Summary
Overview
Work history
Education
Skills
Interests
Timeline
Generic

Andrea Connelly

Higham Ferrers,Northamptonshire

Summary

I am a driven and adaptable individual who is equipped with strong communication and organisational skills, paired with a keen ability to build relationships, manage conflicts and problem-solving skills.


CIPD Level 3 qualified with over 15 years of experience, I am proficient in delivering key HR functions, such as end to end recruitment cycle, employee relations, compliance with HR policies and updating them as and when required also implementing strategies that align with organisational goals.


I have a strong focus on fostering a positive workplace culture, and I am ready to contribute and make significant impact in my new role.

Overview

38
38
years of professional experience

Work history

HR advisor

Simon Acres Group Limited
Higham Ferrers, Northamptonshire
01.2024 - 07.2025
  • Drafted, revised and communicated company policies; ensured adherence at all levels across the organisation.
  • Implemented effective strategies for talent acquisition, attracting high-calibre candidates.
  • Organised and administered induction programmes for new staff members.
  • Prepared detailed reports on HR metrics to inform strategic decision-making by management.
  • Played pivotal role in conflict resolution for fostering harmonious workplace relationships.
  • Promoted a positive work culture by addressing employee grievances in a timely manner.
  • Established clear lines of communication between employees and management; resolved misunderstandings promptly.
  • Advised on employment legislation to maintain compliance within the organisation.
  • Maintained accurate personnel records, ensuring data privacy regulations were met.
  • Coordinated HR projects whilst providing expert advice on policy interpretation. This was also completed for external customers to ensure their policies and procedures were compliant
  • Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.

HR Administrator, then promoted to HR Advisor

National Autistic Society
11.2012 - 10.2023
  • Employee Relations casework
  • Note taking
  • Line Management
  • Absence data and monitoring
  • Ensuring managers are working to company HR Policies & Procedures
  • Health referrals
  • Shortlisting and Interviewing
  • Champion for the new recruitment templates - Job descriptions, interview questions etc
  • Greeting visitors and assisting them
  • Answering the main telephone and dealing with the incoming calls
  • Advertising new positions on internal and external web sites, & also papers
  • Liaising with recruitment agencies on current vacancies
  • Sending out application packs to individuals, and dealing with any recruitment queries
  • Collating application forms and preparing them for shortlisting, arranging interview schedules
  • Ensuring all pre-employment documentation is processed correctly
  • Carrying out Pre-Employment checks (DBS Referencing etc)
  • Processing payroll alterations on computer system
  • Monitoring Probation documentation
  • Resolving annual leave queries from managements and staff
  • Providing annual leave calculations for starters and leavers
  • Champion for the Central region when new HR system was being implemented, which meant I was a super user and trained colleagues on the new system, and checked for any system problems
  • Providing help and advice to managers and staff
  • Ensuring company policies are followed
  • Audit checks on the HR system, and updating where needed
  • General Office Administration

Administrator

J Memoli Electrical Services Limited
Wellingborough
07.2011 - 11.2012
  • Retrieving orders from computer system, and printing them out
  • Contacting tenants to arrange appointment dates & times
  • Logging information onto computer system
  • Typing test certificates
  • Greeting visitors and assisting them
  • General Administration

Administrator

BAM Construction Limited
Wellingborough
04.1999 - 06.2011
  • Responsible for the general administration for the department
  • Receiving and dealing with enquiries via telephone, email or fax, in addition to internal queries
  • To assist the Central Energy Manager with secretarial support
  • Ensuring all new sites have their electricity and gas supplies monitored for CRC Legislation
  • IT Support
  • Petty Cash expenditure
  • Placing orders with suppliers
  • Booking in Goods onto the system once received
  • Clearing supplier Invoices
  • Dealing with JIB (Joint Industry board) for all employee and employer related queries
  • Personnel Assistance
  • Arranging training for employees and ensuring all data is kept up to date
  • Travel arrangements for Electrical team
  • Assisting with HR support for the manager, and ensuring correct procedures are followed
  • Disciplinary meetings / Absence meetings carried out with the manager and ensuring the procedure is followed as per company guidance
  • Liaising with Head Office HR manager if I needed further advice and guidance

