Overview
Work history
Timeline
Skills
Summary
Certification
Accomplishments
Education
Affiliations
Languages
Certifications in Progress
Expertise
Key Projects Delivered
CURRENT LEARNING AND CERTIFICATIONS
CustomerServiceRepresentative

Anand Munde

Cromer,Norfolk

Overview

3
3
Languages
1
1
Certificate
13
13
years of professional experience
4
4
years of post-secondary education

Work history

Senior consultant

Tata Consultancy Services
Norwich, Norfolk
2021.11 - Current
  • Handled project delivery as transition lead by designing the operational model, requirements gathering and effort estimation for multiple SaaS applications including Oracle fusion ERP, Oracle EPM financial consolidations and close & tax reporting cloud services, Oracle planning and budgeting cloud services with combined user base of 2000+ across applications.
  • Led the operational support team of 9 providing techno-functional support for Oracle fusion cloud financials with primary responsibility for Payables and Cash Management modules.
  • Led Oracle EPM FCCS operational support team of 4, coordinating onboarding activities, stakeholder engagement, knowledge transition, improving service performance through effective incident backlog management, aged ticket reduction, continuous service improvement and consistent achievement of 99% SLA compliance.
  • Collaborated with Finance, Procurement, and business stakeholders to analyse requirements, resolve process issues, improve application adoption and operational efficiency.
  • Co-ordinated external audits for audit readiness for various new SaaS platforms, standardizing processes and controls to support efficient future audits.

Operations support Team Lead

Tata Consultancy Services
Bengaluru, India
2019.10 - 2021.10
  • Part of the new operations team during Oracle Cloud Financials onboarding, supporting business transition, operational readiness, process stabilization and user adoption activities across finance and procurement processes.
  • Collaborated with Procurement, Finance and supplier stakeholders to support purchasing operations, invoice processing, invoice exception handling, payment execution and process improvements across Procure-to-Pay lifecycle .
  • Supported supplier onboarding, supplier maintenance, invoice validation and payment processing activities within Oracle Fusion Cloud Financials, ensuring compliance with established controls and operational procedures.
  • Led L2/L3 team for Oracle fusion financials support operations, ensuring service stability, oracle upgrade patches, regression testing, small enhancements, incident resolution, SLA adherence, and effective resolution of complex issues across Finance and Procurement functions for userbase count of 500+.
  • Ensured compliance with financial controls, approval workflows and audit requirements across procurement and payables processes, contributing to improved governance and operational consistency.

System Engineer

Tata Consultancy Services
Bengaluru, India
2015.10 - 2019.10
  • As part of techno-functional team supported Payment Process Request (PPR) execution activities including payment validations, exception analysis, payment batch monitoring and coordination with finance stakeholders to ensure timely supplier payments.
  • Managed P2P operational activities with primary responsibility for invoice processing, payment readiness validation, supplier query resolution, exception management and Accounts Payable operations.
  • Led issue analysis and process improvement initiatives within claims payment reconciliation processes, significantly reducing unreconciled balances by several million pounds and strengthening financial controls and operational effectiveness and issue management.
  • Supported Finance operations and month-end close activities by assisting with Accounts Payable reconciliations, payment reconciliation queries, Cash Management investigations, financial controls and General Ledger drill-down reporting.

Industrial trainee

Hindustan Aeronautics Limited
Bengaluru, India
2013.08 - 2013.09

Industrial Training focused on Elemental and Standard time calculation in production, analysis of allowances and sequencing of operations in production parts & providing suggestions/feedback on time-motion study.

