Family and friends are important
Avid Ice hockey Fan
Travel
gardening
Reading
Walking my dogs
Weekends away with friends
Andrea Cunnngham
LEEDS,West Yorkshire
Summary
Experienced Compliance Coordinator with a strong background in managing compliance processes and vendor negotiations at CBRE. Demonstrates expertise in risk assessment, audit coordination, and documentation management, ensuring adherence to regulatory standards. Proven track record in implementing compliance software tools to streamline operations and enhance reporting accuracy. Former Deputy Manager at Owls and Pussycats Nursery, skilled in staff training, conflict resolution, and maintaining high levels of customer service excellence. Adept at fostering team collaboration and leading projects to optimise productivity. Career goal: To leverage extensive compliance and management experience to drive organisational success in a dynamic environment.
Overview
16
16
years of professional experience
Work History
Compliance Coordinator
CBRE
Leeds, West Yorkshire
07.2023 - Current
- Manage the compliance inbox, and answer any queries or questions that Service Managers and Engineering Managers need. Assist the vendors with any and all queries.
- Manage my own personal inbox with queries and requests.
- Manage the vendors' SmartSheet, and assist our compliance lead when needed.
- Arrange PPM services if they have been missed, and coordinate with EMs and vendors so the PPS are in on time.
- Process paperwork and service sheets that are submitted. Make sure all reports are uploaded to the Elogs and correctly updated on the Smart Sheet.
- Log and manage remedials, ensuring they are completed and tracked accordingly.
- Managed the implementation of compliance software tools to streamline monitoring and reporting.
- Negotiated with external partners to support policy objectives and initiatives.
- Obtained information on company processes and operations to determine required changes.
- Coordinated with external auditors during compliance reviews, facilitating access to required documents and personnel.
- Chase paperwork is completed for audit purposes.
- Assist with site audits.
- Project work is undertaken to assist other managers.
- Chase vendors for PPM service reports for overdue and approaching items.
- Support the team in any way I can.
- Run weekly and monthly compliance meetings with EMs and SM.
- Prepare and update the EMs and SMs regarding their Self Delivery.
Deputy Manager Private Nursery
Owls and Pussycats
Leeds , West Yorkshire
07.2010 - 07.2023
- Facilitated smooth daily operations of nursery, ensuring optimal environment for children.
- Organised daily activities using educational framework to enhance learning outcomes.
- Assisted in ensuring compliance with statutory requirements for building.
Supported staff training initiatives on new statutory guidelines.
Maintained updated documentation for external authority reviews. - Managed daily operations, delegating tasks to team members to optimise productivity and efficiency.
- Resolved client complaints with professionalism, ensuring high levels of satisfaction.
- Cultivated a positive professional working environment to enhance staff engagement and client satisfaction.
- Oversaw staff training and development, implementing strategies to enhance skills and performance.
Education
Higher National Diploma - Education
Joseph Priestly
Leeds2003
Diploma of Higher Education - Nursery Nursing
Thomas Danby
Leeds1992
Skills
- Risk assessment
- Vendor negotiation
- Audit coordination
- Documentation management
- Compliance software
- Client relationship
- Staff training
- Project management
- Team collaboration
- Conflict resolution
- Quality assurance
- Customer service excellence
- Customer Service
- Time-management
- Decision making
- Active listening
- Team Leadership
- Effective communication
Interests
Timeline
Compliance Coordinator
CBRE
07.2023 - Current
Deputy Manager Private Nursery
Owls and Pussycats
07.2010 - 07.2023
Higher National Diploma - Education
Joseph Priestly
Diploma of Higher Education - Nursery Nursing
Thomas Danby