Bought Ledger Clerk

BAM Construction Limited
Wellingborough
11.1998 - 04.1999
  • Dealing with supplier queries over the telephone, fax or email
  • Inputting supplier invoices and credits on to the computer system
  • Preparing supplier invoices for each department to authorise for payment
  • Assisting with cheque runs

Sale Administrator / Receptionist

Frank Thomas Ltd.
Higham Ferrers, Northamptonshire
09.1997 - 10.1998
  • Responsible for Reception and general administration
  • Dealing with Customer enquiries
  • IT Support
  • Checking price notifications to customers and making sure they were correct and to a high standard
  • Ensuring all orders were processed and despatched correctly
  • Attending Motorcycle shows on main stand and also sales stands
  • Ensuring sales targets were met

Customer Service Clerk

Reed Book Services
Rushden, Northamptonshire
10.1987 - 07.1997
  • Special Sales
  • Responsible for the general administration for the department
  • Receiving and dealing with enquiries via telephone, email or fax, in addition to internal queries
  • IT Support
  • Assisting with Banking
  • Processing Credit Card payments via Card Net

VDU Operator

Reed Book Services
Rushden, Northamptonshire
10.1987 - 07.1997
  • Data entry of customer orders

Bought Ledger Clerk

Reed Book Services Limited
Rushden
10.1987 - 07.1997
  • Dealing with supplier queries over the telephone, fax and email
  • Inputting supplier invoices and credits on to the computer system
  • Preparing supplier invoices for each department to authorise for payment
  • Assisting with cheque runs

Education

CIPD Level 3GDPR In-houseTrainingGoodshape Health & Absence systemSafe Screen Pre-Employment Checks SystemMicrosoft Word IntermediateMicrosoft Excel Intermediate -

RSA Typing 1PassRSE Typing 2 - undefined

Pitman's - undefined

Skills

  • CIPD Level 3 qualified
  • GDPR Knowledge
  • HR Databases used- Compel, Resource Link, Select HR, Good Shape, Safe Screen, Bright HR & Bright Safe
  • End to End Recruitment Cycle
  • Advising on Employment Law Changes
  • Updating & Creating Company Policies
  • Occupational Health Referrals
  • Office Administration & Reception
  • Customer Services & Sales
  • IT/Computer Literacy, PowerPoint, Spreadsheets, Outlook, Excel, Word & Teams
  • Performance improvement plans development
  • Staff onboarding process
  • Workplace diversity promotion
  • Staff induction procedures
  • Employee record maintenance
  • Equal opportunities advocacy
  • Diversity and inclusion practices
  • Job description creation
  • Vacancies advertising
  • Interviewing and candidate selection
  • Grievance management
  • Data Inputting
  • PA/Secretarial Support

Interests

HOBBIES, Reading, Walking, Gardening, Socialising with Friends

Timeline

HR advisor

Simon Acres Group Limited
01.2024 - 07.2025

HR Administrator, then promoted to HR Advisor

National Autistic Society
11.2012 - 10.2023

Administrator

J Memoli Electrical Services Limited
07.2011 - 11.2012

Administrator

BAM Construction Limited
04.1999 - 06.2011

Bought Ledger Clerk

BAM Construction Limited
11.1998 - 04.1999

Sale Administrator / Receptionist

Frank Thomas Ltd.
09.1997 - 10.1998

Customer Service Clerk

Reed Book Services
10.1987 - 07.1997

VDU Operator

Reed Book Services
10.1987 - 07.1997

Bought Ledger Clerk

Reed Book Services Limited
10.1987 - 07.1997

RSA Typing 1PassRSE Typing 2 - undefined

Pitman's - undefined

CIPD Level 3GDPR In-houseTrainingGoodshape Health & Absence systemSafe Screen Pre-Employment Checks SystemMicrosoft Word IntermediateMicrosoft Excel Intermediate -

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Andrea Connelly