Ana Carolina Pontes Domingues
Derby,Derbyshire
Summary
Professional with extensive experience in kitchen deep cleaning and disinfection techniques, ensuring optimal hygiene standards. Demonstrated success in housekeeping and customer service, consistently achieving high client satisfaction ratings. Proficient in cleaning inventory management and stock control, utilizing barcode technology for efficiency. Committed to enhancing operational efficiency while maintaining rigorous quality assurance protocols.
Overview
4
4
years of professional experience
Work history
Warehouse operator
24/7 Recruitment
Derby, Derbyshire
09.2025 - 10.2025
- Collaborated with team members for smooth warehouse operations.
- Organised products in designated areas, facilitating easier access and retrieval when needed.
- Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
- Handled fragile goods delicately, minimising product damage during transport.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
Delivery driver assistant
Amazon Flex
Derby, Derbyshire
06.2025 - 09.2025
- Utilised navigation systems to assist in avoiding traffic delays.
- Maintained vehicle cleanliness to support a professional image.
- Aided in timely deliveries by navigating optimal routes.
- Followed company policies when handling fragile items to prevent damage during transit.
- Supported management of delivery paperwork to ensure accuracy in records.
- Delivered goods directly to customers' homes as requested for convenient service.
- Assisted driver with loading and unloading packages to enhance delivery efficiency.
Picker and packer
Blue Arrow
Derby, Derbyshire
09.2024 - 05.2025
- Guided new team members to develop cooperative working relationships.
- Handled delicate items to ensure damage-free transit.
- Sanitised work area to maintain a healthy and safe environment.
- Prepared parcels for secure transportation.
- Completed tasks within strict deadlines using a focused work style.
- Constructed boxes for robust item packaging.
- Marked packages correctly to guarantee proper delivery.
- Checked order details against invoices to prevent errors in deliveries.
Warehouse worker
TEX Plastics
Derby, Derbyshire
03.2024 - 08.2024
- Maintained stock records for tracking goods efficiently.
- Assisted in loading lorries for timely deliveries.
- Conducted regular checks on equipment to ensure safety standards.
- Utilised protective gear in compliance with health and safety guidelines.
- Managed customer returns to achieve satisfactory resolutions.
- Executed daily checklists for warehouse cleanliness.
- Accurately packed orders to minimise damages during transit.
Picker and packer
Blue Arrow
Derby, Derbyshire
09.2023 - 02.2024
- Supported new team members in developing collaborative relationships.
- Handled delicate items with care to ensure safe transportation.
- Maintained a clean work area to promote health and safety standards.
- Secured parcels for reliable and safe delivery.
- Achieved deadlines through efficient and focused work practices.
- Constructed boxes for effective packaging of products.
- Organised package labelling for accurate delivery.
- Verified inventory levels to ensure stock adequacy.
- Performed quality checks to uphold high product standards.
Evri delivery driver assistant
Evri
Nottingham, Nottinghamshire
06.2022 - 09.2023
- Assisted customers in resolving queries with professionalism to promote satisfaction.
- Managed delivery paperwork to maintain accuracy in records.
- Facilitated manual loading and unloading of lorries to enhance turnaround times.
- Ensured adherence to safety standards for protection of goods during transit.
- Aided main driver in route planning and scheduling, optimizing efficiency of deliveries.
- Cooperated with team members for successful completion of duties on schedule.
- Assisted driver with loading and unloading packages, resulting in efficient delivery process.
Catering Assistant
CATA C&M LTD
derby, Derbyshire
08.2021 - 06.2022
- Applied food safety standards to maintain hygiene ratings of 4.
- Maintained cleanliness through a clean-as-you-go approach.
- Assisted in ensuring utensils and crockery were clean and usable for kitchen operations.
- Addressed customer inquiries regarding menu items, ingredients, and allergens.
- Inspected kitchen tools and equipment, reporting any issues to prevent delays.
- Served food and beverages to guests, providing quality customer service.
- Prepared ingredients according to menu specifications and quality standards.
- Supported various kitchen roles during staff absences.
- Prepared kitchen equipment and service areas as instructed.
Education
Some College (No Degree) - Art Design
Derby College
Derby, DERSkills
- Kitchen deep cleaning
- Disinfection techniques
- Vacuuming and hoovering
- Housekeeping and customer service
- Cleaning inventory management
- Barcode technology proficiency
- Stock control management
- Materials storage procedures
- Order fulfilment efficiency
- Quality assurance expertise
Timeline
Warehouse operator
24/7 Recruitment
09.2025 - 10.2025
Delivery driver assistant
Amazon Flex
06.2025 - 09.2025
Picker and packer
Blue Arrow
09.2024 - 05.2025
Warehouse worker
TEX Plastics
03.2024 - 08.2024
Picker and packer
Blue Arrow
09.2023 - 02.2024
Evri delivery driver assistant
Evri
06.2022 - 09.2023
Catering Assistant
CATA C&M LTD
08.2021 - 06.2022
Some College (No Degree) - Art Design
Derby College