Ana-Maria Vlad
Birmingham,West Midlands
Summary
Detail-oriented Production Worker skilled in quality control and production efficiency. Ensures compliance with stringent quality and safety standards while meeting daily production targets. Collaborates effectively with team members to maintain a clean, safe, and productive working environment.
Customer-focused professional with experience in building positive relationships and delivering exceptional service. Manages customer interactions with professionalism, ensuring satisfaction and loyalty. Utilises effective communication skills to support team objectives and enhance customer experiences.
Overview
8
8
years of professional experience
Work History
Production Worker
Salts Healthcare
Birmingham, Aston
10.2025 - 06.2026
- Manufactured medical devices in accordance with strict quality and safety standards.
- Followed detailed production procedures to ensure product accuracy and consistency.
- Performed quality checks to maintain high manufacturing standards.
- Worked efficiently to meet daily production targets and deadlines.
- Maintained a clean and safe working environment in line with company policies.
- Collaborated effectively with colleagues to ensure smooth production operations.
Warehouse Assistant
ASOS
Lichfield
12.2024 - 10.2025
- Worked efficiently in a target-driven environment.
- Maintained high levels of accuracy and productivity.
- Collaborated effectively within a large team to meet daily deadlines.
Manager
Magic Salon
Bucharest
08.2021 - 09.2024
- Managed the day-to-day operations of the business, ensuring excellent customer service.
- Built and maintained long-term relationships with clients.
- Handled customer enquiries, appointments and complaints professionally.
- Increased customer satisfaction through personalised service.
- Managed stock, scheduling and daily business administration.
- Worked towards business goals and supported revenue growth.
Sales Executive
Tommy Hilfiger
Bucharest
10.2020 - 08.2021
- Delivered outstanding customer service in a fast-paced retail environment.
- Built rapport with customers and identified their needs to recommend suitable products.
- Achieved individual and team sales targets.
- Processed transactions accurately and handled customer enquiries.
- Maintained excellent product knowledge and visual merchandising standards.
Sales Assistant
BSB
Bucharest
08.2018 - 08.2020
- Assisted customers throughout the sales process.
- Built positive customer relationships and provided product recommendations.
- Helped achieve store sales targets through excellent customer service.
- Managed stock replenishment and maintained store presentation.
Education
Diploma of Higher Education - Business Management
University of Wales Trinity Saint David
Birmingham, BIR01-2026
Skills
- Quality control
- Production efficiency
- Team collaboration
- Customer relationship management
- Time management
- Packaging operations
- Attention to Detail
- Machine operation
- Manual handling
- Reliable
- Quality control understanding
- Customer focus
Languages
Romanian
First Language
English
Advanced
C1
Hobbies and interests
- Continuous learning and personal development
- Business, sales and customer relationship management
- Health and wellbeing
- Reading and self-improvement
- Travelling and exploring different cultures
- Spending quality time with family
Timeline
Production Worker
Salts Healthcare
10.2025 - 06.2026
Warehouse Assistant
ASOS
12.2024 - 10.2025
Manager
Magic Salon
08.2021 - 09.2024
Sales Executive
Tommy Hilfiger
10.2020 - 08.2021
Sales Assistant
BSB
08.2018 - 08.2020
Diploma of Higher Education - Business Management
University of Wales Trinity Saint David