Ana Samantha Garcia
High Barnet,UK
Summary
Experienced media compliance and quality assurance professional, specializing in trust & safety, social media, and team management.
As an award-winning member of TikTok's AI Data Quality team, I lead training, generate data reports, and provide cross-functional feedback to drive performance and alignment.
Skilled in communication, problem-solving, and project management, with international experience in Mexico, Japan, and the UK. Detail-oriented, analytical, and results-driven.
Overview
10
10
years of professional experience
2031
2031
years of post-secondary education
Work history
AI Data Quality Analyst
TikTok
London
08.2024 - 12.2025
- Building content violation databases and reviewing policy data sets to develop robust and high performance AI algorithms for Trust and safety.
- Working both independently, and in collaboration with stakeholders to deliver standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Compiling and delivering regular performance data reports to subject matter experts & management teams.
- Conducting regular root cause analysis escalations.
- Performing daily audits and providing analysis of errors and feedback to respective teams.
- Working closely with Policy POC to disseminate policy updates, facilitating efficient communication between internal and external stakeholders.
- Make high-judgment decisions on compliance actions based on TikTok's content guidelines.
- Designing and implementing training plans for multiple teams.
- Led team efforts to standardise inconsistent data entries, improving reliability.
Risk & Trend Analyst
TikTok
London
06.2023 - 08.2024
- Responsible for ensuring legal compliance and safety of live content on the platform.
- Analyse live-streamed video content to identify potential risks and trends.
- Conduct high-quality reviews of local content policy-related workflows, specialising in EMEA marketplaces.
- Organize and deliver calibration meetings to ensure that TikTok's content moderation policies are communicated to stakeholders across different departments.
- Compile data on content violations to build investigation reports for the Policy & Operations teams.
- Build and lead inter-departmental end-to-end projects to help steer company initiatives.
- Received "Exceeded Expectations" in yearly reviews for two years in a row.
Community Content Management Specialist
TikTok
London
01.2022 - 06.2023
- Analysed live-streamed video content to identify potential risks and trends.
- Ensured legal compliance of content on TikTok.
- Developed, improved and maintained standards for the security and safety of online communities.
- Improved the content management strategy for the platform.
- Filmed and edited internal videos explaining TikTok's policies that were shared to Trust & Safety teams around the globe.
- Winner of the "Grow Together" award for supporting the Trust & Safety team, identifying areas of improvement for policy escalations, and organizing training sessions to upskill the team.
Project Specialist
TED
London
08.2021 - 01.2022
- Responsible for translating and transcribing content as well as creating subtitles, adhering to the company's guidelines and following subtitling best practices.
- Reviewed, proofread and approved translations and transcriptions submitted by other members of the company, providing constructive feedback.
- Performed meticulous quality checks before authorizing projects for release on YouTube.
- Worked in synergy with multiple departments to ensure the final product was of the highest quality.
- Worked effectively and efficiently to meet deadlines in a fast-paced environment.
- Working under pressure, handling multiple projects simultaneously.
- Coordinated project schedules and timelines, facilitating effective resource allocation and task prioritisation.
Head of Kindergarten
Laurus International School of Science
Tokyo, Japan
04.2016 - 04.2019
- Led and managed the day-to-day operations of the Kindergarten department, overseeing both staff and students.
- Developed and implemented child safety policies, ensuring compliance with regulatory standards.
- Directed a multicultural, multilingual team, fostering strong communication and collaboration.
- Trained and on-boarded new staff, providing motivation and constructive feedback to support professional growth.
- Designed and implemented OKRs and SMART goals to drive student recruitment.
- Evaluated and improved classroom management processes, set roles, improved efficiency, and implemented new standard operating procedures.
Education
Foundations of Project Management -
Google
MA in Translation, Subtitling and Interpreting - undefined
University of Essex
UK 10.2020 - 09.2021
BA with honours in Design -
ITESO
Mexico 02.2007 - 04.2012
Skills
- Leadership
- Data quality assurance
- Attention to detail and accuracy
- Project management
- Policy implementation
- Content moderation standards
- Compliance decision-making
- Project management expertise
- Cross-departmental communication
- Critical thinking
- Capable of performing root cause problem analysis and setting SMART goals
- Time-management and prioritization skills
- Highly organized
- Stakeholder Management
- Deep understanding of online safety legislation
- Certified in Project Initiation - Google
- Certified in Project Planning - Google
- Certified in the Foundations of Project Management - Google
credential ID - V2F8PT2D25Z
- Agile Project Management Course - Google
- Excellent command in Microsoft Office and Adobe Creative Cloud
Timeline
AI Data Quality Analyst
TikTok
08.2024 - 12.2025
Risk & Trend Analyst
TikTok
06.2023 - 08.2024
Community Content Management Specialist
TikTok
01.2022 - 06.2023
Project Specialist
TED
08.2021 - 01.2022
MA in Translation, Subtitling and Interpreting - undefined
University of Essex
10.2020 - 09.2021
Head of Kindergarten
Laurus International School of Science
04.2016 - 04.2019
BA with honours in Design -
ITESO
02.2007 - 04.2012
Foundations of Project Management -
Google