Anastasia Luca
Team Leader
Northampton
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Skilled in multitasking and adaptability, consistently meeting operational targets and improving efficiency. Excelled in fostering strong relationships, driving employee motivation, and ensuring compliance with health and safety regulations.
Overview
7
7
years of professional experience
Work History
Team Leader
Synergy Retail Support LTD
10.2023 - Current
- To manage allocated resources to meet the operational needs of the customer and to Budget.
- Monitor and drive team performance to ensure daily targets are met.
- To ensure that all the activities are performed in time by the team.
- To make sure all orders/returns are processed in accordance with the set cut off times.
- Identify any training requirements within your given team and highlight to Supervisor.
- To report any discrepancies in stock and report to the Supervisor/Account Manager as soon as identified.
- As and when required complete paperwork and reporting.
- To work in conjunction and to cover other Team Leaders / supervisors in his/her absence.
- Ensure high standards of housekeeping is maintained and adhered to at all times. This includes cleaning and tidying of workstations and surrounding areas.
- To count stock and check that the level of inventory is accurate and to standard.
- Compliance of Health and Safety regulations that may impact yourself, your colleagues, and any visitors.
- Ensuring good administration and record keeping to ensure compliance with warehouse process and procedures.
- Actively building and maintaining strong working relationships with your colleagues and the management team to encourage efficiencies and a lone team' Synergy.
Babysitter
Elena
04.2020 - 05.2022
- Communicated positively with children.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Waiter
Odiseu
06.2017 - 02.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Bachelor's Degree - Economic Engineering And Business
Technical University of Moldova
Chisinau, Moldova06.2025
High School Diploma -
Ion Pelivan
Ialoveni, Moldova06.2019
Skills
- Team Leadership
- Warehouse Operations
- Health and Safety Awareness
- Communication Skills
- Problem Solving
- Continuous Improvement
- Interpersonal skills
- Environmental Awareness
Languages
Romanian
Native language
English
Elementary
A2
Russian
Upper intermediate
B2
Timeline
Team Leader
Synergy Retail Support LTD
10.2023 - Current
Babysitter
Elena
04.2020 - 05.2022
Waiter
Odiseu
06.2017 - 02.2020
Bachelor's Degree - Economic Engineering And Business
Technical University of Moldova
High School Diploma -
Ion Pelivan
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