Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Ana Pereira

London,Brent

Summary

Competent Swimming Facility Attendant, skilled in attentive monitoring and rule implementation for maximised facility safety.

Communicating effectively and confidently to appropriately manage poolside behaviour and mitigate risk. Motivated individual enthusiastic about challenging work.

Adapts easily to different environments and flexes with changing demands.

Energetic worker dedicated to creating fun environment and helping participants enjoy events.

Works well within teams to develop creative ideas and solve diverse problems impacting guest safety and satisfaction.

Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work history

Swimming Assistant

1Life
Willesden, Brent
11.2022 - Current
  • Kept pool and leisure equipment well-maintained through regular cleaning and servicing.
  • Promoted poolside safety by educating swimmers and visitors on rules and advisories.
  • Welcomed customers politely and professionally, providing helpful facility advice and guidance.
  • Provided vigilant lifeguard duties through attentive monitoring and rule implementation.
  • Maintained physical fitness levels for effective emergency response during pool incidents.
  • Attended regular health and safety compliance courses for optimised patron care.
  • Addressed problem behaviour quickly to maintain safe, positive pool environments.
  • Remained alert and attentive for reliable customer support during busy pool hours.
  • Performed basic first aid as needed, escalating more urgent issues for best-possible patron care.
  • Led swimming lessons during teacher absences with clear, ability-appropriate instruction.

Receptionist

1Life
Willesden, Brent
09.2021 - Current
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Reduced waiting times through effective time and resource management.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Delivered front of house duties with warm and professional manner.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Managed bookings using MRM software to schedule, cancel and re-arrange appointments and sessions.
  • Operated fax machines, copy machines and other standard office equipment.
  • Updated client accounts and patient charts to maintain accurate and up-to-date files.
  • Answered multiple telephone calls per day, compiling detailed notes and promptly forwarding as required.

Lifeguard

1Life
Willesden, Brent
05.2021 - Current
  • Rendered basic first aid assistance, minimising patron discomfort whilst coordinating additional support services.
  • Observed swimmers attentively, quickly responding to risks and concerns.
  • Offered flexible schedule from early starts to weekend shifts.
  • Set up pool equipment, supervising patrons to avoid misuse, damage and injury.
  • Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
  • Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security.
  • Minimised accidents by sharing health and safety awareness.
  • Collaborated with team to achieve full pool coverage and cleaning procedures.
  • Performed successful pool rescues, remaining calm and effective under pressure.
  • Identified and communicated any potential health, safety or accident risks to facility supervisor.
  • Recorded facility participation numbers and compiled daily incident reports.

Education

A-Levels - Languages

Convent of Jesus and Mary Language College
London
07/2016 - 05/2023

Skills

  • Poolside safety
  • Basic first aid knowledge
  • Confident swimmer
  • Ticket sales
  • Health codes compliance
  • Activity leadership
  • Customer service
  • Guest and client satisfaction
  • Cleaning and sanitising
  • Cash register operation
  • Safety training
  • Cash handling
  • Security understanding
  • Payment methods
  • Lifeguard abilities
  • Rule implementation
  • Equipment maintenance

Languages

Portuguese
Native
English
Fluent
Spanish
Fluent

Timeline

Swimming Assistant

1Life
11.2022 - Current

Receptionist

1Life
09.2021 - Current

Lifeguard

1Life
05.2021 - Current

A-Levels - Languages

Convent of Jesus and Mary Language College
07/2016 - 05/2023

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Ana Pereira