Andrea Wood

• Secured new business opportunities by cultivating strong relationships with potential clients.
• Delivered excellent customer service by addressing queries promptly and effectively.
• Assessed competitor activities for strategic positioning.
• Fostered client relationships, leading to increased brand loyalty.
• Managed key accounts, ensuring high levels of customer satisfaction.
• Identified opportunities to drive business growth, diversification and expansion.
• Contacted and converted potential customers via telephone, email and in-person enquiries.

• Secured new business opportunities (over 100 new accounts per year) by cultivating strong relationships with potential clients.
• Developed strategic partnerships with both suppliers and customers to enable sustained growth.
• Devised comprehensive business plans, enabling sustainable growth.
• Optimised operational procedures for improved productivity.
• Delivered excellent customer service by addressing queries promptly and effectively.
• Managed key accounts, ensuring high levels of customer satisfaction.
• Negotiated contracts with suppliers and customers to secure best possible terms.
• Handled crisis situations effectively, minimising impact on business operations and customer satisfaction.
• Contacted and converted potential customers via telephone, email and in-person enquiries.
• Negotiated and approved lucrative prices and contracts, boosting growth.
• Consistently exceeded revenue targets through new account development. - always exceeding sales targets.
• Influenced key decision-making and established trust with stakeholders.
• Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
• Responsible for sourcing, costing , pricing up until delivery of goods to customer.

• Increased customer engagement by delivering high-quality product demonstrations.
• Established strong relationships with key industry players to expand business reach.
• Identified new business opportunities that enhanced growth potential of the company.
• Developed customer loyalty with excellent customer service, leading to repeat business over 200 accounts.
• Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
• Maintained extensive knowledge of all products offered, assisting in informative customer interaction.
• Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
• Managed client relationships from early stages of sales process through to post-sales.
• Generated new leads and opportunities to maximise revenue.

• Fostered strong customer relationships through exceptional service.
• Optimised sales presentations using persuasive communication techniques.
• Maintained thorough records of all sales activities to ensure transparency.
• Strengthened brand reputation with impeccable professionalism and integrity.
• Participated in team-building activities, promoting a harmonious work environment.
• Developed comprehensive knowledge of product offerings to facilitate customer decisions.

• Freelanced for 4 national companies.
• Flexible Packaging and Corrugates
• Increased sales in the respective area
• Carried out day-to-day duties accurately and efficiently.
• Improved efficiency and productivity by acquiring new skills.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Completed customer orders with speed and accuracy.
• New Business with a range of new consumables added to the companies range

Company Closed

Company Closed

Left to become a mother

Better offer from bigger firm

• Facilitated staff training, resulting in better customer service.
• Boosted department efficiency by streamlining operational processes.
• Led performance reviews, identified areas for improvement.
• Delegated tasks efficiently to maximise productivity.