Summary
Overview
Work history
Education
Skills
Timeline
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Anaaya Sidhu

Hounslow, London,England

Summary

Dynamic individual well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work history

Student Support Assistant

Acmet London College
Brentford, Ealing
05.2025 - Current
  • Assisted students with academic inquiries and provided guidance on study resources.
  • Coordinated workshops and events to enhance student engagement and support.
  • Facilitated communication between students and faculty to address concerns effectively.
  • Developed and maintained a database of student support services and resources.

Customer Service Assistant

Cineworld
Feltham, Hounslow
03.2025 - 07.2025
  • Assisted customers with inquiries and resolved issues to ensure satisfaction.
  • Provided information about products and services to enhance customer experience.
  • Handled cash transactions efficiently and maintained accurate financial records.


Passenger Service Agent

Ethos Farm
Heathrow, London
03.2024 - 09.2024
  • Provided warm and friendly welcome to customers upon arrival at airport.
  • Spoke clearly to communicate easily with non-native speakers.
  • Communicated changes to passengers promptly, providing additional information to help manage travel anxiety.

Sales Assistant

JD Sports
Hounslow, London
07.2023 - 02.2024
  • Managed stock levels by monitoring inventory and ensuring timely replenishment of products.
  • Addressed customer inquiries and resolved issues promptly to enhance overall shopping experience.
  • Collaborated with team members to maintain an organised and visually appealing sales floor.

Customer Service Intern

International Legal Partners
Dubai, UAE
08.2023 - 09.2023
  • Assisted clients in resolving inquiries and issues to enhance satisfaction.
  • Handled clients complaints with professionalism to ensure a positive experience for all.

Education

Bachelor of Arts - International Relations with Business Management

Queen Mary University of London
London
09/2024 - 06/2027

A-Levels - BTEC National Extended Diploma in Business (A*A*A*)

The Heathland School
London
09/2022 - 06/2024

GCSEs - English Language, English Literature, Mathematics, Separate Sciences, Textiles, History, Spanish

The Heathland School
London
09/2020 - 06/2022

Higher National Diploma - TQUK Level 3 Award in Education and Training (RQF)

Private
London
04/2025 - 07/2025

Skills

  • Effective collaboration
  • Data entry proficiency
  • Team standards
  • Customer service enhancement
  • Problem-solving
  • Communication skills
  • Strategic planning
  • Inventory management

Timeline

Student Support Assistant

Acmet London College
05.2025 - Current

Customer Service Assistant

Cineworld
03.2025 - 07.2025

Passenger Service Agent

Ethos Farm
03.2024 - 09.2024

Customer Service Intern

International Legal Partners
08.2023 - 09.2023

Sales Assistant

JD Sports
07.2023 - 02.2024

Bachelor of Arts - International Relations with Business Management

Queen Mary University of London
09/2024 - 06/2027

A-Levels - BTEC National Extended Diploma in Business (A*A*A*)

The Heathland School
09/2022 - 06/2024

GCSEs - English Language, English Literature, Mathematics, Separate Sciences, Textiles, History, Spanish

The Heathland School
09/2020 - 06/2022

Higher National Diploma - TQUK Level 3 Award in Education and Training (RQF)

Private
04/2025 - 07/2025
Anaaya Sidhu