Ancuta Enache
Bristol,GB-27
Summary
Hard-working Team Leader with 9+ years of experience in environments. Analyses KPIs and implements service enhancements. Engaging and motivational leader, skilled at training and coaching high-performing employees.
Offering strong leadership potential with background in team coordination and project management. Knowledgeable about fostering teamwork, communication, and problem-solving in dynamic environments. Ready to use and develop leadership, organisational, and interpersonal skills in [Desired Position] role.
Overview
12
12
years of professional experience
Work history
Recruitment Team Leader – Enrico & Matei Ltd 2025
Employee
Bristol, Uk
2025.06 - Current
- Implemented new working methods which improved overall efficiency of the team operations.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Developed strategies for improved performance level across the team.
Service Manager – CrossCountry Trains 2022 – 2025
Employee
Bristol, Uk
2022.06 - 2025.07
- Liaised with suppliers for smooth operation of daily activities without interruption or delay due to lack of resources.
- Managed daily operations in busy transport environment
- * Supervised staff and ensured excellent customer service
- * Handled escalated complaints and resolved complex issues
- * Maintained safety and compliance standards
Team Leader – Tesco 2018 – 2022
Employee
Bristol , Uk
2018.12 - 2022.06
- Improved customer satisfaction through close collaboration with team.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Fostered high-performing environment to drive productivity and quality.
Chef – Il Gusto Di Italia 2017 – 2018
Employee
Bristol , Uk
2017.04 - 2018.06
- Performed regular equipment maintenance increased lifespan of kitchen appliances.
- Maintained high safety standards during food preparation and serving procedures.
- Participated in local food festivals, elevated restaurant's reputation within community.
Warehouse Packer 2014 – 2017
Employee
Bristol , Uk
2014.06 - 2017.04
- Kept workplace tidy, contributed to productive atmosphere in warehouse.
- Utilised space efficiently in cargo containers for optimal packing.
- Ensured correct storage of packed goods according to established guidelines.
Education
Diploma of Higher Education - Economics
Economic College Constanta – Baccalaureate
Constanta06.2013
Skills
- Experienced Recruitment Team Leader and Service Manager with 9 years of experience in customer service, operations, and leadership roles Proven ability to manage teams, coordinate recruitment processes, and deliver high-quality service in fast-paced environments
- Communication excellence
- Knowledge sharing
- Leadership proficiency
- Microsoft Excel
- Training and Development
- Customer relationship management
- Staff appraisals
- Employee training and development
- Staff complaint management
- Staff management
- Quarterly company planning
- Client support
- Disciplinary procedures
- Task prioritising
- Executive team presentations
- Employee coaching and mentorship
- Goal development planning
- Team supervision
- Team performance data analysis
- Employee performance reviews
- Project delivery reporting
- Experienced Recruitment Team Leader and Service Manager with 9 years of experience in customer service, operations, and leadership roles Proven ability to manage teams, coordinate recruitment processes, and deliver high-quality service in fast-paced environments
Timeline
Recruitment Team Leader – Enrico & Matei Ltd 2025
Employee
2025.06 - Current
Service Manager – CrossCountry Trains 2022 – 2025
Employee
2022.06 - 2025.07
Team Leader – Tesco 2018 – 2022
Employee
2018.12 - 2022.06
Chef – Il Gusto Di Italia 2017 – 2018
Employee
2017.04 - 2018.06
Warehouse Packer 2014 – 2017
Employee
2014.06 - 2017.04
Diploma of Higher Education - Economics
Economic College Constanta – Baccalaureate