ANANTHU SANTHOSH
East Ham,United Kingdom
Summary
Charming professional with good numeracy skills, strong personality and confidence dealing with high-level clientele. Hardworking brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
First aider,fire marshal,receive associate,stow
Amazon
tilbury
2023.06 - Current
Sortation associate
Amazon
Bromley
2023.02 - 2023.06
Cleaning site supervisor
Sapphire
London
2023.01 - 2023.04
- Managed employees, offering ongoing support and guidance.
- Prepared properties prior to tenants moving in.
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Liaised with clients to provide quotes and determine cleaning needs.
Team member
Leon Restaurant
Cannon street
2022.01 - 2023.03
- Completed opening and closing checklists to create welcoming store environment.
- Offered exceptional customer service with strong product knowledge.
- Warmly greeted customers and proactively reduced wait times.
- Prepared and packaged orders with precise presentation skills.
Supervisor
Car shing
CANNING TOWN
2023.01 - 2023.01
- Dealt with customer complaints and rectified product and service issues.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
- Managed staff rotas, planning workloads effectively and strategically.
Administrative manager
Kallada resorts and bar
Thrissur,kerala,india
2022.02 - 2023.01
-
- Developed budget recommendations for operating expenditures.
- Communicated with board members, donors and other stakeholders on programmatic initiatives.
- Attended meetings and maintained files of notes taken during meetings.
- Assisted in handling payroll and personnel databases in support of HR team.
Manager
Steam therapy
thrissur,kerala,india
2019.12 - 2022.12
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Applied expertise in team leadership to address productivity and performance issues
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Planned and managed resources and budget to support and deliver objectives.
Manager
Airport cochin grand residency
cochin,kerala,india
2019.05 - 2022.07
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Manager of business development and sales
Nandhu electricals and sanitaries/Unni cement work
thrissur,kerla,india
2015.02 - 2018.01
- Drove business growth by producing and delivering robust account plans.
- Maintained profitability by supporting budgetary planning process and providing investment recommendations.
- Maximised margin by using effective negotiation techniques.
- Reviewed customer feedback to accurately identify areas of improvement.
Education
Diploma - automobile engineering
2013.06 - 2016.03
plus one and plus two - Computer science
2011.06 - 2013.03
lkg to 10th -
maths,science,hindi,sankrit etc.
Skills
- Customer Services, Complaint Handling, Relationship Management, Calm
- Communication Skills, Creative, Critical Thinking, Hard-Working, Health And Safety
- Leadership, Multitasking, Serving Food, Catering, Hospitality, Front of House
- Cash handling
- Supporting sales staff
- Emergency first response
Accomplishments
- Accountant service society
- Vocational training organisation
- Body building and fitness association
- State body building fitness
- Body building fitness association
- Body building association kerala
- Certificate of merit KHO KHO game
- Vidhya bharath distric level
- Lions club blood bank
- Blood donation group,social worker
- Nadam 2006 gosh camp state level
- Bvn case
- Vikas 2009 personal development camp
- Bvn cbse
Interests
Cooking, Volunteering, Meditating, Gymnastics,riding and driving
Languages
English
Fluent
Hindi
Advanced
Malayalam
Native
Tamil
Upper intermediate
kannada
Intermediate
Timeline
First aider,fire marshal,receive associate,stow - Amazon
2023.06 - Current
Sortation associate - Amazon
2023.02 - 2023.06
Cleaning site supervisor - Sapphire
2023.01 - 2023.04
Supervisor - Car shing
2023.01 - 2023.01
Administrative manager - Kallada resorts and bar
2022.02 - 2023.01
Team member - Leon Restaurant
2022.01 - 2023.03
Manager - Steam therapy
2019.12 - 2022.12
Manager - Airport cochin grand residency
2019.05 - 2022.07
Manager of business development and sales - Nandhu electricals and sanitaries/Unni cement work
2015.02 - 2018.01
Acharya institution - Diploma, automobile engineering
2013.06 - 2016.03
Kerala open school - plus one and plus two, Computer science
2011.06 - 2013.03
Saraswathy vidhyanikethan senior secondary cbse - lkg to 10th,