Andre Wilson
Luton,Central Bedfordshire
Summary
Dedicated logistics professional with extensive expertise in warehouse management and inventory control. Demonstrates proficiency in vehicle loading techniques, proactive coordination, and initiative taking, ensuring efficient operations and environmental sustainability. Skilled in handling fresh produce, hazardous materials, and machinery operation while maintaining high standards of quality control and safety. Adept at fast-paced picking and packing, stock replenishment, and palletising with a strong focus on attentiveness to detail and resilience under pressure. Committed to enhancing logistics understanding through continuous improvement and risk assessments, aiming to contribute effectively to organisational goals.
Friendly Retail Worker with knack for connecting with customers and boosting sales. Known for creating inviting store atmospheres and ensuring shelves are always stocked and tidy. Helped improve customer satisfaction scores through excellent service and teamwork.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Retail worker
Bargain Booze
Dunstable, Central Bedfordshire
2025.09 - 2026.01
- Created attractive product displays that stimulated customer interest and purchases.
- Educated customers on product features and benefits resulting in increased sales.
- Managed inventory levels effectively to minimise out-of-stock situations.
- Liaised with suppliers regularly for timely delivery of products,.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Performed price checks for customers with accuracy ensuring trust and credibility.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Operated till accurately to ensure smooth checkout process.
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Participated actively in staff meetings encouraging team spirit and cohesion.
- Promoted seasonal items or discounts effectively stimulating increased revenue.
- Assisted in annual stocktaking activities, contributing to accurate inventory records.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Consistently met personal sales goals whilst providing excellent customer service.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Operated cash registers with accuracy and processed cash and card transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Minimised stock damage by consistently practising safe and secure stock handling methods.
- Built lasting relationships with clients through customer service interactions.
- Updated product labelling and pricing to reflect discounts and offers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Facilitated smooth store operations, performing daily opening and closing procedures such as store stocking, cashing up, rounding up newspapers, keeping track of scratch-cards, opening/locking up varies pantries (including cigarettes, vapes/E-liquids, alcohol, etc), bin maintenance, dealing with the store's alarm and closing/opening the back and front shutters.
- Maximised operational efficiencies by completing a variety of tasks simultaneously, including staff training, restocking, supervising customer packages meant for customer collection or company return and dealing with store goods delivery.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Processed returned or exchanged items and provided refunds to customers.
- Maintained accurate records to track cash handling activities.
- Informed customers regarding promos and warranty services to increase sales.
- Requested and checked customer IDs at checkout for age-restricted products.
- Accepted card, cash and cheque payments in POS register system.
- Totalled bills using maths skills and maintained accurate till count.
- Promoted customer loyalty scheme at checkout.
- Explained establishment policies to customers and offered advice on selections.
- Packed and wrapped gifts with decorative details to match customer preferences.
Janitorial worker
Aztec Cleaning
Luton, Central Bedfordshire
2023.05 - 2023.09
- Provided excellent customer service for positive user experience.
- Improved hygiene standards through meticulous sanitisation of bathroom facilities.
- Operated cleaning equipment safely to avoid accidents.
- Liaised with building managers regarding any noteworthy observations or concerns.
- Implemented eco-friendly practices with careful product selection.
- Handled maintenance requests quickly for seamless operations.
- Cooperated with team members to complete large-scale cleaning projects.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
- Cleared dust and debris from building sites.
- Achieved spotless results within working timeframes to meet client needs.
- Vacuumed carpeted areas and mopped hard floors.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Kept record of completed work for transparency purposes.
- Trained new staff on cleaning protocols, standardising procedures across the team.
- Performed minor maintenance tasks to prevent further issues.
- Managed waste disposal systems, ensuring environmental compliance.
- Inspected premises regularly to uphold high levels of cleanliness.
- Safely stored cleaning solutions, equipment and chemicals.
- Remained flexible to work shifts at short notice in busy periods.
- Established trust with clients by working with discretion and upholding strict confidentiality.
- Ensured cleaning materials and equipment were fit for purpose through testing and quality inspections.
- Polished glass, mirrors and metal items to satisfactory standards.
Education
A-Levels (entry 3) - mechanical engineering
Central Bedfordshire College
Dunstable 2021.09 - 2022.03
A-Levels (level 2) - mechanical engineering
Central Bedfordshire College
Dunstable 2022.09 - 2023.06
A-Levels (level 3) - mechanical engineering
Central Bedfordshire College
Dunstable 2023.09 - 2024.06
Skills
- Vehicle loading techniques
- Proactive coordination
- Initiative taking
- Environmental sustainability awareness
- Attentiveness to detail
- Container loading
- Flexibility in scheduling
- Work prioritisation
- Resilience under pressure
- Critical evaluation
- Warehouse Management Systems proficiency
- Incoming goods inspections
- Fire safety training
- Fresh produce handling
- Product scanning
- Machinery operation
- Stock replenishment
- Labelling stock
- Fast-paced picking and packing
- Hazardous materials handling
- Palletising
- Records maintenance
- Stocktaking
- Barcode scanning
- Inventory management
- Quality Control
- Equipment Maintenance
- Risk Assessments
- Team player
- Punctuality assurance
- Heavy lifting capability
- Logistics understanding
- Constructive criticism receptivity
- Countertop POS operation
- Cash handling
- Customer Service
- Confident communicator
- Patience and empathy
Certification
- A levels 3: Mechanical Engineering Certificate
- GCSE: Maths and English
Affiliations
- partaking in routine exercise
Timeline
Retail worker
Bargain Booze
2025.09 - 2026.01
A-Levels (level 3) - mechanical engineering
Central Bedfordshire College
2023.09 - 2024.06
Janitorial worker
Aztec Cleaning
2023.05 - 2023.09
A-Levels (level 2) - mechanical engineering
Central Bedfordshire College
2022.09 - 2023.06
A-Levels (entry 3) - mechanical engineering
Central Bedfordshire College
2021.09 - 2022.03