Summary
Overview
Work history
Education
Skills
Certification
Languages
ADDITIONAL HIGHLIGHTS
Timeline
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ANDON SERBEZOV

Stafford,United Kingdom

Summary

Highly motivated and adaptable professional with a BA in Business Management with a keen eye for detail and data accuracy. Experience in data analysis, database management, and operational coordination.


Proficient in Microsoft Office Suite with strong skills in leadership, staff training, and email marketing. Demonstrates exceptional written and verbal communication abilities and analytical problem-solving skills.


During my marketing internship and leadership roles, I developed strong skills in client relations, project support, research, and data management. I am committed to delivering results through effective collaboration, precise organisation, and a focus on operational excellence.

Overview

5
5
years of professional experience
27
27
years of post-secondary education
1
1
Certification

Work history

Bartender

Hickory's Smokehouse
Stafford, United Kingdom
11.2024 - 01.2025
  • Delivered outstanding customer service, ensuring high satisfaction rates
  • Provided training support for new hires, ensuring smooth integration and skill development.
  • Managed stock levels and adhered to safety standards, showcasing strong operational awareness

Team Leader

Olive Italian
Eccleshall, United Kingdom
05.2023 - 09.2024
  • Supervised front-of-house teams, optimising workflows to ensure efficiency.
  • Scheduled and coordinated shifts, managing employee workloads and attendance tracking.
  • Led shifts and motivated team to drive sales.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Championed team leadership, focusing on performance enhancement and professional development.
  • Delivered comprehensive training to staff to align with company hiring and service standards.


Marketing Assistant Intern

Caspia Consultancy
London, United Kingdom
01.2023 - 05.2023
  • Conducted detailed market research to support customer segmentation and recruitment campaigns.
  • Built and managed recruitment databases, enhancing data accessibility and decision-making.
  • Collaborated with management to create strategic hiring and retention plans.

Bar Team Leader

Stonegate Group
London, United Kingdom
11.2019 - 01.2023
  • Coordinated recruitment efforts, training and onboarding of bar staff to meet company goals.
  • Collaborated with management on menu development and pricing strategies.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Developed innovative strategies for team performance and morale improvement.
  • Oversaw stock control, ensuring adequate supplies at all times.

Education

BACHELR OF ARTS - Business Management

Coventry University
London
09.2000 - 07.2023

DIPLOMA FOR SECONDARY EDUCATION - Technological and Microbiological Control in Food Production

Professional High School for Food Technology and Engineering
Plovdiv
09.2015 - 06.2019

Skills

  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Data analysis and database management
  • Leadership and staff training
  • Scheduling and operational coordination
  • Strong written and verbal communication
  • Analytical problem-solving
  • Familiarity with SQL and Canva
  • Email marketing

Certification

  • Process Data from Dirty to Clean, Coursera, 02/01/23
  • Prepare Data for Exploration, Coursera, 01/01/23
  • Ask Questions to Make Data-driven Decisions, Coursera, 01/01/23
  • Foundations: Data, Data, Everywhere, Coursera, 12/01/22

Languages

Bulgarian
Native
English
Fluent

ADDITIONAL HIGHLIGHTS

  • Basic knowledge of SQL for database tasks and reporting.
  • Experienced in Excel for data tracking, analysis, and scheduling.


Timeline

Bartender

Hickory's Smokehouse
11.2024 - 01.2025

Team Leader

Olive Italian
05.2023 - 09.2024

Marketing Assistant Intern

Caspia Consultancy
01.2023 - 05.2023

Bar Team Leader

Stonegate Group
11.2019 - 01.2023

DIPLOMA FOR SECONDARY EDUCATION - Technological and Microbiological Control in Food Production

Professional High School for Food Technology and Engineering
09.2015 - 06.2019

BACHELR OF ARTS - Business Management

Coventry University
09.2000 - 07.2023
ANDON SERBEZOV