Marketing
Ana Karolina Batista De Carvalho
Recent Marketing Graduate
London, UK
Summary
As I approach the completion of my university studies in marketing, my enthusiasm for embarking on a career in Public Relation grows. My time in the real estate sector has been instrumental in developing my customer relationship management skills, allowing me to connect effectively with diverse client groups and understand their unique needs. This experience, coupled with my creativity and market research capabilities, enables me to craft compelling narratives and strategies in the digital PR space. I am driven by a passion for media and journalism and a commitment to continuous learning and personal development. With these qualities, I am ready to bring fresh perspectives and innovative solutions to the evolving challenges of digital public relations.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Lettings Negotiator
Foxtons
London, UK
01.2023 - 10.2023
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Managed contracts, negotiations, and all aspects of sales to finalise purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Reviewed market research data and changed sales plans accordingly.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Developed new business and managed new and existing clients.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organisational and time management skills while managing multiple projects.
Real Estate Agent
Globe Homes
London, UK
03.2021 - 01.2023
- Advertised client properties through websites, social media, and real estate guides.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Conducted comprehensive market analysis to identify opportunities and advised clients on market trends and property value for informed decision-making.
- Coordinated appointments to show tenants and buyers prospective homes.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Reviewed and executed confidential documents, contracts and disclosures.
- Negotiated, facilitated, and managed real estate transactions.
Administrative Assistant
Alex Crown Estate Agents
London, UK
05.2018 - 03.2021
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organisation and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Performed research to collect and record industry data.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Education
Bachelor's degree - Marketing
University of East London
London, UK 09.2021 - 01.2024
Skills
Project Management
undefinedInterests
Media
Real Estate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Know the true value of time; snatch, seize, and enjoy every moment of it. No idleness, no laziness, no procrastination: never put off till to-morrow what you can do to-day.
Philip Dormer Stanhope, Lord Chesterfield
Timeline
Lettings Negotiator
Foxtons
01.2023 - 10.2023
Bachelor's degree - Marketing
University of East London
09.2021 - 01.2024
Real Estate Agent
Globe Homes
03.2021 - 01.2023
Administrative Assistant
Alex Crown Estate Agents
05.2018 - 03.2021
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