Anastasia Bastian
Wexford
Summary
Offering strong customer service skills, keen eye for detail, and positive attitude. Knowledgeable about maintaining clean and organised workspace, handling cash transactions, and working well under pressure. Ready to use and develop communication, teamwork, and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Barista
Snackz Tea & Coffee Rooms
Enniskillen, Fermanagh and Omagh
01.2024 - 08.2024
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Performed cash handling duties accurately to maintain financial integrity.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
Childminder
N/A
Clogher, Tyrone
04.2023 - 01.2024
- Ensured child safety by supervising activities and providing a clean environment.
- Accompanied children to parks and play spaces, providing diligent supervision for maximised child safety.
- Improved children's social skills through group play and interaction.
- Accompanied children on outings to ensure their safety.
- Provided physical care for infants, ensuring their comfort and wellbeing.
Front of house team member
Mahons Hotel
Irvinestown, Fermanagh and Omagh
02.2023 - 04.2023
- Maintained high standards of customer service during peak times.
- Enhanced guest experience with a friendly and helpful attitude.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Facilitated positive dining experiences by providing excellent customer service.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Recommended menu items to guests, enhancing their dining experience.
Skills
- Espresso machine operation
- Customer service excellence
- Positive attitude under pressure
- Non-Dairy alternatives knowledge
- Health and Safety
- Customer Service
- Multitasking
- Food preparation
Affiliations
- Reading
- Sight-seeing
- Music
Certification
Level 2 Food Hygiene
Timeline
Barista
Snackz Tea & Coffee Rooms
01.2024 - 08.2024
Childminder
N/A
04.2023 - 01.2024
Front of house team member
Mahons Hotel
02.2023 - 04.2023
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