Ananda Balasubramanian
Birmingham,United Kingdom
Summary
Results-driven professional with expertise in business intelligence, data analysis, and stakeholder engagement. Proficient in leveraging tools such as Excel, Power BI, Tableau, and Python to deliver actionable insights and drive strategic decision-making. Skilled in database management using MySQL and SQL, with additional experience in CRM platforms like Salesforce and HubSpot. Demonstrates a strong entrepreneurial mindset combined with a proven ability to manage complex projects and collaborate effectively with diverse teams. Committed to utilising advanced analytical skills to support organisational growth and innovation.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Sales Strategist-Freelance
Tropicindiya
02.2024 - 02.2025
- Developed and executed data-driven sales strategies, resulting in improved market penetration and increased revenue
- Increased customer engagement by optimising product offerings with cross-functional collaboration
- Managed client relationships through CRM tools, ensuring consistent sales performance and customer satisfaction
Business Development Manager
Ganapathy fireworks
04.2022 - 08.2023
- Optimising operation monitoring and inventory management improved manufacturing efficiency
- Managed a portfolio of four manufacturing projects, highlighting expertise in processes and organisational skills
- Handled over 1000 customer inquiries, ensuring effective problem-solving and inventory management
Customer service representative
Hdb financial services
Chennai
12.2021 - 03.2022
- Resolved customer inquiries and issues, ensuring high levels of satisfaction
- Provided knowledgeable and personalized advice on HDC Financial Services' diverse range of financial products and services, such as savings accounts, loans, and investment options
- Addressed and resolved customer complaints and disputes promptly
- Utilized strong analytical skill to understand the root cause of issues and provided tailored solutions, thereby enhancing client satisfaction and loyalty
Education
B. E - Electronics and Communication Engineering
Anna university
Chennai 07.2015 - 04.2019
M.Sc. - Artificial Intelligence with Business Strategy
Aston university
Birmingham 09.2023 - 01.2025
Skills
- Business Intelligence
- Entrepreneurship
- Excel
- PowerBI
- Git
- Hubspot
- MySQL
- Python
- SalesForce
- Sql
- Tableau
- Stakeholders Engagement
Certification
Google Business Intelligence Certificate
Timeline
Sales Strategist-Freelance
Tropicindiya
02.2024 - 02.2025
M.Sc. - Artificial Intelligence with Business Strategy
Aston university
09.2023 - 01.2025
Business Development Manager
Ganapathy fireworks
04.2022 - 08.2023
Customer service representative
Hdb financial services
12.2021 - 03.2022
B. E - Electronics and Communication Engineering
Anna university
07.2015 - 04.2019
Similar Profiles
Supraja KSupraja K
CRM Digital Operations at Infosys(Client :Adidas)CRM Digital Operations at Infosys(Client :Adidas)
Deborah WilsonDeborah Wilson
Supported living worker at Long hurstSupported living worker at Long hurst
Hafiz Muhammad Mohsin RafiqueHafiz Muhammad Mohsin Rafique
Veterinary assistant at Pet House VetsVeterinary assistant at Pet House Vets
Saloni SaloniSaloni Saloni
Team member at Papa John's PizzaTeam member at Papa John's Pizza
Tamara BennettTamara Bennett
Freelance Social Media Strategist & Brand Designer at Brandit Design GroupFreelance Social Media Strategist & Brand Designer at Brandit Design Group