Adept at enhancing patient care and safety, my tenure at Equator Personnel showcased my ability to significantly improve patient satisfaction through meticulous attention to hygiene protocols and emergency response. Leveraging effective communication and multitasking abilities, I consistently exceeded productivity goals, underscoring my commitment to excellence in both healthcare assistance and document management.
Hi, I’m
Anastacia Njoroge
Health Care Assistant
Summary
Overview
20
years of professional experience
2
Certifications
Work History
Sheila Mark
Health Care Assistant
07.2023 - 11.2024
Job overview
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
Equator Personnel
Health Care Assistant
05.2019 - 11.2023
Job overview
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Resolution Data Management
Document Scanner
03.2005 - 04.2019
Job overview
- Analysed documents to produce appropriate shades and best resolution in scanned reproductions.
- Reduced processing time for large-scale projects by organising and prioritising tasks effectively.
- Checked output images for proper sizing, resolution, and proportion requirements to meet quality standards.
- Inputted settings onto scanner computer screen by manipulating mouse or typing from keyboard.
- Supported company growth initiatives through consistent achievement of productivity goals and high-quality output standards.
- Maintained an organized workspace, ensuring easy access to necessary equipment and materials.
- Optimized file storage systems by categorizing scanned documents accurately and systematically.
- Performed regular backups of digital files, safeguarding against data loss or corruption incidents.
- Assisted in training new employees on proper scanning techniques and company protocols.
- Exceeded daily quotas consistently by adopting efficient workflows and multitasking capabilities.
- Increased efficiency by implementing a streamlined document scanning process.
- Adhered to strict confidentiality guidelines, safeguarding sensitive information during the scanning process.
- Ensured compliance with regulatory requirements for document retention and disposal policies.
- Collaborated with team members to ensure timely completion of all assigned tasks.
- Followed security and privacy policies, standards and guidelines to protect informational assets of company and customers.
- Improved turnaround times on urgent projects through effective communication and coordination with team members.
- Scanned and securely shipped hard copy reproduction to clients and stored soft copy on secure server for future retrieval.
- Prepared documents for scanning by removing staples, paper clips, and other obstructions that could damage equipment or impede operations.
- Maintained equipment for optimal performance, troubleshooting minor technical issues when needed.
- Enhanced accuracy of scanned documents through meticulous quality control checks.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
Education
University of Wales, CardiffWales
MBA from Business Administration And Management
04.2001
University Overview
3.8 GPA
- Dissertation: [Dissertation Title]
- Completed Coursework: [Course Title], [Year]
Skills
Effective Communication
Certification
Care Certificate
Timeline
Level 3 Award in Health and Social Care
10-2023
Care Certificate
09-2023
Health Care Assistant
Sheila Mark
07.2023 - 11.2024
Health Care Assistant
Equator Personnel
05.2019 - 11.2023
Document Scanner
Resolution Data Management
03.2005 - 04.2019
University of Wales, Cardiff
MBA from Business Administration And Management
04.2001
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