Anaik Ghudial
Hayes,London
Summary
Dynamic and results-driven professional with a strong foundation in brand awareness and product expertise. Demonstrates outstanding customer service and strategic thinking, complemented by a tireless work ethic and attention to detail. Able to adapt to different situations, with proven skills in problem solving and team collaboration. Committed to enhancing brand presence through effective communication and innovative strategies. Skilled in PCO licensing, leveraging established relationships and knowledge for seamless communication with TFL's licensing team.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Vehicle inspector
Marston Holdings [NSL] on behalf of TFL
Heston, Hounslow
03.2024 - Current
- Ensured PCO vehicles consistently met highest inspection standards per TFL guidelines.
- Executed mobile inspections while overseeing personal stock of TFL PCO licences and company vehicles, independently on the field
- Executed efficient inspection processes, ensuring timely licensing for customer vehicles.
- Handled concerns of upset and worried customers with professionalism and empathy when addressing vehicle inspection fails or providing support.
- Utilising TFL-provided system and MS Excel to organise and support daily operations.
Sales assistant
Mountain Warehouse
London
09.2023 - 01.2024
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
GCSEs - Maths, English, Physics, Biology, Chemistry, Physical Education
Bishopshalt School
Uxbridge 09.2020 - 08.2022
Skills
- Enthusiastic communicator
- Product expertise
- Brand awareness
- Visual merchandising strategising
- First aid aware
- Quick and strategic thinking
- Problem solving
- Attention to detail
- Team player
- Tireless work ethic
- Hand tool operation
- Results driven
- Outstanding customer service
Timeline
Vehicle inspector
Marston Holdings [NSL] on behalf of TFL
03.2024 - Current
Sales assistant
Mountain Warehouse
09.2023 - 01.2024
GCSEs - Maths, English, Physics, Biology, Chemistry, Physical Education
Bishopshalt School
09.2020 - 08.2022