Ana Rodriguez Losa
London
Summary
Bilingual Events Manager with a strong background in coordinating events within the sports and hospitality sector. Highly organised and adaptable, with experience in all stages of events coordination from enquiries/sales process through to completion of the event. Brings excellent communication skills, a calm and efficient approach under pressure, and a proven ability to support senior stakeholders while building strong professional relationships.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Conference & Events Manager at Brentford FC
Levy UK & Ireland – Compass Group UK
07.2024 - 04.2025
- Lead on all confirmed events related to Internal, Partnership, Commercial, Corporate & Private events for Brentford FC, reporting directly to the GM and Head of Operations.
- Contributed to the growth of Brentford FC Conference & Events from its inception to generating £360k in Y1 and achieving a 75% YoY growth (Y2).
- Working closely with the GM on the creation of new packages and business ideas.
- Participate in regular proactive sales techniques including networking events, trade shows, FAM trips.
- Lead on the planning and coordination of small meetings up to 500 people events.
- Liaise with all internal teams, clients, and relevant stakeholders to ensure the event is planned and coordinated to the highest standard.
- Main point of contact on behalf of Levy for all the events enquiries at the stadium.
- Ensure the client is up to date with the C&E business with weekly meetings.
- Conduct all the site visits at the stadium with the support of the IT/BFC Operations team.
- Co-ordinate and leads weekly & daily C&E meeting, ensuring room is booked, agenda distributed, minutes taken, and actions collated and communicated out post meeting within agreed timelines.
- Work closely with the central sales team, BDM and Club’s marketing team on the prospective business from the Club and group campaigns.
- Ensure all event information is entered into Delphi (CRM) to the required company standard and manage the diary of non-match day events.
- Liaise with internal teams in the management of the annual partner play on the pitch events.
- Managing the invoicing procedure ensuring payment received prior to the event.
- Compile the event information from the client, update on the event function sheet and distribute to the relevant team.
- Maximize all sales opportunities in the lead up to the event.
- To actively gain customer feedback, passing information gained, on to GM and relevant team.
Cluster C&E Sales Executive and Coordinator at DoubleTree by Hilton West End, DoubleTree by Hilton Victoria & 100 Queen’s Gate by Curio Collection
Hilton Hotels
01.2022 - 10.2022
- Evaluation, conversion, and coordination of each individual enquiry for corporate and private events to achieve targets and maximize ‘C&E’ and ‘Rooms’ revenue across the three properties.
- Responsible for all administration associated with the event including updating the CRM, space held, commissions and customer information is all up to date.
- Liaise with the client, issuing a detailed function sheet (BEO) in advance of their event. Communicate this information in a timely and accurate way to all operational departments.
- Ensure the billing process is processed according to the company standards.
- Ensure guest satisfaction by attending to their requests and inquires courteously and efficiently.
- Effective communication within the Conference & Events Department and throughout the hotel, particularly with Food & Beverage, Front Office, and Sales team of the three properties.
Front Desk Receptionist
PPHE Group – Park Plaza London Riverbank 4* Hotel
08.2021 - 01.2022
- Responsible for delivering a high-level check in and check out processes.
- Dealing with guests’ complaints in a friendly and efficient manner, always ensuring guest satisfaction.
- Ensuring all queries from both external and internal guests are handled in a professional and friendly manner.
- Maximizing sales across all departments, room upgrades, breakfast up sell, early check in and late check out.
- Communicating with the F&B team in handling conference charges and accurate postings.
Education
BSc - Economics
University of Oviedo
Spain 09.2014 - 06.2018
BSc - Economics
University of Warsaw
09.2016 - 06.2017
Wayzata High School Exchange Year -
Wayzata High School
09.2011 - 06.2012
Timeline
Conference & Events Manager at Brentford FC
Levy UK & Ireland – Compass Group UK
07.2024 - 04.2025
Cluster C&E Sales Executive and Coordinator at DoubleTree by Hilton West End, DoubleTree by Hilton Victoria & 100 Queen’s Gate by Curio Collection
Hilton Hotels
01.2022 - 10.2022
Front Desk Receptionist
PPHE Group – Park Plaza London Riverbank 4* Hotel
08.2021 - 01.2022
BSc - Economics
University of Warsaw
09.2016 - 06.2017
BSc - Economics
University of Oviedo
09.2014 - 06.2018
Wayzata High School Exchange Year -
Wayzata High School
09.2011 - 06.2012
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