Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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ANAM KHAN

ANAM KHAN

Brampton

Summary

Energetic Sales and Customer Service Representative with a knack for enhancing customer satisfaction and driving sales growth. Excel in creating positive customer interactions, resolving issues promptly, and upselling products and services. Proven ability to contribute to team targets, develop lasting customer relationships, and lead teams.

Overview

7
7
years of professional experience
2017
2017
years of post-secondary education

Work history

Sales and customer service representative

TELUS Mobility
Ontario
12.2021 - 11.2024
  • Fostered strong customer relationships through exceptional service.
  • Managed product demonstrations for increased customer engagement.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Provided detailed product information for informed buying decisions.
  • Developed comprehensive marketing strategies to enhance brand visibility.

Sales Associate

Platinum Wireless
Ontario
12.2018 - 10.2021
  • Dynamic customer service professional experienced in retail store settings
  • Productive relationship builder; except at listening to customer needs, articulating products benefits and creating solutions that provide value to the customers
  • Highly professional- dependable, reliable and able to perform duties with minimal supervision

Quality assurance inspector

Jones Healthcare Group
Ontario
05.2018 - 12.2018
  • Improved product quality by inspecting finished goods regularly.
  • Obtained consistency across all products with rigorous inspection procedures.
  • Conducted routine checks to maintain product integrity.
  • Complied consistently with established QA protocols to uphold company reputation.

Education

Bachelor of Arts - Media Studies

Kinnaird College of Woman

Skills

  • Problem Solver
  • Effective Communication
  • Customer Service
  • Call Center Environment
  • Bilingual
  • Privacy & Confidentiality
  • Cultural Awareness
  • Product demonstrations
  • Telesales techniques
  • Sales expertise
  • Cash handling

Languages

English
Fluent
Urdu
Native

References

References available upon request.

Timeline

Sales and customer service representative

TELUS Mobility
12.2021 - 11.2024

Sales Associate

Platinum Wireless
12.2018 - 10.2021

Quality assurance inspector

Jones Healthcare Group
05.2018 - 12.2018

Bachelor of Arts - Media Studies

Kinnaird College of Woman

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ANAM KHAN