Ananda Balasubramanian
Birmingham,United Kingdom
Summary
Results-driven professional with expertise in business intelligence, data analysis, and stakeholder engagement. Proficient in leveraging tools such as Excel, Power BI, Tableau, and Python to deliver actionable insights and drive strategic decision-making. Skilled in database management using MySQL and SQL, with additional experience in CRM platforms like Salesforce and HubSpot. Demonstrates a strong entrepreneurial mindset combined with a proven ability to manage complex projects and collaborate effectively with diverse teams. Committed to utilising advanced analytical skills to support organisational growth and innovation.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Sales Strategist-Freelance
Tropicindiya
2024.02 - 2025.02
- Developed and executed data-driven sales strategies, resulting in improved market penetration and increased revenue
- Increased customer engagement by optimising product offerings with cross-functional collaboration
- Managed client relationships through CRM tools, ensuring consistent sales performance and customer satisfaction
Business Development Manager
Ganapathy fireworks
2022.04 - 2023.08
- Optimising operation monitoring and inventory management improved manufacturing efficiency
- Managed a portfolio of four manufacturing projects, highlighting expertise in processes and organisational skills
- Handled over 1000 customer inquiries, ensuring effective problem-solving and inventory management
Customer service representative
Hdb financial services
Chennai
2021.12 - 2022.03
- Resolved customer inquiries and issues, ensuring high levels of satisfaction
- Provided knowledgeable and personalized advice on HDC Financial Services' diverse range of financial products and services, such as savings accounts, loans, and investment options
- Addressed and resolved customer complaints and disputes promptly
- Utilized strong analytical skill to understand the root cause of issues and provided tailored solutions, thereby enhancing client satisfaction and loyalty
Education
B. E - Electronics and Communication Engineering
Anna university
Chennai 2015.07 - 2019.04
M.Sc. - Artificial Intelligence with Business Strategy
Aston university
Birmingham 2023.09 - 2025.01
Skills
- Business Intelligence
- Entrepreneurship
- Excel
- PowerBI
- Git
- Hubspot
- MySQL
- Python
- SalesForce
- Sql
- Tableau
- Stakeholders Engagement
Certification
Google Business Intelligence Certificate
Timeline
Sales Strategist-Freelance
Tropicindiya
2024.02 - 2025.02
M.Sc. - Artificial Intelligence with Business Strategy
Aston university
2023.09 - 2025.01
Business Development Manager
Ganapathy fireworks
2022.04 - 2023.08
Customer service representative
Hdb financial services
2021.12 - 2022.03
B. E - Electronics and Communication Engineering
Anna university
2015.07 - 2019.04