Andre Campbell
Leytonstone,Waltham Forest
Summary
Results-driven sales professional with 8 years in B2B and B2C environments, specialising in sales negotiation and closing strategies that boost revenue. Expertise in lead management and CRM systems, implementing effective revenue strategies to strengthen client relationships. Proficient in strategic prospecting and business development, crafting value propositions that cultivate long-term partnerships while mentoring teams to enhance performance.
Overview
11
11
years of professional experience
Work history
Sales Consultant
Attic Self Storage
Islington, Camden
2022.01 - 2026.04
- Consulted on storage solutions to align commercial and personal requirements effectively.
- Reviewed pricing trends and sales performance to drive revenue decisions.
- Applied active listening to shape requirements, then deliver workable solutions.
- Maintained high in-store service standards by resolving complaints quickly.
- Drove revenue growth through upselling and accountable contract renewals.
- Managed inbound enquiries, producing quotations with clear benefit explanations.
- Set replenishment priorities for fast-moving stock to protect sales flow.
- Coordinated onboarding support and mentored new consultants to achieve readiness.
- Directed competitive analysis into sales strategies, highlighting distinctive offerings.
- Chaired relationship-building with customers across cultures to maximise conversion.
- Maintained industry awareness to guide decisions and outpace competitors.
- Held accountability for safe, compliant store operations within company procedures.
Booking Associate
Home Made
Southwark, City of London
2020.08 - 2021.11
- Managed customer journey from first enquiry to viewing booking and confirmation, ensuring seamless experience.
- Qualified renter needs, explained options, and booked viewings for ideal homes, enhancing customer satisfaction.
- Cross-sold homes that fit renter requirements, prioritising stated preferences to maximise client engagement.
- Deliver consistent service across calls, WhatsApp messages, and emails.
- Present property amenities and highlight local area strengths during each enquiry.
- Coordinate with B2B sales to meet targets and exceed landlord expectations.
- Partner with wider HomeMade business teams to improve each customer interaction.
- Upskill on-site launches quickly, delivering impact from day one.
- Addressed issues through prompt problem-solving and escalation.
- Check data accuracy carefully using correct systems and approved formats.
Guardian Care Executive
Global Guardians Management
New Southgate, Enfield
2019.12 - 2020.03
- Develop client pipelines through daily targeted prospecting and cold outreach.
- Maintain consistent relationships with property developers, landlords, and vendor partners.
- Produce tenancy agreements and coordinate inspections to keep lettings on schedule.
- Own the guardian journey from onboarding through to departure.
- Proactively engage guardians to improve satisfaction and reduce avoidable departures.
- Run retention conversations to strengthen occupancy stability and reduce churn.
- Monitor guardian feedback and implement initiatives that enhance the experience.
- Welcome new guardians and deliver move-in onboarding support.
- Explain licence agreements, house rules, reporting procedures, and key contacts.
- Complete move-in satisfaction checks and resolve onboarding concerns promptly.
- Build positive relationships with guardians across the portfolio.
- Investigate and manage guardian complaints and disputes.
- Resolve shared-living issues around behaviour, cleanliness, maintenance, and property matters.
- Collaborate with internal teams to deliver timely complaint resolutions.
- Maintain accurate records and complete follow-up actions after investigations.
- Respond to welfare concerns with empathy and professionalism.
- Support guardians facing vulnerabilities, safeguarding issues, and well-being challenges.
- Escalate and manage high-risk situations using company procedures.
- Liaise with external agencies when safeguarding requires additional support.
- Monitor compliance with licence agreements and house rules.
- Support occupancy stability by tackling emerging risks early.
- Identify properties with recurring issues, high turnover, and repeated concerns.
- Develop improvement plans with operational teams for problem properties.
- Monitor the effectiveness of interventions and recommend further action when required.
Business Development Executive
Creative Car Park Ltd
Colindale, Barnet
2019.10 - 2019.12
- Managed a high volume of inbound calls to book appointments.
- Maintained client database, ensuring data integrity.
- Increased appointment setting efficiency by streamlining administrative tasks.
- Synchronised calendars to avoid double bookings or conflicts.
- Ensured smooth flow of communication between clients and sales team.
- Participated in training sessions to improve appointment-setting techniques.
- Demonstrated thorough product knowledge during calls, boosting trust and credibility with clients.
- Completed high-volume outbound calls to foster new leads.
- Worked with sales team to coordinate and delegate high-volume appointments.
- Communicated with professionalism, tact and emotional intelligence to deal with diverse telephone dynamics.
- Tracked and reported on KPIs, detailing total appointments set and comparison to expected quotas.
- Handled customer inquiries with respect and professionalism.
Membership consultant
Better Gym
Kings Cross, Camden
2015.02 - 2019.09
- Established rapport with prospective members at professional networking events.
- Delivered comprehensive facility tours to prospective members to improve sign-up rate.
- Completed follow-ups with potential clients to facilitate membership acquisition.
- Marketed club benefits to drive member registration during sign-up periods.
- Liaised with fitness staff to improve club operations and member experience.
- Built strategic partnerships with local community groups to raise brand visibility.
- Streamlined daily administrative tasks to enhance club efficiency.
- Handled financial transactions accurately to safeguard company revenue daily.
- Attended weekly team meetings and provided insights to strengthen collaboration.
Education
BA (Hons) - Graphic Design
University of Brighton
OCR National Diploma Level 3 - Business
Skills
- B2B and B2C sales
- Sales negotiation
- Closing strategies
- Objection handling
- Lead management
- Customer relationship management
- CRM systems and reporting
- Revenue growth strategy
- Business development
- Strategic prospecting
- Telesales and direct sales
- Value proposition
- Rapport building
- Team mentoring
Accomplishments
- Consistently exceeded sales KPI targets
- Increased lead-to-conversion performance by 5% through a structured follow-up strategy
- Managed high-volume pipeline, including 100+ outbound calls per day in property sales
- Conducted up to 15 customer consultations/viewings daily
- Negotiated corporate partnerships, increasing revenue by 30%
- 10+ years of high-performance sales across multiple industries
Systems & Tools
- Salesforce CRM
- Microsoft 365
- Spaceman Manager
- Slack
- Vonage
Affiliations
- Football
- Athletics
- Sightseeing
- Explorer
References
References available upon request.
Timeline
Sales Consultant
Attic Self Storage
2022.01 - 2026.04
Booking Associate
Home Made
2020.08 - 2021.11
Guardian Care Executive
Global Guardians Management
2019.12 - 2020.03
Business Development Executive
Creative Car Park Ltd
2019.10 - 2019.12
Membership consultant
Better Gym
2015.02 - 2019.09
OCR National Diploma Level 3 - Business
BA (Hons) - Graphic Design
University of Brighton