Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Timeline
Generic

Anand Raj

Birmingham

Summary

Experienced in sales and retail marketing with a strong background in problem solving, visual merchandising, and inventory management. Adept at customer support, sales forecasting, and product knowledge, with proven expertise in market research and customer relationship management. Skilled in key account handling, business development strategies, and creating impactful sales presentations. Demonstrates proficiency in upselling techniques, sales reporting capabilities, strategic sales planning, competition tracking, price structuring, and follow-up commitment. Committed to driving business growth through innovative retail marketing approaches.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work history

Sales representative

Shell
Birmingham
11.2023 - Current
  • Fostered strong customer relationships through exceptional service.
  • Pioneered innovative sales strategies for increased market penetration.
  • Collaborated with marketing department for effective promotional campaigns.
  • Identified potential leads, resulting in improved sales performance.
  • Educated customers about product features and benefits, driving informed purchasing decisions.
  • Developed comprehensive knowledge of product offerings to facilitate customer decisions.

Department Manager

ZUDIO [ TRENT- TATA] clothing brand
India
07.2019 - 03.2023
  • Monitored and maintained visual merchandising standards on a daily basis according to the visual standards manual
  • Created dedicated sales team
  • Planned and prepared work schedules, assigning employees to specific tasks.
  • Improved staff morale by implementing regular feedback sessions.
  • Organised department tasks for increased productivity.
  • Reduced operational delays with proactive scheduling.
  • Conducted team meetings to improve internal communication.
  • Allocated resources, optimising department efficiency.
  • Trained new recruits for seamless integration into the team.
  • Delegated assignments to maximise individual strengths.
  • Fostered positive work environment, enhancing team cohesion.
  • Handled customer complaints for improved satisfaction rates.
  • Boosted overall performance with regular training workshops.

Sales Associate

MAX [LANDMARK] clothing brand
India
07.2018 - 07.2019
  • Together with the sales team, planned and organized to achieve the department monthly targets
  • Developed new relationships with customers, and solve their query.
  • Ensured store cleanliness for a welcoming shopping environment.
  • Boosted brand awareness for raising sales performance.
  • Increased customer satisfaction by providing exceptional service.

Education

Master of Science - International Business

Ulster University
Coleraine
05.2023 - 10.2024

Bachelor of Business Administration - Logistics and Supply Chain Management

Bharathiar University
India
06.2015 - 05.2018

Skills

  • Problem Solving
  • Visual Merchandising
  • Inventory Management
  • Customer Support
  • Sales forecasting
  • Product knowledge
  • Market research
  • Customer relationship management
  • Key account handling
  • Business development strategies
  • Sales presentations creation
  • Upselling techniques
  • Sales reporting capabilities
  • Strategic sales planning
  • Competition tracking
  • Price structuring
  • Follow-Up commitment
  • Retail marketing

Languages

Malayalam
Hindi
English

Personal Information

Title: Department Manager

Timeline

Sales representative

Shell
11.2023 - Current

Master of Science - International Business

Ulster University
05.2023 - 10.2024

Department Manager

ZUDIO [ TRENT- TATA] clothing brand
07.2019 - 03.2023

Sales Associate

MAX [LANDMARK] clothing brand
07.2018 - 07.2019

Bachelor of Business Administration - Logistics and Supply Chain Management

Bharathiar University
06.2015 - 05.2018

Similar Profiles

Create profile
Anand Raj