Summary
Overview
Work history
Education
Skills
Websites
Custom
Affiliations
Accomplishments
Timeline
Work availability
Generic

Andrea Leib

Summary

Confident and resourceful Philanthropist with excellent organisational abilities. Known for a strong work ethic and the ability to build meaningful connections with diverse individuals. Flexible communicator and team-oriented, capable of adapting to various situations and collaborating effectively.

Overview

19
19
years of professional experience
166
166
years of post-secondary education

Work history

Volunteer

Royal Voluntary Service
03.2020 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed customer orders with speed and accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Applied positive customer service approach to increase satisfaction levels.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw daily operations to achieve high productivity levels.

Carer

Carer for family
05.2005 - 12.2023
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained hygienic living environments through regular cleaning.
  • Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
  • Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
  • Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
  • Created positive relationships with clients through practical support and companionship, improving overall quality of life.
  • Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.

Education

GCSEs - GCSE's

Kingsbury High School
Kingsbury, NW9
09.1986 - 07.1990

Virtual Work Experience

Springpod
Online

Job Simulation: Building Your Personal Brand: With Ashurst UK

Forage
Online

Customer Support Job Simulation

Moreton Bay Regional Council Careers In Tourism

Teaching English As A Second Language

Manchester Open Education
Online

Numeracy

City And Guilds
Online
09.1997 - 06.1998

Secretarial Diploma

Stanmore College
Stanmore, Middlesex, UK
09.1992 - 07.1993

BTEC First Diploma in Business And Finance

Hendon College of Further Education
Hendon, London, UK
09.1990 - 07.1991

Skills

  • Problem-solving
  • Communication skills
  • Team building
  • Strategic Planning
  • [Type] troubleshooting
  • Social media marketing
  • Public relations
  • [Type] Management
  • Customer-focused
  • Google Workspace
  • Time management

Websites

Custom

  • Training - Reed in Partnership Training Scheme, [2024]
  • Technical skills

Affiliations

  • Fundraising, nature and history

Accomplishments

I completed the Virgin Virtual London Marathon 2020 and am the Guinness Book of Records as part of the First Ever Group to take part and finish it.

Planting trees worldwide

Helping to Support International Fundraising Initiatives to support Koalas, Food Banks, Health and Families

Timeline

Volunteer

Royal Voluntary Service
03.2020 - Current

Carer

Carer for family
05.2005 - 12.2023

Numeracy

City And Guilds
09.1997 - 06.1998

Secretarial Diploma

Stanmore College
09.1992 - 07.1993

BTEC First Diploma in Business And Finance

Hendon College of Further Education
09.1990 - 07.1991

GCSEs - GCSE's

Kingsbury High School
09.1986 - 07.1990

Virtual Work Experience

Springpod

Job Simulation: Building Your Personal Brand: With Ashurst UK

Forage

Customer Support Job Simulation

Moreton Bay Regional Council Careers In Tourism

Teaching English As A Second Language

Manchester Open Education

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Andrea Leib