Andrea Jordan Solomon-Shittu
London
Summary
A committed and determined professional seeking further professional and personal development. Experience in the Real Estate, Jewellery and Financial Services sales industries has enhanced skills in interpersonal communications and management. Strong financial background from degree in Economics & International business. My approach to problem-solving is persistent and calm, and I've embraced leadership and management roles in various settings. I prioritize building trust and rapport for business growth and am dedicated, adaptable, and driven to exceed goals. I specialize in developing sales strategies and techniques, utilizing CRM systems, and identifying new sales opportunities for increased customer retention.
Overview
6
6
years of professional experience
Work History
Founder
Carat Crazy Jewellers
07.2021 - Current
- Company Overview: Founder
- Implemented strategic systems to reduce production time of customer orders
- Recommended merchandise to customers based on their needs and requirements
- Identified and established relationships with reliable suppliers of raw materials, gemstones, metals, and packaging materials, ensuring quality for customers
- Drive sales through effective customer engagement, personalised service, and relationship building
- Created organization's mission and vision statements for use by employees.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain business growth.
- Created and monitored promotional approaches to increase sales and profit levels.
- Directed technological improvements, reducing waste and business bottlenecks.
Sales Development Representative
GC Intelligence
06.2023 - 04.2025
- Conducted thorough research to lead-source potential clients within target industries and markets
- Initiated outbound cold calls to prospective clients to introduce our financial market reports and subscription services
- Cultivated strong relationships with prospects and clients to foster trust and loyalty
- Maintain accurate records of all sales activities, including calls made, meetings scheduled, and deals closed, using CRM software
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Utilised NoCRM.io to manage sensitive client information and update existing and new client profiles.
- Won new business by articulating full value of company's capabilities to prospects.
Appointment Setter
ScaleGCI.io
10.2024 - 02.2025
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Addressed client inquiries and updated database information.
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Screened potential customers to determine interest and requirements for products and services of company.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Handled assignments independently with good judgement and critical thinking skills.
Salesman
Park Deckchairs
07.2021 - 09.2021
- Built rapport with customers, resulting in improved generation of sales and commissions
- Consistently increased the total order value of customers via upselling
- Maintain accurate records of sales transactions, customer information, and inventory levels using company-provided software or databases
- Process sales transactions accurately and efficiently, including accepting payments and issuing receipts
Crew member
McDonalds
03.2019 - 05.2020
- Handled customer complaints and queries to ensure satisfaction
- Mediated transactions between products and a large client base in a fast-paced environment
- Worked as part of a team to complete tasks quickly and accurately
- Engaged with customers in a friendly and welcoming manner, actively listening to their needs and preferences, and striving to exceed their expectations for service and satisfaction
- Pay close attention to detail when preparing orders, ensuring accuracy in service
- Handled multiple responsibilities simultaneously, such as taking orders, preparing food, and cleaning work areas, to ensure efficient operations during peak hours
Work Experience
SK Financial Management Ltd
11.2019
- Worked closely with individuals in a team to articulate the ideas of wealth planning services to clientele with regulated products
- Provided administrative assistance to financial managers, including organising files and scheduling appointments
- Conducted research on financial markets, investment products and strategies to support decision-making processes and assist with client inquiries
- Assist in identifying and assessing potential risks to client portfolios and financial plans, and recommend appropriate risk mitigation strategies under supervision
Education
Bachelor of Arts - Economics With International Finance & Banking
Nottingham Trent University
NottinghamSkills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Public speaking
- Pipeline management
- Presentations
- Team collaboration
- Account prospecting
- Marketing support
- Objection handling
- Metrics monitoring
- Customer relationship building
Hobbies and Interests
Sales skills development, Improvement and production of fine jewellery, Italian - Intermediate, Reading, Learning for self-improvement, Football, Gym
Timeline
Appointment Setter
ScaleGCI.io
10.2024 - 02.2025
Sales Development Representative
GC Intelligence
06.2023 - 04.2025
Founder
Carat Crazy Jewellers
07.2021 - Current
Salesman
Park Deckchairs
07.2021 - 09.2021
Work Experience
SK Financial Management Ltd
11.2019
Crew member
McDonalds
03.2019 - 05.2020
Bachelor of Arts - Economics With International Finance & Banking
Nottingham Trent University
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