Anastasija Zaharova
Manchester
Summary
Ambitious and sales driven individual with over 5 years of experience in sales and recruitment, committed to ongoing personal and company progression. Continuously achieved targets through diligent dedication to life-cycle recruitment processes, guaranteeing satisfied, loyal clients. Maintained high suitability standards through diligent screening, interviewing and assessments. Adept at multi-tasking, team leading and managing projects.
Overview
12
12
years of professional experience
Work history
Recruitment Consultant
First Call Contract Services
Manchester
06.2023 - 01.2024
- Planned budgeting in Branch Manager's absence.
- Interviewed, assessed and matched prospective applicants with vacancies at client companies.
- Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
- Briefed candidates about responsibilities, salary and job benefits.
- Advertised job vacancies through online platforms.
- Informed candidates about interview results and made job offers to successful interviewees.
- Established positive relationships with prospective candidates through networking and regular communications.
- Worked towards exceeding targets agreed on with clients regarding number of candidates placed.
- Developed deep understanding of the core fundamentals of recruitment and the methodologies to engage the market.
Sales Manager
PhiBrows
Manchester
03.2017 - 05.2023
- Led the team in selling and promoting beauty courses.
- Planned and maintained courses schedule for the year.
- Screened candidates, conducted interviews and selected ideal talent to fill open roles.
- Delivered new hire training and mentored established staff on processes and procedures.
- Collected and stored data in accordance with the GDPR policy.
- Assessed employee performance on quarterly basis and implemented corrective actions.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Created and submitted progress reports to upper management.
- Crafted offer letters, contracts and new starter paperwork in preparation for hirees.
- Dealt with enquiries over the phone, emails and social media.
- Directed social media marketing and promotional aspects of the courses.
- Arranged all on-site logistics, including transportation and accommodation if required, meals and refreshments.
Customer Service Section Leader
ASDA Stores Ltd
Manchester
08.2016 - 03.2017
- Led the team to achieve 100% ‘Happy to Help' in all customer service areas and increased customer satisfaction rates by 21% in the first 3 months.
- Coached colleagues to deliver and maintain department standards.
- Pushed target achievements through encouraging the team.
- Planned, organised and measured labour and material requirements within Customer Service area to ensure that both - short- and long-term targets are met.
Gate Keeper / Administrator
ASDA Stores Ltd
Manchester
11.2015 - 08.2016
- Improved shrinkage control level that has led to an increased annual bonus for the whole store in April 2016, received a ‘Best Result Delivering' colleague award from the Regional Asda Management team.
- Shrinkage and stock control: processing, inputting and storing stock data.
- Analysed stock and worked on preventing potential stock loss.
Cash Office Administrator / Customer Service Assistant
ASDA Stores Ltd
Manchester
09.2011 - 11.2015
- Started cash office duties after two days of training instead of standard two weeks.
- Successfully managed full-time work with a full-time education at university.
- Prepared daily cash management reports and handled large amounts of cash on daily basis.
- Dealt with banking, change orders, managed petty cash and other general cash office duties.
- Provided support at customer service desk.
- Dealt with customer queries face-to-face in store as well as over the phone.
Education
BSc (Hons) - Business and Management Studies with Human Resource Management
University of Salford Business School
2014
International Foundation Programme (IFP - undefined
University of Salford School of Languages
2011
Skills
- Self-motivator
- Target driven
- Sales
- Budgeting
- Team management
- Client liaison
- High level of accuracy
- Phone and email etiquette
- Time management
- Team player
- Hiring and training
- Leadership skills
- First Aider & Fire Marshall
- Microsoft Office
Languages
English
Fluent
Latvian
Intermediate
Russian
Native
Timeline
Recruitment Consultant
First Call Contract Services
06.2023 - 01.2024
Sales Manager
PhiBrows
03.2017 - 05.2023
Customer Service Section Leader
ASDA Stores Ltd
08.2016 - 03.2017
Gate Keeper / Administrator
ASDA Stores Ltd
11.2015 - 08.2016
Cash Office Administrator / Customer Service Assistant
ASDA Stores Ltd
09.2011 - 11.2015
BSc (Hons) - Business and Management Studies with Human Resource Management
University of Salford Business School
International Foundation Programme (IFP - undefined
University of Salford School of Languages
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