CAD (Computer-Aided Design)
Anais Daniel
Specialised Account Manager / Key Account Manager
Wickford, Essex
Summary
Experienced professional with a strong background in account management, business development, and project management. Proven track record in client retention, sales, and operational efficiency.
Overview
5
5
years of professional experience
Work History
Specialised Account Manager / Key Account Manager
Highbourne Group Ltd
05.2023 - 07.2024
- Exceeded monthly sales goals of £100,000. Surpassing £135,000 during my first month on the Prowarm Key Account Team.
- Oversaw 120+ major City Plumbing accounts while in the Prowarm Key Account Team, fostering long-term partnerships.
- While in the Core Sales Team: Formulated a business strategy to create a consultancy-based approach for warm leads, leading to the project management of entire heating systems. Collaborated with third-party companies such as Cellecta (acoustic systems) and Heat-Pump manufacturers to provide comprehensive systems.
- Managed 50 Incoming/outgoing client calls daily, improving satisfaction and loyalty.
- Utilized CAD software to design complex heating systems, successfully creating over 15 systems per day.
- Executed strategies for high-budget clients, enhancing service upselling.
Account Executive
Shandy Shack Ltd
09.2020 - 09.2021
- Assisted start-up owners in client and partner onboarding, leading to product placement in Sainsbury's.
- Strengthened customer service and teamwork skills by building connections with colleagues and partners.
- Enhanced time management by meeting critical deadlines and ensuring product quality and display standards.
- Gained valuable experience in customer service and operational efficiency.
Administrative & Personal Assistant
ARAD Safety Systems Ltd
06.2016 - 05.2021
- Scheduled and managed 8+ jobs daily, allocating resources and coordinating the relevant parties.
- Maintained director's schedule, contributing to profitability and time efficiency.
- Handled financial documentation; such as tax returns, ensuring compliance.
Director
Amilla Rose Rental Recruitment
09.2019 - 09.2020
- Secured exclusive leasing rights for "The Mint" apartment complex in Birmingham, UK, through successful negotiation with Raybone Developments Ltd.
- Managed all aspects of property leasing, including marketing, client relationships, and financial administration.
- Achieved high occupancy rates and maintained excellent client satisfaction.
Education
Bachelor of Arts - Philosophy, Religion, And Ethics
The University of Birmingham
Birmingham, United Kingdom 04.2001 -
A-Level's -
USP College
Rayleigh, United Kingdom 04.2001 -
GCSE's -
The Bromfords School
Wickford, United Kingdom 04.2001 -
Skills
Management: Account management, client retention, business development
Sales & Projects: Achieving sales targets, effective project management
Communication: Teamwork, customer service, negotiation
Technology: Proficient in CAD, Microsoft Office, Ai Tools, CRM Systems
Software
Orderwise CRM
HubSpot CRM
Microsoft Office
Ai Software (Canva & CapCut)
Timeline
Specialised Account Manager / Key Account Manager
Highbourne Group Ltd
05.2023 - 07.2024
Account Executive
Shandy Shack Ltd
09.2020 - 09.2021
Director
Amilla Rose Rental Recruitment
09.2019 - 09.2020
Administrative & Personal Assistant
ARAD Safety Systems Ltd
06.2016 - 05.2021
Bachelor of Arts - Philosophy, Religion, And Ethics
The University of Birmingham
04.2001 -
A-Level's -
USP College
04.2001 -
GCSE's -
The Bromfords School
04.2001 -