Andrea Bruce
Operations Project Lead
London
Summary
Certified PRINCE2 & Agile Project Manager adept at planning, directing and maintaining continuous pace of projects in a matrixed setting. Experienced at identifying and anticipating risks and issues and providing solutions to roadblocks. With 12 years of experience in Financial Services/ Fund and Asset Management I gain trust and credibility quickly with stakeholders to drive change and transformation projects.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
OPERATIONS PROJECT LEAD
LaSalle Investment Management (JLL), LaSalle Investment Management, JLL
London
02.2011 - Current
- End-to-end project planning and delivery, working with sponsors, SMEs across matrixed organisation, software developers and vendors
- Full scope of project artefacts, RACI, RAID log, RAG report, GAP analysis, Business Case, PID, Lessons Learnt, Project Roadmap, Issue management
- Project planned and led the off-boarding of a £2.3bn institutional account
- Fixed and streamlined new internal audit process and transitioned to BAU
- Project led new Loan Data Management Software implementation
- Project led Third Party Service Provider harmonisation and automation at European level
- TCFD, GDPR, SFDR regulatory compliance & ESG projects
- Project planned global Marketing campaign automation
EXECUTIVE ASSISTANT (C-SUITE), OFFICE MANAGER
LaSalle Investment Management (JLL)
London
02.2011 - 12.2021
- Partnered with Heads of Fund and Asset Management (UK Management Board)
- Prepared full scope of client documentation and correspondence in a heavily regulated environment
- Established workflow processes, monitored productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Improved staffing during busy periods by creating employee schedules for circa 20 PAs, EAs and Team Assistants
- Reduced waste and pursued revenue development strategies by managing change of corporate travel booking systems, implementation of Condeco room booking system
EUROPEAN BUSINESS DEVELOPMENT MANAGER
A1 Pharmaceuticals
Kent
08.2010 - 01.2011
- Researched & analysed wholesale channels in Hungary as new target market for the company’s expansion
- Presented purchasing recommendations to Directors based on profit margin calculations & FX data
- Regulatory compliance – led the administration of license & trademark applications in line with strict regulations governing the sale of human medicinal products
- Demonstrated confident relationship building skills
OPERATIONS MANAGER
Isaac Anthony Property Lettings & Sales
Manchester & Liverpool
04.2007 - 12.2009
- Introduced new methods, practices, and systems to reduce turnaround time and errors.
- Devised processes to boost long-term business success and increase profit levels
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve its future franchise model
- Increased profit by streamlining operations.
- Led recruiting, hiring and training of team members, 121s
- Monitored daily cash discrepancies, property inventory
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Lettings Administrator
Anchor Housing Trust (Hanover Group)
Bradford
06.2006 - 04.2007
- Maintained customer contact and accurate records for a large portfolio of retirement properties across the UK
- Processed applications, created Tenancy Agreements, calculated rents, set up rent accounts, terminated tenancies and payments to maximise occupancy.
Education
Ongoing -
APM PFQ (PMBOK)
12.2022 - Current
INREV Foundation Course
02.2023 - 04.2023
PRINCE2 Agile Practitioner
04.2022 - 11.2022
PRINCE2 Practitioner - undefined
PRINCE2 Foundation - undefined
Sociology (BA) -
UNIVERSITY OF PECS
Hungary 01.2003 - 04.2005
KLARA LEOWEY GRAMMAR SCHOOL
Pecs, Hungary 09.1999 - 06.2003
Skills
Scope Planningundefined
Professional speaking
Panel speaker at Learning People - Certify for Success in Project Management seminar March 2023
Timeline
INREV Foundation Course
02.2023 - 04.2023
Ongoing -
APM PFQ (PMBOK)
12.2022 - Current
PRINCE2 Agile Practitioner
04.2022 - 11.2022
EXECUTIVE ASSISTANT (C-SUITE), OFFICE MANAGER
LaSalle Investment Management (JLL)
02.2011 - 12.2021
OPERATIONS PROJECT LEAD
LaSalle Investment Management (JLL), LaSalle Investment Management, JLL
02.2011 - Current
EUROPEAN BUSINESS DEVELOPMENT MANAGER
A1 Pharmaceuticals
08.2010 - 01.2011
OPERATIONS MANAGER
Isaac Anthony Property Lettings & Sales
04.2007 - 12.2009
Lettings Administrator
Anchor Housing Trust (Hanover Group)
06.2006 - 04.2007
Sociology (BA) -
UNIVERSITY OF PECS
01.2003 - 04.2005
KLARA LEOWEY GRAMMAR SCHOOL
09.1999 - 06.2003
PRINCE2 Practitioner - undefined
PRINCE2 Foundation - undefined
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