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Results-driven banking and sales professional with experience in financial analysis, exemplary customer service, upselling techniques, and extensive knowledge of working within a sales environment while motivating staff to reach sales goals. Committed to maintaining and analyzing sales data to boost productivity. Specialize in ensuring customer satisfaction through timely handling of customer service issues. Seeking a challenging role where I can utilize my expertise to contribute to the success of the organization while furthering my career development. Authorized to work in the US for any employer

Dynamic Program and Operations Manager with over 20 years of experience in streamlining operations and enhancing organizational efficiency across diverse sectors. Expertise in administrative operations, billing processes, and team coordination drives success in managing complex workflows and optimizing resources. Proven ability to implement effective policies and procedures, fostering a safe and productive environment while maintaining strong customer relations. Committed to leveraging advanced Microsoft Office skills and strategic thinking to support organizational goals and elevate service delivery. Passionate about continuous improvement and professional development within the business landscape.


  Championed initiatives to elevate customer service standards and lead market research initiatives. Conducted data analysis to uncover trends that guided strategic planning. Established robust communication frameworks to enhance collaboration and address challenges.
  Employed strong communication abilities to promptly and efficiently resolve customer issues, enhancing satisfaction.
  Designed and implemented effective survey questions aimed at understanding political perspectives within defined demographic segments.
  Conducted analysis of poll data to inform strategic public policy development and decision-making.
  Employed analytical expertise to resolve intricate problems, ensuring data confidentiality and accuracy throughout the process.
  Oversaw data entry and document preparation initiatives to enhance operational efficiency. Leveraged organizational skills to uphold accurate record-keeping and optimize office workflows. Proficient in office software and administrative protocols.
  Oversaw organizational processes and enhanced multitasking capabilities within order processing environment. Leveraged a solid foundation in data entry and computer systems to implement new processes and protocols. Cultivated data entry and order management skills to drive success in desired position role.
  Oversaw data entry and recordkeeping processes to enhance operational efficiency. Managed administrative tasks with a focus on accuracy and timeliness. Advocated for youth programs to foster community involvement.
  Applied data entry skills and software proficiency to maintain data integrity and support efficient data processing workflows.
  Led initiatives to uphold precision and attention to detail in data management processes. Championed the application of data entry techniques and software to optimize workflow. Positioned to refine typing and organizational capabilities in a data capture operator role.

Experienced with administrative tasks and office support. Utilizes data entry and document management skills for efficient operations. Knowledge of organizational techniques and team collaboration for smooth workflow execution. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-driven Digital Marketing Professional with over 10 years of experience in performance marketing, paid media campaigns, and data-driven optimization. Expertise across a wide array of platforms, including Google Ads, Microsoft Advertising, Meta Ads, Instagram Ads, Amazon Advertising, and LinkedIn Ads, focusing on brand building, lead generation, revenue generation, and conversion optimization. Specializes in search marketing, display advertising, programmatic buying, and social media marketing, consistently delivering superior ROI, CTR, and CPC improvements for diverse clients.
Highly skilled in campaign strategy, bid optimization, audience targeting, A/B testing, conversion rate optimization (CRO), and customer acquisition across industries such as fashion (LVMH), hospitality (Belmond Hotels & Resorts), pharma (GSK), e-commerce (Chumbak), banking (Kotak Mahindra Bank), SaaS (Norton, IP Vanish), and logistics (DHL, Delhivery). Demonstrated success in driving brand awareness, lead generation, and revenue growth by implementing strategic marketing initiatives tailored to each client’s unique business objectives.
Proficient in leveraging advanced digital marketing tools such as Search Ads 360, Google Analytics, Google Tag Manager, Supermetrics, Looker Studio, Power BI, and Google Data Studio to optimize performance, generate actionable insights, and maximize campaign impact. Expertise in managing high-budget campaigns, expanding client portfolios, and delivering measurable results in client satisfaction, campaign performance, and business growth.
Experienced in leading cross-functional teams, providing strategic direction, and managing client relationships across EMEA, APAC, and North America regions. Adept at Quarterly Business Reviews (QBRs), reporting, and business insights, utilizing Excel, PowerPoint, and Power BI to deliver in-depth analysis and present results-driven strategies. Proven track record of scaling campaigns, driving high-impact brand growth, and optimizing marketing spend to drive both short-term ROI and long-term customer loyalty.

Ananya Mohanan

Summary

Overview

Work history

After school club staff

Intern

Education

GCSEs in progress - In Progress

Certificate of Higher Education - Grade 4

Certificate of Higher Education - Grade 5

Certificate of Higher Education - Grade 5

Certificate of Higher Education - Grade 5

Skills

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Timeline

Certificate of Higher Education - Grade 5

Certificate of Higher Education - Grade 5

Certificate of Higher Education - Grade 5

After school club staff

Intern

Certificate of Higher Education - Grade 4

GCSEs in progress - In Progress

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