Experienced professional with a strong background in student administration and support, programme and course administration and management, student registration and enrolment. Demonstrated expertise in managing student records, stakeholder engagement, academic quality assurance, and education compliance. Proven track record in graduation coordination, data analysis and reporting, Moodle administration, financial administration, relationship management, and process improvement. Proficient in Microsoft Office Suite (Word, Excel, Outlook), GDPR compliance, database management systems, and online learning platforms. Committed to enhancing educational processes through effective use of technology and data-driven decision-making.
GEMMOLOGICAL ASSOCIATION OF GREAT BRITAIN (GEM-A), LONDON
London
08.2021 - 06.2026
Manage relationships with over 40 international education partners, supporting delivery of professional education programmes to more than 800 students annually.
Coordinate student registration, enrolment and programme administration activities across global network of teaching centres.
Provide guidance and support to students, tutors and education partners, responding to enquiries and resolving issues in a professional and timely manner.
Maintain accurate student and programme records, ensuring compliance with organisational procedures and quality standards.
Administer Moodle and online learning platforms, including course setup, learner access, communications and ongoing support.
Coordinate educational logistics, including course administration, learning materials, examinations and certification processes.
Support quality assurance and accreditation activities, including centre approvals, monitoring and compliance reviews.
Coordinate educational events including conferences, examinations, tutor meetings and graduation ceremonies.
Manage financial administration including invoicing, payment processing and reporting for education programmes and international partners.
Produce reports and analyse student, operational and financial data to support planning, forecasting and decision-making.
Work collaboratively with colleagues across education, membership, finance and senior leadership teams to support organisational objectives.
Recruitment Compliance Officer
ACADEMICS, LONDON
London
02.2020 - 09.2020
Conducted compliance and safeguarding checks for teaching staff in line with regulatory requirements.
Maintained accurate employee records and documentation.
Supported recruitment and onboarding processes across education settings.
Account Manager
FRCE GROUP, LONDON
London
11.2019 - 01.2020
Managed client and candidate relationships within a fast-paced recruitment environment.
Coordinated administrative processes, documentation and timesheet management.
Resolved operational issues and supported service delivery.
Recruitment Consultant & Compliance Officer
MERCIA SOCIAL CARE, NOTTINGHAM
Nottingham
01.2019 - 09.2019
Managed recruitment administration and compliance processes.
Maintained accurate candidate records and onboarding documentation.
Developed strong relationships with clients and candidates while delivering excellent customer service.
Recruitment Consultant & Compliance Officer
EVRO RECRUITMENT, NOTTINGHAM
Nottingham
09.2015 - 01.2019
Managed end-to-end recruitment administration and compliance activities.
Coordinated candidate onboarding and documentation processes.
Maintained accurate records and delivered high levels of stakeholder support.
Recruitment Consultant & Compliance Officer
MATCH OPTIONS LTD, NOTTINGHAM
Nottingham
09.2014 - 07.2015
Supported recruitment, compliance and administration activities.
Conducted pre-employment checks and maintained candidate records.
Built effective working relationships with clients and candidates.
Education
Higher National Diploma (HND) - Interior Design
British Academy of Interior Design
01.2025 - 06.2026
Diploma - Interior Design
Interior Design Institute
A Levels - Marketing, English, Slovak Language, Chemistry
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