Anastasiia Fomina
Moscow
Summary
Although I have limited professional experience, I am a highly motivated and detail-oriented individual with a strong foundation in administrative and organizational tasks. My academic background and hands-on training have equipped me with the skills necessary to excel in roles requiring precision, compliance, and customer service. I am proficient in documentation management, communication, and multitasking, and I am eager to apply these skills in a dynamic environment like cruise ship operations. My adaptability, quick learning ability, and commitment to excellence make me a strong candidate for this position.
Experienced maritime operations professional with strong focus on team collaboration and achieving results. Skilled in managing logistics, ensuring compliance with regulations, and maintaining high standards of service. Reliable and adaptable, adept at addressing evolving needs and fostering cohesive work environment. Known for excellent communication, problem-solving abilities, and attention to detail.
Overview
11
11
years of professional experience
Work History
Second Purser
Marella Cruises
02.2024 - Current
- Managed clearance procedures for European, Caribbean, and Asian ports, ensuring compliance with local and international regulations.
- Prepared and submitted required documentation to port authorities, including passenger manifests, crew lists, and customs declarations.
- Coordinate with port agents, immigration authorities, and other relevant stakeholders to ensure timely and efficient crew movements during port calls.
- Provide comprehensive administrative and operational support to the Chief Purser.
- Support the Crew Purser in resolving any discrepancies or issues related to crew documentation, visas or travel arrangements.
- Ensure all crew members are accounted for during embarkation and disembarkation processes, adhering to strict deadlines and operational requirements.
- Coordinated with shipboard departments to ensure timely clearance and smooth operations during port calls.
- Maintained accurate records of all clearance-related activities and resolved discrepancies promptly.
- Assisted in training new staff on clearance protocols and documentation requirements.
- Supported administrative operations, including data entry, filing, and report generation.
- Corresponded with business partners by written correspondence, telephone or e-mail.
HR Generalist
Seven Suns Development
07.2020 - 07.2024
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
Bar Waiter
Marella Cruises
05.2019 - 01.2020
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
HR Generalist
RD Group
01.2014 - 09.2018
- Organized, maintained, and supervised full-cycle personnel records management in compliance with the current legislation of the Russian Federation, including recent amendments (for 5 legal entities).
- Managed employee onboarding, transfers, and terminations, including part-time and concurrent employment arrangements (including citizens of Eurasian Economic Union member states).
- Prepared employment contracts, civil law agreements, and related orders, as well as maintained employee records.
- Completed, managed, and stored work record books (labor books) and associated registers.
- Drafted and executed liability agreements.
- Administered voluntary health insurance (VMI) programs.
- Maintained and updated staffing schedules.
- Developed and approved job descriptions and local regulatory documents (internal labor regulations, remuneration policies, bonus regulations, hiring and onboarding policies, confidentiality agreements, etc.).
- Managed timekeeping and attendance records.
- Processed leave requests, business trips, and sick leave documentation.
- Prepared HR documents for payroll processing and coordinated with the accounting department.
- Calculated monthly bonuses and prepared bonus orders, personnel orders, and organizational directives.
- Issued employment verification letters, copies of work record books, and other HR-related documents.
- Conducted recruitment activities, including job postings, resume screening, and phone interviews.
Education
Professional Retraining Certificate - HR Documentation Specialist
Moscow State University of Technology & Management
Moscow06-2017
Professional Retraining Certificate - Project Management And Investment Analysis
Business School of The Russian State University
Moscow06-2015
Bachelor of Science - Lawyer
Moscow Lawyer Academy
Moscow06-2013
Skills
- Clearance: Expertise in port clearance procedures, immigration, and customs regulations, ensuring compliance and smooth operations during port calls
- Documentation: Proficient in preparing and managing critical documents, including passenger manifests, crew lists, customs declarations, and other regulatory paperwork
- Communication: Strong interpersonal and communication skills for effective collaboration with port authorities, crew members, and external stakeholders
- Organization: Exceptional multitasking and time management abilities, capable of thriving in fast-paced and high-pressure environments
- Technical Skills: Advanced proficiency in MS Office (Word, Excel, Outlook) and cruise ship management software (eg, MXP, Resco)
Languages
English
Professional Working
Russian
Native or Bilingual
Timeline
Second Purser
Marella Cruises
02.2024 - Current
HR Generalist
Seven Suns Development
07.2020 - 07.2024
Bar Waiter
Marella Cruises
05.2019 - 01.2020
HR Generalist
RD Group
01.2014 - 09.2018
Professional Retraining Certificate - HR Documentation Specialist
Moscow State University of Technology & Management
Professional Retraining Certificate - Project Management And Investment Analysis
Business School of The Russian State University
Bachelor of Science - Lawyer
Moscow Lawyer Academy
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