Andrea Gallego Ortiz

Led and developed a multinational team of seven Editorial Project Managers across the UK and Brazil, while also training, coaching, and managing other team managers across global offices. Accountable for the end-to-end delivery of a large, diverse portfolio of 500+ annual content projects into Science Direct and print, consistently achieving on-time delivery and meeting revenue-linked operational KPIs. Drove operational excellence through data-informed decision-making, forecasting, and risk analysis. Led workflow optimisation, process automation, and cross-functional collaboration initiatives.

Key Achievements:

• Outperformed annual delivery targets by over 20% and accelerated publication timelines by up to two months, maintaining high quality standards despite organisational constraints, Covid-19 impacts, and rising acquisition volumes.
• Enhanced team capability through targeted recruitment, focused performance development, and clear career progression pathways. As a result, 11 of 14 team members were promoted within their first two years, establishing the team as a recognised talent pipeline for publishers.
• Successfully managed and mentored two new and existing managers in new location, strengthening leadership capability and consistency across teams
• Cultivated a strong rapport with team members, fostering a cohesive and collaborative workplace environment.
• Built productive, trust-based partnerships with editors, authors, and internal teams ensuring alignment with business strategic priorities as well as client satisfaction.
• Generative AI Adoption Champion, leading early usage of GAI tools training 40+ colleagues, developing training materials, coaching colleagues on safe, effective implementation and running best‑practice workshops.
• Championed cultural and structural changes that improved cross-department collaboration and workflow ownership.
• Built a central analytics and reporting framework enabling earlier risk identification and 30% faster intervention on at‑risk projects.
• Standardised and automated processes, significantly improving team efficiency and reducing manual bottlenecks.
• Awarded Elsevier's Excellence in Management Award (2019) for outstanding leadership in early career.

Managed portfolio of 100+ content projects while supporting leadership with hiring, training, and team-wide workflow improvements.

Key Achievements:

• Led complete overhaul of outdated training materials across teams, improving training consistency and accessibility.
• Strengthened stakeholder relationships through regular updates and clear communication.
• Appointed Team Change Champion, cascading improved processes across global teams.
• Delivered all assigned projects ahead of schedule.
• Mentored team members, contributing to internal career progression and talent retention.

Managed 120+ projects for Elsevier and partner ISTE, ensuring timely delivery, financial accuracy, and high editorial standards.

Key Achievements:

• Delivered over 100 projects against target of 50, all ahead of time.
• Introduced financial and pipeline analysis to predict risks and optimise scheduling.
• Improved relationships with external publishing partners.
• Winner of Elsevier 2018 Certificate of Achievement (Work Fast category).

Provided organisational, operational and financial support for 100+ employee office.

Key Achievements:

• Coordinated successful relocation of 100 staff within first week.
• Recognised as trusted and reliable assistant to senior leadership.

• Managed wide range of HR and administrative functions supporting medical training programmes.
• Reviewed, approved, and documented maternity, paternity, sick leave and unpaid leave requests.
• Liaised with Training Programme Directors, GP Postgraduate Administrators, and Practice Managers to coordinate hospital posts, GP placements, and resolve employment-related queries.

• Handled administrative duties ensuring accurate reporting and timely support.
• Prepared detailed documentation on database structures and processes as reference material for training purposes.

• Taught lab techniques to beginners, made significant contributions towards development of practical skills.
• Collaborated with lecturers to optimise curriculum delivery.
• Fostered collaborative learning environment, encouraged student participation in laboratory activities.
• Assisted in grading assignments, facilitated timely feedback for students.
• Worked closely with students having difficulty grasping concepts to improve their performance (one student had autism)