Anais SENORA
CATERHAM
Summary
Reliable support worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
12
12
years of professional experience
Work History
Support Worker
Sirona Medical
04.2023 - Current
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Prepared employee schedules for maximum coverage during key hours.
- Monitored employee and customer interactions to assess quality of service.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Support Worker
Higher Health Care
02.2022 - 04.2023
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
Support Worker
ELYSIUM HEALTH CARE
12.2020 - 02.2022
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
Carer
ALBANY LODGE
11.2018 - 11.2020
- Remained alert to problems or health issues of clients and competently responded.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Ran errands for patients, did shopping, and picked up other necessities.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Restaurant Manager
MIDNIGHT DELIGHT
01.2016 - 11.2018
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Sales Representative
UNITED TELECOMMUNICATION SERVICES
01.2014 - 12.2015
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
Technical Writer
DEA
01.2012 - 12.2013
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Organized material to research and complete writing tasks.
- Carefully documented technical workflows in private wiki for education of newly hired employees.
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
Education
Associate of Applied Science - Business Administration And Management
ICU
Curacao06.2016
Bachelor of Science - FINANCIAL MANAGEMENT
UNIVERSITY OF CURACAO,
WILLEMSTAD, CURACAO12.2014
High School Diploma -
OMEGA
CURACAO06.2010
Skills
- Independent Worker
- Reliable Team Worker
- Client Support
- Creative Thinking
- Supporting Daily Living Needs
- Conflict Resolution
- Companionship and Emotional Support
Languages
Dutch, Spanish, Papiamentu, English,,
Native language
English
Advanced
C1
Dutch
Advanced
C1
Spanish
Advanced
C1
Papiamentu
Proficient
C2
Timeline
Support Worker
Sirona Medical
04.2023 - Current
Support Worker
Higher Health Care
02.2022 - 04.2023
Support Worker
ELYSIUM HEALTH CARE
12.2020 - 02.2022
Carer
ALBANY LODGE
11.2018 - 11.2020
Restaurant Manager
MIDNIGHT DELIGHT
01.2016 - 11.2018
Sales Representative
UNITED TELECOMMUNICATION SERVICES
01.2014 - 12.2015
Technical Writer
DEA
01.2012 - 12.2013
Associate of Applied Science - Business Administration And Management
ICU
Bachelor of Science - FINANCIAL MANAGEMENT
UNIVERSITY OF CURACAO,
High School Diploma -
OMEGA
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