Andre Nwankwor
The Cooperative Food
Stoke On Trent,Staffordshire
1
year of professional experience
Experienced in leading teams to achieve project goals, fostering collaborative environment, and resolving conflicts with ease. Demonstrates strong communication skills and knack for motivating team members. Consistently drives performance improvements and ensures high standards of quality.
Work History
Team Leader
2 Months- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Monitored staff performance and developed improvement plans.
- Delivered quality service with friendly and professional demeanour.
- Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
Food and beverage host
3 Months- Handled customer complaints politely and escalated complex cases to managers promptly.
- Greeted new customers and arranged immediate seating assistance for every arrival.
- Laid tables with clean cutlery, crockery, and glassware throughout each sitting.
- Reset tables between guests to keep dining space professional and timely.
- Maintained in-depth knowledge of food, drinks, and menus for queries.
- Resolved guest issues swiftly and kept service calm and professional throughout.
- Maintained guest-focused dining by resolving complaints to preserve satisfaction levels.
shopkeeper
10 Months- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
- Maintained a clean and organised store environment, adhering to health and safety regulations.
- Managed inventory, conducted stock checks, and ordered merchandise to maintain optimal stock levels.
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Developed and maintained relationships with local businesses to boost community engagement and store profile.
- Monitored expiration dates of perishable goods, reducing waste and ensuring product quality.
- Managed store budget, controlling expenses to ensure financial targets were met.
Education
A-Levels - Mathematics, Physics and Computer Science
- [Type] Academic Achievement Award
- Coursework in [Area of expertise]
GCSEs - GCSEs
- [Type] Academic Achievement Award
- Coursework in [Area of expertise]
Skills
Data analysis
Microsoft Excel
Team supervision
Customer relationship management
Leadership skills
Team building coordination
Communication excellence
Python programming
Hobbies and interests
- Coding
- Basketball
- Fitness
- Chess
- Studying
Timeline
Team Leader
The Cooperative Food
08.2026 - CurrentRead More
Food and beverage host
Alton Towers Resort
06.2026 - 09.2026Read More
shopkeeper
Agbo store
09.2025 - 07.2026Read More
St Josephs college
A-Levels from Mathematics, Physics and Computer Science
Read More
Birches Head Academy
GCSEs from GCSEs
Read More