Anaaya Sidhu
Hounslow, London,England
Summary
Dynamic individual well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work history
Student Support Assistant
Acmet London College
Brentford, Ealing
05.2025 - Current
- Assisted students with academic inquiries and provided guidance on study resources.
- Coordinated workshops and events to enhance student engagement and support.
- Facilitated communication between students and faculty to address concerns effectively.
- Developed and maintained a database of student support services and resources.
Customer Service Assistant
Cineworld
Feltham, Hounslow
03.2025 - 07.2025
- Assisted customers with inquiries and resolved issues to ensure satisfaction.
- Provided information about products and services to enhance customer experience.
- Handled cash transactions efficiently and maintained accurate financial records.
Passenger Service Agent
Ethos Farm
Heathrow, London
03.2024 - 09.2024
- Provided warm and friendly welcome to customers upon arrival at airport.
- Spoke clearly to communicate easily with non-native speakers.
- Communicated changes to passengers promptly, providing additional information to help manage travel anxiety.
Sales Assistant
JD Sports
Hounslow, London
07.2023 - 02.2024
- Managed stock levels by monitoring inventory and ensuring timely replenishment of products.
- Addressed customer inquiries and resolved issues promptly to enhance overall shopping experience.
- Collaborated with team members to maintain an organised and visually appealing sales floor.
Customer Service Intern
International Legal Partners
Dubai, UAE
08.2023 - 09.2023
- Assisted clients in resolving inquiries and issues to enhance satisfaction.
- Handled clients complaints with professionalism to ensure a positive experience for all.
Education
Bachelor of Arts - International Relations with Business Management
Queen Mary University of London
London 09/2024 - 06/2027
A-Levels - BTEC National Extended Diploma in Business (A*A*A*)
The Heathland School
London 09/2022 - 06/2024
GCSEs - English Language, English Literature, Mathematics, Separate Sciences, Textiles, History, Spanish
The Heathland School
London 09/2020 - 06/2022
Higher National Diploma - TQUK Level 3 Award in Education and Training (RQF)
Private
London 04/2025 - 07/2025
Skills
- Effective collaboration
- Data entry proficiency
- Team standards
- Customer service enhancement
- Problem-solving
- Communication skills
- Strategic planning
- Inventory management
Timeline
Student Support Assistant
Acmet London College
05.2025 - Current
Customer Service Assistant
Cineworld
03.2025 - 07.2025
Passenger Service Agent
Ethos Farm
03.2024 - 09.2024
Customer Service Intern
International Legal Partners
08.2023 - 09.2023
Sales Assistant
JD Sports
07.2023 - 02.2024
Bachelor of Arts - International Relations with Business Management
Queen Mary University of London
09/2024 - 06/2027
A-Levels - BTEC National Extended Diploma in Business (A*A*A*)
The Heathland School
09/2022 - 06/2024
GCSEs - English Language, English Literature, Mathematics, Separate Sciences, Textiles, History, Spanish
The Heathland School
09/2020 - 06/2022
Higher National Diploma - TQUK Level 3 Award in Education and Training (RQF)
Private
04/2025 - 07/2025