André Filipe Leiro Ferreira
Luton
Summary
A dedicated professional with a good background in hospitality skills and safety compliance.
Demonstrates efficient time management, and reliability.
Adept of precision, ensuring quality control standards are met.
Thrives in fast-paced environments, showcasing hand-eye coordination excellence and adaptability.
Committed to continuous learning and teamwork, aiming to
contribute effectively to both individual and collective goals.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Assistant Housekeeping / Room Attendant
Hotel La Tour
Milton Keynes
2025.07 - Current
- Prepared trolleys efficiently each morning, ensuring readiness for shift start.
- Maintained cleanliness of hotel rooms .
- Ensured high standards of hygiene.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
Housekeeping Porter
Luton Hoo Hotel
Luton
2016.06 - 2025.04
- Keep buildings in clean and orderly condition;
- Perform cleaning duties, such as vacuum floors, washing glass, and removing rubbish,
- Other cleaning and preparation support activities for rooms and halls;
- Ensure rooms are stocked with necessary amenities such as toiletries, and other supplies for guests;
- Assists with cleaning and sanitizing of shared facilities and common spaces;
- Assist housekeeping staff by transporting linens, towels, and cleaning supplies to assigned areas;
- Assist room attendants in cleaning and preparing rooms and other areas or tasks;
- Help and assist supervisors, and sometimes replace them in some tasks;
- Make twin beds, double beds, extra beds, sofa beds, baby cots;
- Encouraged positive guest experiences through prompt and courteous service.
- Many and various other tasks and jobs
Picker Packer - Package Picker
Amazon - Transline Group
2016.06 - 2016.07
- Take picking orders from supervisors and attempt to find products in Amazon warehouses;
- Ensure that picked product conforms to the order sheet provided;
- Ensure that the quantity specified is picked by counting it several times before talking it to the packing pallet;
Waiter
The Auction House
Luton
2016.04 - 2016.05
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Gardener/ Horticulturist
APPACDM - Flor da Quinta
Lisbon
2015.06 - 2016.04
- Lawn mowing, lawn fertilization, bush and plant maintenance;
- Cutting and logging, stem division, forest maintenance;
- Planting bushes and trees, conservation and cleaning landscaped areas;
- Operation of gardening machines and tools;
- Branch: SIEMENS Portugal, University of Science and Technology of the New University of Lisbon
Waiter
Coffee Shop / Pastry Shop - " Amarelinho"
Almada
2011.11 - 2013.04
- Working as a cashier;
- Serving food and beverages;
- Providing customer service and handling inquiries;
- Assisting the owner with the ordering of products as well as organizing public events;
Caretaker/ Janitor
Elementary School - Cacilhas, Cata-Ventos da Paz
Almada
2010.12 - 2011.03
- Serving as a gatekeeper at the entries of the school area, indoor and outdoor, as well as serving in the Commission of Youth Protection;
- Student supervision;
- School maintenance as well as other administrative functions;
Administrative Assistant
New University of Lisbon - National School of Public Health
Lisbon
2007.10 - 2010.05
- Monitoring, recording, processing and distribution of daily correspondence, both sent and received (externally and internally);
- Archiving and handling documentation;
- Stand-in telephone operator as well as personal assistant;
- Handling logistics and maintenance of meeting rooms and events;
- Other administrative tasks: running photocopying and bookbinding, as well as other office related tasks;
Education
NVQ Level 2 - Level 2 Certificate in Lean Organisation Management Techniques
Castleview Group
2025.06 - 2025.07
Electronics, Automation and Computer Technician - Electronics, Automation and Computer
I.E.F.P Educational Centre of Seixal
2013.10 - 2015.04
Computer Technician - Maintenance and Computer Repair: I ESSENTIALS: HARDWARE AND SOFTWARE
Master D, CISCO SYSTEMS
2006.01 - 2006.07
Computer Technician - Installation and Operating Informatic Systems
I.E.F.P Educational Centre of Seixal
2004.12 - 2005.12
Basic, Primary and Secondary schools completed -
Escola Do Monte Da Caparica
Skills
- Good organisational skills gained from various administrative positions and hospitality area
- Punctuality and reliability
- Quality control standards
- Precision in execution
- Hand-Eye coordination excellence
- Fast-Paced environment adaptiveness
- Efficient time management
- Enthusiastic learner
- Team player
- Health and Safety Compliance
- Loading and unloading
- Package dimension calculating
- Manual handling
- Handle delicate items
- Enjoy working both individually and in team
Languages
Portuguese: Native
English: Upper intermediate (B2)
Listening B2, Reading C1,Spoken interaction B2, Spoken production A2, Writing A,4,6
Affiliations
- Hikings, Travel, Road Trips.
- History, Science and Technology.
Timeline
Assistant Housekeeping / Room Attendant
Hotel La Tour
2025.07 - Current
NVQ Level 2 - Level 2 Certificate in Lean Organisation Management Techniques
Castleview Group
2025.06 - 2025.07
Picker Packer - Package Picker
Amazon - Transline Group
2016.06 - 2016.07
Housekeeping Porter
Luton Hoo Hotel
2016.06 - 2025.04
Waiter
The Auction House
2016.04 - 2016.05
Gardener/ Horticulturist
APPACDM - Flor da Quinta
2015.06 - 2016.04
Electronics, Automation and Computer Technician - Electronics, Automation and Computer
I.E.F.P Educational Centre of Seixal
2013.10 - 2015.04
Waiter
Coffee Shop / Pastry Shop - " Amarelinho"
2011.11 - 2013.04
Caretaker/ Janitor
Elementary School - Cacilhas, Cata-Ventos da Paz
2010.12 - 2011.03
Administrative Assistant
New University of Lisbon - National School of Public Health
2007.10 - 2010.05
Computer Technician - Maintenance and Computer Repair: I ESSENTIALS: HARDWARE AND SOFTWARE
Master D, CISCO SYSTEMS
2006.01 - 2006.07
Computer Technician - Installation and Operating Informatic Systems
I.E.F.P Educational Centre of Seixal
2004.12 - 2005.12
Basic, Primary and Secondary schools completed -
Escola Do Monte Da Caparica