Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ananya Ghosh

Liverpool,Merseyside

Summary

Highly skilled professional with extensive experience in communication, teamwork, and responsibility. Demonstrates exceptional adaptability and empathy, fostering positive relationships and ensuring a smooth workflow. Adept at multitasking and maintaining attention to detail, delivering quality service even during peak hours. Committed to achieving the highest potential in all assigned tasks while providing exceptional customer service.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

Hospitality Staff

hap Solutions
Cheadle Hulme, Stockport
03.2024 - Current

Liverpool FC and Leigh Sports Village Kiosk Staff

  • Developed extensive expertise in operating tills during high-demand periods, ensuring swift and accurate transactions, consistently handling total sales ranging from £850 to £1,000 per shift.
  • Developed strong knowledge of allergen information to assist customers effectively.

Lancashire Cricket Club Catering Assistant

  • Skilled in basic food preparation and delivering fast, efficient service under time constraints.
  • Ensured cleanliness and maintenance of utensils and workstations to meet hygiene standards.

Salford City F.C. Kitchen Porter

  • Maintained a clean and organized kitchen environment, adhering to health and safety standards.
  • Assisted in basic food preparation tasks to support kitchen staff during busy periods.

Freight Island Bartender and Floor Staff

  • Provided an exceptional customer service as a bartender by expertly mixing and serving drinks with precision, ensuring compliance with the UK Government's Challenge 25 policy to uphold responsible alcohol service standards.
  • Managed floor operations, including taking orders and ensuring guests had an enjoyable experience.

On the Front, In the Park, and Save the Rave Festivals Bartender

  • Delivered fast-paced bar service in high-energy festival environments, catering to large crowds.
  • Efficiently handled transactions and maintained cleanliness of the bar throughout shifts.

Kitchen Porter

Bavette Steak House
Warrington
02.2024 - 03.2024
  • Worked under pressure during peak hours without compromising on quality of work delivered.
  • Maintained high standards of cleanliness by washing kitchen equipment and utensils.
  • Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
  • Swept and mopped floors at end of shifts to ensure tidy workspace next day.
  • Assisted chefs in food preparation for efficient meal service.
  • Cleaned work surfaces, ensured hygiene standards were met.
  • Operated dishwashing machinery to maintain cleanliness in the kitchen.
  • Helped create a pleasant dining experience by maintaining clean cutlery and crockery.

Research Associate/ Senior Research Associate

MedGenome Labs Ltd.
Bengaluru, Karnataka, India
02.2020 - 07.2023
  • Ensured accurate sample processing in the laboratory and reliability of data by thorough analysis within the stipulated turnaround time.
  • Offered training and mentorship to new hires, fostering their growth in the company and involvement in the research process.
  • Strictly adhered to laboratory safety standards and ensured that workplaces are cleaned before, after and in between the procedure to minimize chances of contamination.
  • Fostered meaningful relationships through transparent communication with colleagues working in the office and remotely.

Education

M.Sc. - Cancer Biology and Therapy

University of Liverpool
09.2023 - 09.2024

M.Sc. - Biotechnology

Utkal University
07.2017 - 07.2019

B.Sc. - Microbiology

University of Calcutta
07.2014 - 06.2017

Skills

  • Communication — Experienced in communicating with team members working in the kitchen and front of the house to ensure a smooth workflow
  • Teamwork — Helping and supporting the teammates to ensure orders are completed during peak hours
    Responsibility — Taking full responsibility for tasks assigned to achieve their highest potential at work
  • Attention to Detail — Ensure accurate order taking, taking in account any specific requests from the customer, and presentation of dishes, maintaining cleanliness, and providing exceptional service
  • Multitasking — Able to handle multiple tasks and prioritize them based on the importance and urgency, while ensuring timely and quality service

Languages

English
Fluent
Hindi
Native
Bengali
Fluent

Timeline

Hospitality Staff

hap Solutions
03.2024 - Current

Kitchen Porter

Bavette Steak House
02.2024 - 03.2024

M.Sc. - Cancer Biology and Therapy

University of Liverpool
09.2023 - 09.2024

Research Associate/ Senior Research Associate

MedGenome Labs Ltd.
02.2020 - 07.2023

M.Sc. - Biotechnology

Utkal University
07.2017 - 07.2019

B.Sc. - Microbiology

University of Calcutta
07.2014 - 06.2017
Ananya Ghosh