Timeline

Senior consultant

Tata Consultancy Services
2021.11 - Current

Operations support Team Lead

Tata Consultancy Services
2019.10 - 2021.10

System Engineer

Tata Consultancy Services
2015.10 - 2019.10

Industrial trainee

Hindustan Aeronautics Limited
2013.08 - 2013.09

Bachelor of Engineering - Industrial Engineering and Management

Siddaganga Institute of Technology
2011.06 - 2015.05

Skills

  • Business Process Design
  • Project Delivery, Requirements Gathering & Due Diligence
  • Implementation & Service Transition
  • Process Improvement/Stabilization
  • Agile Principles

Summary

Senior Techno-Functional oracle consultant with 10+ years of experience delivering and supporting Oracle Fusion Cloud Financials (ERP) and Oracle EPM (FCCS) solutions within global enterprise environments. Experienced working across finance and procurement functions supporting oracle cloud Procure-to-Pay programmes, oracle payables, cash management, supplier management, invoice lifecycle management, incident management, operational readiness and finance operations support.
Proven track record leading cross-functional teams, supporting oracle cloud implementations, quarterly patching, regression testing, service transitions, managing stakeholder relationships and driving process improvements. Consistently delivering 99%+ SLA across global enterprise environments . Skilled in project delivery, requirements gathering and operational model design with the ability to engage confidently with finance, procurement and business stakeholders to deliver sustainable business outcomes.

Certification

  • Microsoft Azure AZ-900
  • PMI - Project Management Professional.
  • PMI- Agile Certified Practitioner.

Accomplishments

  • Star of the month TCS (Feb-2025) - Awarded for contributing in achieving operations excellence for the quarter.
  • On the Spot Individual Award TCS (Aug-2023) - Awarded for contributing in project delivery beyond expectations in Operations.
  • On the Spot Award TCS (May-2022)- Awarded for contributing towards conducting IT security events within organisation.
  • Special Achievement & Initiative Award TCS (Apr- 2021) - For events lead on Corporate Social Responsibility.

Education

Bachelor of Engineering - Industrial Engineering and Management

Siddaganga Institute of Technology
Tumakuru, India
2011.06 - 2015.05

Affiliations

  • Cricket
  • Kick Boxing
  • Painting

Languages

English
Fluent
Hindi
Fluent
Kannada
Native

Certifications in Progress

  • Microsoft Azure AI-900

Expertise

Oracle Fusion Financials ERP and EPM.

  • Procure-to-Pay Lifecycle.
  • Invoice-to-Pay Lifecycle.
  • Requisition and Purchase order processing.
  • Supplier onboarding, supplier master data migration and management.
  • Three-way matching.
  • Oracle Cash Management.
  • Accounts Payable Reconciliations/ Finance Reconciliations.
  • Fusion BIP and OTBI Reporting.
  • Patch Analysis and Regression testing.
  • Oracle EPM FCCS.
  • Oracle EPM PBCS.

IT Operations & Governance

  • Incident management.
  • Stakeholder Management.
  • IT Operations Model design.
  • Major Incident and Escalation Management.
  • Change Management and Deployment.

Key Projects Delivered

  • Oracle EPM Financial Consolidation and Close Cloud Services ( FCCS ) project due diligence & implementation. (Feb 2023 -Jul 2023)

Client needed to adopt new IFRS reporting standards and wanted move from their legacy systems to cloud. Oracle FCCS (Financial Consolidation & Close Cloud services ) was selected as the best-fit solution for this transition. I was responsible for leading the transition from operations perspective that included gathering business requirements to align with the new reporting standards, coordinating directly with Oracle as part of the implementation team and carrying out full due diligence to ensure the service was fully ready for go-live.

As part of the same, I supported 250+ business users and managed over 15GB of confidential financial data spanning 3 years during the transition. Also designed the operational model for the support team, created process documentation and drafted SLAs/ Service agreements to ensure smooth project handover from development to BAU operations. 

  • Oracle Fusion Financials Cloud Implementation & Operational Transition. (Oct-2018 to Jan-2019)

Played a key role in the implementation and operational onboarding of Oracle Fusion Financials for a UK client, supporting Accounts Payable and Payment Process Request (PPR) processes.
Managed operational readiness and operational acceptance activities, supported commissioning and testing phases, developed knowledge articles and support documentation, facilitated the transition of services into business-as-usual operations. Collaborated with Finance, Procurement and project stakeholders during post-go-live stabilization to ensure effective adoption and operational support of Oracle Cloud Financials.

CURRENT LEARNING AND CERTIFICATIONS

  • Oracle AI Agent Studio for Fusion Applications Foundations Associate – Oracle University
  • Microsoft Azure AI-900
Anand Munde