong product knowledge on promotions and offers.
- Maximized sales opportunities to meet store and individual targets and KPI indicators.
- Maintained impeccable store standards at all times.
Senior Sales Assistant
INDITEX Group – ZARA
01.2014 - 11.2015
- Promoted the brand image and upheld the highest standards of customer service.
- Processed returns and refunds in accordance with company procedures.
- Used stock management systems to log and verify inventory; oversaw daily store operations.
- Executed visual merchandising and managed customer complaints calmly.
- Consistently achieved sales targets; ensured compliance with health and safety regulations.
- Served as a team leader for a 6-person team in the store’s largest section.
- Trained junior staff and supported revenue enhancement initiatives.
Senior Sales Assistant
INDITEX Group – ZARA
01.2014 - 11.2015
- Promoted the brand image and upheld the highest standards of customer service.
- Processed returns and refunds in accordance with company procedures.
- Used stock management systems to log and verify inventory; oversaw daily store operations.
- Executed visual merchandising and managed customer complaints calmly.
- Consistently achieved sales targets; ensured compliance with health and safety regulations.
- Served as a team leader for a 6-person team in the store’s largest section.
- Trained junior staff and supported revenue enhancement initiatives.
Assistant Manager
Cirjan Clothing
12.2010 - 10.2013
- Ensured smooth daily shop floor operations.
- Participated in product selection and assortment decisions.
- Delegated tasks, managed inquiries and customer service issues.
- Assisted customers as needed; ensured optimal product displays.
- Managed deliveries and inventory control.
- Maintained the company’s fashion blog and brand communications.
Assistant Manager
Cirjan Clothing
12.2010 - 10.2013
- Ensured smooth daily shop floor operations.
- Participated in product selection and assortment decisions.
- Delegated tasks, managed inquiries and customer service issues.
- Assisted customers as needed; ensured optimal product displays.
- Managed deliveries and inventory control.
- Maintained the company’s fashion blog and brand communications.
Duty Free Operator
GFS
03.2008 - 08.2010
- Gained a clear understanding of customer needs and requirements.
- Received, stored, and tested products; delivered high-quality customer service.
- Resolved customer requests professionally and efficiently.
- Recorded data from passports, issued receipts, managed receptions, price changes, emails, data transmission, and inventory transactions.
- Maintained store tidiness, organized stock, and coordinated replenishment activities.
Duty Free Operator
GFS
03.2008 - 08.2010
- Gained a clear understanding of customer needs and requirements.
- Received, stored, and tested products; delivered high-quality customer service.
- Resolved customer requests professionally and efficiently.
- Recorded data from passports, issued receipts, managed receptions, price changes, emails, data transmission, and inventory transactions.
- Maintained store tidiness, organized stock, and coordinated replenishment activities.
Education
Master's degree - Management, communication and HR
National School of Political Science And Public Administration
BucharestBachelor's degree - Social Work
University of Bucharest
Bucharest2008
Skills
- MS Office (Outlook, Excel, PowerPoint),
- ADP Freedom, ADP IHCM, Sage, SAP Success Factors,
- Rota Geek, Kronos
Certification
- (CIPP) Payroll Technician Degree - The Chartered Institute of Payroll Professionals
- Office manager Degree - Pitman Training Group
Languages
Fluent in English, native Romanian, Beginner Sanish and Italian.
Timeline
Senior Payroll Officer
HUGO BOSS
12.2022 - 11.2025
Payroll Officer
HUGO BOSS
03.2022 - 12.2022
Payroll Officer
HUGO BOSS
03.2022 - 12.2022
Senior Payroll Administrator
HUGO BOSS
07.2021 - 03.2022
Senior Payroll Administrator
HUGO BOSS
07.2021 - 03.2022
Payroll Administrator
HUGO BOSS
08.2019 - 07.2021
Payroll Administrator
HUGO BOSS
08.2019 - 07.2021
Administrator/Office Manager
HUGO BOSS
07.2016 - 07.2019
Administrator/Office Manager
HUGO BOSS
07.2016 - 07.2019
Sale associate
HUGO BOSS
11.2015 - 07.2016
Sale associate
HUGO BOSS
11.2015 - 07.2016
Senior Sales Assistant
INDITEX Group – ZARA
01.2014 - 11.2015
Senior Sales Assistant
INDITEX Group – ZARA
01.2014 - 11.2015
Assistant Manager
Cirjan Clothing
12.2010 - 10.2013
Assistant Manager
Cirjan Clothing
12.2010 - 10.2013
Duty Free Operator
GFS
03.2008 - 08.2010
Duty Free Operator
GFS
03.2008 - 08.2010
Master's degree - Management, communication and HR
National School of Political Science And Public Administration
Bachelor's degree - Social Work
University of Bucharest