Anannya Sarkar
Senior Product Manager, Media & OTT Tech, Arqiva
London
Summary
A customer-obsessed and innovation focused product-manager with 10+years of corporate and entrepreneurial experience in Product Delivery & Management with P&L ownership across building resilient and secure cloud media platforms for Tier 1 broadcasters, OSS/BSS product delivery for leading MNOs and MVNOs and IOT for Utilities- Smartmetering and Smartwater. Spent the last two years building a cloud revolutionary award-winning( awarded by TVB-Europe) multiplexing and intelligent media product Arqplex($50 million GBP in revenue y-o-y). My expertise lies in solving problems -no matter how big or small, with simplification & innovation and using these to strategise growth and deliver results, working closely with the C-Suite.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Senior Product Manager-B2B Media Cloud Platform
Arqiva
London
05.2019 - Current
- Ideated and implemented an award winning, highly resilient(99.99%) and secure(AES encrypt) media encoding, multiplexing and AI cloud based SAAS product(AWS,GCP and Azure) for broadcast and OTT headend management for Tier 1 broadcasters- Channel 4, Sky, Al Jazeera, BBC etc delivering circa 50 million GBP in revenue y-o-y in the first 2 years. Penetrated the International Market first time in the history of Arqiva within 'Sell to Grow' Exco strategy.
- Led the Cloud Product Management team through direct line management and a horizontal team of highly skilled inter disciplinary product leadership teams and marketing teams responsible for identifying new business opportunities, product strategy development, and product requirements on a multimillion-pound budget reported to Director, Product Management.
- Introduced the agile and Kanban product development for products using AHA and JIRA- roadmap development,investment requests, vision, strategy, prototypes, MVP, Go-to-Market Strategy, & UX/UI for new product launches.
- Delivered technical advances in new products eg: Live to VOD asset creation for OTT customers by maintaining a deep understanding of competitive offerings, how they impact consumer choices/preferences, and how they should influence the future product direction.
- Championed technical media solutions focused on increasing subscriber adoption and monetization associated with media consumption, and video delivery to all consumer devices
- Leverage design expertise to create UX/UI, user experience, user personas, user testing, and user research to develop new products that create differentiation in the marketplace.
Senior Technical Delivery Manager-IOT/ML
Arqiva, Smart Utilities
Winchester
05.2018 - 04.2019
- Led the technical product delivery teams for the successful launch of Communications Hub -a SmartMetering product integrated with Arqiva's network and roll out of CNI grade national services supporting Britain's net zero ambitions.
- Acted as a primary interface by managing multiple suppliers and customers to ensure the IoT network to endpoint related deliveries are on schedule and budget.
- Actively engaged with the Operations team to roll out UK wide business wide framework for installation of smart meters .
IFRS15 Program Manager
Tata Consultancy Services
London, Hyderabad, Ahmedabad
10.2016 - 03.2018
- Delivered 100 billion GBP worth of revenue through the IFRS15 implementation.
- Accountable for the quality management and control activities for the Test , Migration and Business process workstreams for the IFRS15 programme for VGX Finance.Successfully set up a large dedicated offshore agile testing team and mentoring them with IFRS15 functional knowledge for technical, functional and business verification.
- Improved operational efficiency through Shift Left approach & Risk Based Testing practices and productivity improved 30% within the functional teams.
Customer Experience Manager, Presales
Tata Consultancy Services
Chennai
12.2013 - 02.2016
- Delivered and solutionised for various strategic transformation programmes involving Data Migration, Greenfield Implementations and System Integration across OSS/BSS and CRM systems for leading MNOs and MVNOs for the Telecom Business Unit in TCS. As part of Presales, specialised in Customer Experience, Devops, A/B Testing and Telecom Consulting across various bids/customer presentations.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Programme Test Manager- Telecommunications
Tata Consultancy Services
03.2011 - 11.2013
- Led the successful rollout of a greenfield implementation for a major Phillipines based communication service provider in the MVNO sector, based on the implementation of Oracle's OSS/BSS suite of products.
- Created diverse yet a comprehensive Test Strategy with gated acceptance criteria for a suite of products across CRM, OSS, BSS and Service Design & Transition.
- Developed strong communication and organizational skills through working on group projects, especially with suppliers and customers together.
QA Lead
Tata Consultancy Services
Hyderabad,India
02.2009 - 07.2011
- Updated quality control standards, methods, and procedures to meet compliance requirements for testing BSS systems for a large American MNO across Order Capture and Management functions.
- Improved quality processes for increased efficiency and effectiveness through Negative Tests, Automation of regression suite for smoke tests.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
Founder
Music Ed-Tech, Harmoniverse
London
05.2022 - Current
- Harmoniverse is a music edtech start up that provides a journey based music learning platform to students in the UK
- Created a truly compelling hybrid music education service operating model(Global Network Delivery Model) with journey monitoring and management and performance opportunities for every student in the local region
- 250 subscribers in the first 6 months, with zero spend on marketing
- The company generates circa 121,000 GBP revenue annually, and will launch in the US in April 2023
- Established partnerships for performance avenues for students with London Chamber Orchestra, Kalakar Arts etc
- Strategised growth through diversification across genres and introducing in person catch up classes, despite the major learning done online
- Collaboration with Trinity College of Music as a registered exam centre for online exams(Centre no-69896)
- Recruiting the best talent across the globe , without impacting gross margins
- The company is in a growth phase, and Operations team are managing the business, with my role now limited to consulting only
- Contact : -Anannya Sarkar anannya.sarkar@theharmoniverse.com
Education
Bachelor of Technology - Computer Science
Orissa Engineering College
04.2004 - 05.2008
Skills
New Product Development-Cloud/OSS/BSS
Certification
Certified AWS Cloud Practitioner
Volunteering
President, TCS Maitree Toastmasters Club , Toastmasters International, Area G
-As President, built interpersonal relationships and established the network that allow members to reach their individual goals and the club to reach its Distinguished Club Program goals. TCS-Maitree Toastmasters.
Won the coveted 'World Champion in Public Speaking' Toastmasters award held in Colombo, in 2012.
Life Skills Coach, Autism Society, Hyderabad
-Devoted Saturday mornings to teaching life skills to autistic children, learnt about autism spectrums and ways to handle autistic abilities in a way that makes the children independent. Found a purposeful initiative that offered me immense psychological learning and a way to be thankful to what life had to offer me.
Timeline
Designing Microsoft Azure Infrastructure Solutions
10-2022
Product Strategy-Discovering, Developing, Managing and Marketing Products as a Business by Kellogg School of Management-2022
08-2022
Certified AWS Cloud Practitioner
06-2022
Founder
Music Ed-Tech, Harmoniverse
05.2022 - Current
The TOGAF Version 9.2
06-2019
Senior Product Manager-B2B Media Cloud Platform
Arqiva
05.2019 - Current
Senior Technical Delivery Manager-IOT/ML
Arqiva, Smart Utilities
05.2018 - 04.2019
IFRS15 Program Manager
Tata Consultancy Services
10.2016 - 03.2018
Customer Experience Manager, Presales
Tata Consultancy Services
12.2013 - 02.2016
Programme Test Manager- Telecommunications
Tata Consultancy Services
03.2011 - 11.2013
QA Lead
Tata Consultancy Services
02.2009 - 07.2011
Bachelor of Technology - Computer Science
Orissa Engineering College
04.2004 - 05.2008
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