Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

André Filipe Leiro Ferreira

Luton

Summary

A dedicated professional with a good background in hospitality skills and safety compliance.

Demonstrates efficient time management, and reliability.

Adept of precision, ensuring quality control standards are met.

Thrives in fast-paced environments, showcasing hand-eye coordination excellence and adaptability.

Committed to continuous learning and teamwork, aiming to

contribute effectively to both individual and collective goals.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work history

Assistant Housekeeping / Room Attendant

Hotel La Tour
Milton Keynes
07.2025 - Current
  • Prepared trolleys efficiently each morning, ensuring readiness for shift start.
  • Maintained cleanliness of hotel rooms .
  • Ensured high standards of hygiene.
  • Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
  • Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.

Housekeeping Porter

Luton Hoo Hotel
Luton
06.2016 - 04.2025
  • Keep buildings in clean and orderly condition;
  • Perform cleaning duties, such as vacuum floors, washing glass, and removing rubbish,
  • Other cleaning and preparation support activities for rooms and halls;
  • Ensure rooms are stocked with necessary amenities such as toiletries, and other supplies for guests;
  • Assists with cleaning and sanitizing of shared facilities and common spaces;
  • Assist housekeeping staff by transporting linens, towels, and cleaning supplies to assigned areas;
  • Assist room attendants in cleaning and preparing rooms and other areas or tasks;
  • Help and assist supervisors, and sometimes replace them in some tasks;
  • Make twin beds, double beds, extra beds, sofa beds, baby cots;
  • Encouraged positive guest experiences through prompt and courteous service.
  • Many and various other tasks and jobs

Picker Packer - Package Picker

Amazon - Transline Group
06.2016 - 07.2016
  • Take picking orders from supervisors and attempt to find products in Amazon warehouses;
  • Ensure that picked product conforms to the order sheet provided;
  • Ensure that the quantity specified is picked by counting it several times before talking it to the packing pallet;

Waiter

The Auction House
Luton
04.2016 - 05.2016
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.

Gardener/ Horticulturist

APPACDM - Flor da Quinta
Lisbon
06.2015 - 04.2016
  • Lawn mowing, lawn fertilization, bush and plant maintenance;
  • Cutting and logging, stem division, forest maintenance;
  • Planting bushes and trees, conservation and cleaning landscaped areas;
  • Operation of gardening machines and tools;
  • Branch: SIEMENS Portugal, University of Science and Technology of the New University of Lisbon

Waiter

Coffee Shop / Pastry Shop - " Amarelinho"
Almada
11.2011 - 04.2013
  • Working as a cashier;
  • Serving food and beverages;
  • Providing customer service and handling inquiries;
  • Assisting the owner with the ordering of products as well as organizing public events;

Caretaker/ Janitor

Elementary School - Cacilhas, Cata-Ventos da Paz
Almada
12.2010 - 03.2011
  • Serving as a gatekeeper at the entries of the school area, indoor and outdoor, as well as serving in the Commission of Youth Protection;
  • Student supervision;
  • School maintenance as well as other administrative functions;

Administrative Assistant

New University of Lisbon - National School of Public Health
Lisbon
10.2007 - 05.2010
  • Monitoring, recording, processing and distribution of daily correspondence, both sent and received (externally and internally);
  • Archiving and handling documentation;
  • Stand-in telephone operator as well as personal assistant;
  • Handling logistics and maintenance of meeting rooms and events;
  • Other administrative tasks: running photocopying and bookbinding, as well as other office related tasks;

Education

NVQ Level 2 - Level 2 Certificate in Lean Organisation Management Techniques

Castleview Group
06.2025 - 07.2025

Electronics, Automation and Computer Technician - Electronics, Automation and Computer

I.E.F.P Educational Centre of Seixal
10.2013 - 04.2015

Computer Technician - Maintenance and Computer Repair: I ESSENTIALS: HARDWARE AND SOFTWARE

Master D, CISCO SYSTEMS
01.2006 - 07.2006

Computer Technician - Installation and Operating Informatic Systems

I.E.F.P Educational Centre of Seixal
12.2004 - 12.2005

Basic, Primary and Secondary schools completed -

Escola Do Monte Da Caparica

Skills

  • Good organisational skills gained from various administrative positions and hospitality area
  • Punctuality and reliability
  • Quality control standards
  • Precision in execution
  • Hand-Eye coordination excellence
  • Fast-Paced environment adaptiveness
  • Efficient time management
  • Enthusiastic learner
  • Team player
  • Health and Safety Compliance
  • Loading and unloading
  • Package dimension calculating
  • Manual handling
  • Handle delicate items
  • Enjoy working both individually and in team


Languages

Portuguese: Native

English: Upper intermediate (B2)

Listening B2, Reading C1,Spoken interaction B2, Spoken production A2, Writing A,4,6

Affiliations

  • Hikings, Travel, Road Trips.
  • History, Science and Technology.

Timeline

Assistant Housekeeping / Room Attendant

Hotel La Tour
07.2025 - Current

NVQ Level 2 - Level 2 Certificate in Lean Organisation Management Techniques

Castleview Group
06.2025 - 07.2025

Picker Packer - Package Picker

Amazon - Transline Group
06.2016 - 07.2016

Housekeeping Porter

Luton Hoo Hotel
06.2016 - 04.2025

Waiter

The Auction House
04.2016 - 05.2016

Gardener/ Horticulturist

APPACDM - Flor da Quinta
06.2015 - 04.2016

Electronics, Automation and Computer Technician - Electronics, Automation and Computer

I.E.F.P Educational Centre of Seixal
10.2013 - 04.2015

Waiter

Coffee Shop / Pastry Shop - " Amarelinho"
11.2011 - 04.2013

Caretaker/ Janitor

Elementary School - Cacilhas, Cata-Ventos da Paz
12.2010 - 03.2011

Administrative Assistant

New University of Lisbon - National School of Public Health
10.2007 - 05.2010

Computer Technician - Maintenance and Computer Repair: I ESSENTIALS: HARDWARE AND SOFTWARE

Master D, CISCO SYSTEMS
01.2006 - 07.2006

Computer Technician - Installation and Operating Informatic Systems

I.E.F.P Educational Centre of Seixal
12.2004 - 12.2005

Basic, Primary and Secondary schools completed -

Escola Do Monte Da Caparica
André Filipe Leiro Ferreira