Shadowed psychologists and observed therapist-client interactions
Further learnt about skills to possess to make the client comfortable and create a safe space
Shadowed the in-person PWP training programme and gained insight on the daily schedules of a PWP
Engaged in continuous professional development activities and shadowed multiple groups linked with different fields in psychology.
Joined therapists on outreaches providing presentations, listening to patients, making them feel heard and referring them to the NHS if required
Finished admin duties such as booking in patients, calling patients to book appointments and cancelling bookings or removing patients from wait list
Educated clients on mental health conditions such as anxiety, insomnia and other such topics during outreach programmes
Answered questions based on mental health accessibility and treatments provided by the NHS encouraging clients to self refer
Managed around 50 customer calls during admin days
Carried out admin tasks and even receptionist tasks if required
Student Helper Assistant
Remote
Delhi
07.2021 - 08.2021
Assistant Counselor to students of a government school, involving listening to any problems they are facing and willing to share with me.
Served as an assistant counselor and mediator between students and children to make them feel heard and help them out if needed
Managed around 20 calls per day and even more if the students called back and spoke to them for as long as they wanted
Assisted helping students go through options for future studies and gathered information for their options
Responded promptly to phone inquiries at all times and encouraged students to speak up about mental health issues more often
Intern
Indian Express
Gurgaon, Haryana
06.2019 - 07.2019
Completed articles under different divisions of the newspaper and gained experience in summarizing facts through research and guidance from professional journalists
Efficiently managed to assemble research work from different annals
Conducted interviews of individuals relevant to the topics discussed/researched
Used strong work ethic to meet stringent deadlines.
Worked productively with team members to achieve common goals.
Summer Intern
Fortis Hospital
Noida
06.2018 - 06.2018
Successfully worked towards managing a presentation with other interns.
Initiated teamwork with other members while working on a presentation
Enhanced research skills , and conducted a case study