Summary
Overview
Work history
Education
Skills
Timeline
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Andrea Ward

Andrea Ward

Lytham ,Lancashire

Summary

Knowledgeable business owner with experience establishing business goals and objectives that provide organisational growth. Identifies and resolves process inefficiencies to boost productivity. Proven success in meeting financial targets through strong budget management.

Overview

25
25
years of professional experience

Work history

Boutique Owner

Will & Ward
Lytham, Lancashire
03.2019 - Current
  • Enhanced new product awareness by posting engaging images to company websites and social media accounts.
  • Applied digital marketing tactics to drive business growth and awareness.
  • Oversaw budget management to keep to financial targets.
  • Generated strategic business plan and budgets through market analysis and responsible fiscal management.
  • Established business goals and objectives to provide organisational direction toward growth and prosperity.
  • Attended and hosted networking events, establishing solid relationships with other business professionals.
  • Used exceptional skills in leadership, communication and team building to instill strong company-wide culture.
  • Researched and identified potential business opportunities in untapped markets to drive revenue.
  • Guided team activities by offering actionable feedback to drive development and improvement.
  • Addressed process inefficiencies by refining standard practices to boost productivity.

Fashion store deputy manager

Stringers
Lytham, Lancashiere
01.2011 - 11.2017
  • Monitored fashion trends closely to anticipate consumer demand.
  • Created visually appealing shopping experiences through outstanding visual merchandising.
  • Monitored stock levels, managing inventories and logistics to maximise sales potential.
  • Improved customer footfall through eye-catching window merchandising.
  • Managed staff logistics and day-to-day store operations for optimised financial efficiency.
  • Advised customers on size selections to suit fit and shape requirements.
  • Monitored sales and market trends to inform purchasing and inventory management strategies.
  • Maintained store cleanliness with detailed checklists and periodic inspections.
  • Assessed customer tastes and budgets to recommend suitable items.
  • Processed deliveries quickly to refresh sales floor selections.
  • Reconciled sales upon conclusion of shift, depositing cash in line with established policies.
  • Completed opening and closing procedures each day.
  • Guaranteed excellent customer service standards, training team in performance and sales strategy.

Advertising office manager

Fusion design
Preston, Lancashire
03.1999 - 09.2009
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Oversaw office budget to responsibly allocate equipment and resources.
  • Managed [Number]-employee office, supervising workers, enhancing productivity and driving efficiency.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
  • Arranged corporate events and conferences for [Number]+ attendees.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Provided expert clerical support to over [Number] internal staff and management by handling wide range of routine and special requirements.
  • Prepared vendor invoices and processed incoming payments.
  • Negotiated with vendors to minimise costs and improve service delivery.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Managed high volumes of correspondence with excellent record-keeping and minimal response times.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

GCSEs -

Edmund Campion
Preston, Lancashire

NVQ Level 4 - Interior Desugn

Preston College
Preston, Lancashire
09.1997

Skills

  • Business administration
  • Customer relations
  • Customer service
  • High-value project management

Timeline

Boutique Owner

Will & Ward
03.2019 - Current

Fashion store deputy manager

Stringers
01.2011 - 11.2017

Advertising office manager

Fusion design
03.1999 - 09.2009

GCSEs -

Edmund Campion

NVQ Level 4 - Interior Desugn

Preston College

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Andrea Ward