Summary
Overview
Work History
Education
Skills
Custom Section
Timeline
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ANDRE AGYEMANG

Mitcham,London

Summary

A dedicated and proactive individual with hands-on experience in customer service, data management, and physically demanding, fast-paced environments. I am highly adaptable and thrive in situations requiring attention to detail, time management, and the ability to handle sensitive tasks with care and precision. With a strong background in maintaining cleanliness and safety standards, as well as collaborating in team-based environments, I am eager to apply my skills to the Clinical Research Assistant role. I am confident that my organizational abilities, commitment to hygiene and safety, and experience in both customer-facing and physically demanding roles will enable me to contribute effectively to clinical research processes.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Part-time Worker

Hovis Bread Manufacturer
Mitcham
  • Worked in a fast-paced, physically demanding environment, contributing to the manufacturing and packaging of bread products
  • Maintained efficiency under pressure while ensuring compliance with health and safety standards in a production setting
  • Demonstrated ability to quickly adapt to physically demanding tasks, showing the stamina required for clinical research duties such as assisting with sample collection or preparing clinical spaces
  • Worked collaboratively with a team to meet production goals, demonstrating the teamwork required in a clinical research setting

Factory Worker

Amazon
Crawley, West Sussex
11.2023 - 02.2024
  • Worked in a high-volume, fast-paced environment at an Amazon fulfilment centre, handling packages and ensuring quick, accurate processing
  • Consistently met productivity targets while maintaining focus and attention to detail in a physically demanding role
  • Ensured the accuracy of inventory and delivery processes, a skill transferable to managing clinical trial materials and participant data
  • Developed time management skills and the ability to prioritize tasks in a high-pressure, deadline-driven setting, like clinical research timelines
  • Worked with a team to sort through 70 thousand parcels and 23 thousand same day parcels everyday during the Christmas period and get them delivered on time.

Fresh Customer Service

Amazon
London
10.2023 - 02.2024
  • Assisted customers with website navigation and order processing, ensuring accurate transactions and smooth service
  • Maintained up-to-date records of customer interactions and inquiries, showcasing your attention to detail and data management skills
  • Managed tasks under pressure, providing quick resolutions while maintaining customer satisfaction, like handling clinical research participant queries

Waiter Night Team Member

Metropolitan Gaming
London
06.2022 - 10.2023
  • Communicated with front-of-house (FOH) and back-of-house (BOH) teams to ensure timely service, like coordinating with research teams
  • Ensured guest satisfaction while maintaining a clean, safe dining environment, demonstrating hygiene standards applicable to clinical settings

Cleaner (Part Time)

Croydon
01.2022 - 01.2023
  • Maintained cleanliness in multiple areas, including bathrooms, ensuring high standards of hygiene
  • Demonstrated comfort with handling tasks that require strict adherence to cleanliness protocols, directly relevant to handling clinical samples and maintaining clinical spaces

Call Assistant

Serco (NHS Test & Trace)
London
06.2020 - 05.2022
  • Handled sensitive health data, ensuring confidentiality and compliance with data protection guidelines
  • Conducted interviews and follow-up calls with individuals to ensure compliance, showcasing the ability to interact with participants and follow clinical protocols

Customer Assistant

Sinka Computer LTD
Surrey Quays
04.2018 - 01.2020
  • Assisted customers with inquiries and technical issues, demonstrating problem-solving skills and customer service proficiency

Education

A-Levels - Biology, Economics, IT

Harris Academy Merton
London, ENG
09.2019 - 06.2021

GCSEs - English Language, Maths, Double Science, Religious Studies, Geography, English Literature

Harris Academy Merton
London, ENG
08.2014 - 01.2018

Skills

Communicationundefined

Custom Section

  • Communication, Excellent verbal and written communication skills, developed through customer service and team-based roles, enabling clear interaction with both participants and research teams.
  • Attention to Detail, Proven ability to ensure accuracy in data entry, specimen collection, and hygiene maintenance.
  • Adaptability & Resilience, Experienced in fast-paced, physically demanding environments, demonstrating resilience, time management, and the ability to manage multiple tasks simultaneously.
  • Confidentiality, Comfortable handling sensitive information while maintaining privacy and confidentiality in line with industry standards.
  • Teamwork, Strong experience working with diverse teams to meet goals, both in customer service and physically demanding roles.
  • Hygiene & Cleanliness, Demonstrated commitment to maintaining high cleanliness standards, critical in clinical settings for tasks like sample collection and specimen management.
  • Physical Stamina, Experience in fast-paced, labour-intensive environments, indicating the physical stamina required for clinical research roles.

Timeline

Factory Worker

Amazon
11.2023 - 02.2024

Fresh Customer Service

Amazon
10.2023 - 02.2024

Waiter Night Team Member

Metropolitan Gaming
06.2022 - 10.2023

Cleaner (Part Time)

01.2022 - 01.2023

Call Assistant

Serco (NHS Test & Trace)
06.2020 - 05.2022

A-Levels - Biology, Economics, IT

Harris Academy Merton
09.2019 - 06.2021

Customer Assistant

Sinka Computer LTD
04.2018 - 01.2020

GCSEs - English Language, Maths, Double Science, Religious Studies, Geography, English Literature

Harris Academy Merton
08.2014 - 01.2018

Part-time Worker

Hovis Bread Manufacturer
ANDRE AGYEMANG