Ana Ramírez Centeno

• Teaching KS3, KS4, GCSE and A-levels Spanish.
• Created and marked homework, exams, and class activities to monitor individuals' progress.
• Assessed student performance, behaviour, and class engagement.
• Identified student strengths and weaknesses, providing constructive feedback to improve results.
• Maintained updated curriculum knowledge for expert student guidance.
• Prepared lesson content and delivery in line with curriculum guidelines.
• Implemented behaviour management strategies for optimised learning environment.
• Supported department development plans to meet new national curriculum requirements.

https:/ / www.enfieldcs.enfield.sch.uk

• Teaching KS3 and KS4 Spanish.
• Tutor form KS3.
• Plan Development.
• Mental Wellbeing.
• Achieved target exam results for department attainment.
• Assessed student performance, behaviour and class engagement.
• Maintained updated curriculum knowledge for expert student guidance.
• Prepared lesson content and delivery in line with curriculum guidelines.
• Implemented behaviour management strategies for optimised learning environment.
• Set academic targets for students, communicating constructive feedback to address obstacles to learning.
• Supported department development plans to meet new national curriculum requirements.

https://www.school21.org.uk

• Teaching KS2, KS3, KS4 and KS5 Spanish.
• Differentiated lesson materials and activities to cater to mixed-ability classes.
• Organised fun occasions for students to showcase Spanish language skills.
• Supported delivery of MFL department development plan.
• Delivered high-quality, engaging lessons, rich in content and relevant to world issues.
• Assessed oral examinations in line with exam board criteria set by AQA.
• Integrated modern technologies into teaching methods to provide enhanced learning experience.
• Prepared students for A-level and GCSE exams, keeping close knowledge of curriculum.
• Enforced consistent behaviour management strategies and disciplinary measures to minimise low-level disruption to learning.

https://www.artsandmedia.islington.sch.uk

• Teaching KS3, KS4 and KS5 Spanish.
• Prepared lesson content and delivery in line with curriculum guidelines.
• Implemented behaviour management strategies for optimised learning environment.
• Minimised low level disruption by enforcing classroom policies.
• Set academic targets for students, communicating constructive feedback to address obstacles to learning.
• Engaged students with lesson materials by building positive rapport.
• Maintained updated curriculum knowledge for expert student guidance.

• Improved business profits through strategic updates to processes and procedures.
• Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
• Developed methods of tracking expenses, controlled the company budget, and devised new ways to save money while maintaining excellent service records.
• Deployed processes to increase long-term business success and increase profit levels.
• Identified and resolved operational issues impacting productivity, performance, or profitability.
• Directed administration and optimisation of financial operations, payroll, and accounting processes.
• Directed day-to-day work for employees and motivated teams to exceed objectives.

https://www.mintstreetmusicfestival.info

• Managed support staff and vendor coordination to facilitate logistics during event.
• Supervised external contractors to achieve successful events.
• Obtained best prices for external services through research, building relationships and negotiation.
• Managed large-scale events from initial planning to successful completion.
• Hired temporary event staff based on budgets, event size and specialised skills required.
• Obtained client feedback to determine improvements for future events.

https://www.coop.co.uk

• Followed company procedures and guidelines for smooth retail operations.
• Updated product labelling and pricing to reflect discounts and offers.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Maintained knowledge of products and features to provide recommendations to customers.
• Operated cash registers with accuracy and processed cash and card transactions.
• Built lasting relationships with clients through customer service interactions.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Maintained accurate records to track cash handling activities.
• Went above and beyond by helping customers to locate stock, making bespoke orders where possible.

https://www.tesco.com

• Worked quickly to pack orders and minimise product damage or shifting.
• Recommended alternatives for outdated, expired and out of sock products.
• Followed company standards and paid careful attention to customer requests.
• Picked items for customer orders with focus on piece quality.
• Tagged products quickly and accurately with price tags and stickers.
• Prepared orders for customers with wrapped, bagged and boxed items.

https://www.marksandspencer.com

• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Followed company procedures and guidelines for smooth retail operations.
• Operated cash registers with accuracy and processed cash and card transactions.
• Updated product labelling and pricing to reflect discounts and offers.
• Built lasting relationships with clients through customer service interactions.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Maintained knowledge of products and features to provide recommendations to customers.
• Assisted customers with product selection and sales, recommending items to increase transaction value.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
• Went above and beyond by helping customers to locate stock, making bespoke orders where possible.

• Responsible for supervising the development and completion of all print media within the team.
• Managed multiple printing projects simultaneously, employing expertise in meeting quality and budget targets.
• Maintained print production schedules by proposing actions to improve workflows and processes.
• Sustained production speed by checking ink levels and ordering supplies promptly for out-of-stock items.
• Performed cost-benefit analysis on supplier quotes and negotiated preferred rates, leading to cost savings.
• Met contractual service obligations by delivering print projects within set budgets and deadlines.
• Estimated costs, generated reports, and maintained detailed records.
• Logged daily activities and notable incidents during production shifts.

https://www.paul-uk.com

• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Fostered positive employee relationships through communication, training and coaching.
• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
• Led shifts and motivated team to drive sales.
• Followed opening, closing and shift changeover procedures for seamless operations.
• Delegated tasks to make best use of individuals' skills.
• Supported team to overcome new challenges by forecasting knowledge and skills gaps.
• Recognised exceptional individual performance for improved motivation.
• Coached team members through new or difficult workflows.
• Promoted professionalism among staff to develop productive relationships.
• Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
• Inspected completed orders, verifying against ticket and quality standards.
• Totalled bills and accepted cash, card and mobile payments.
• Followed health and safety standards to protect customers from illness and cross-contamination.

https://www.leisurejobs.com

• Built positive, nurturing relationships with residents and families through compassionate care and support.
• Collaborated with management and care staff to deliver activities within agreed timeframes.
• Created and delivered activities targeted to individualised physical, mental and social needs for improved resident wellbeing.
• Ran one-to-one and group activities to bespoke resident needs and requirements.