Dynamic and proactive professional with a strong foundation in motivational leadership and teambuilding initiatives. Demonstrates proficiency in AutoCAD and Microsoft Office, coupled with a keen willingness to learn and adapt. Committed to maintaining high standards of health and safety awareness while pursuing opportunities for growth and development within the industry.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
F&B supervisor
The Red Carnation Hotel Group
London, United Kingdom
10.2021 - Current
Coordinated catering events to ensure smooth execution and client satisfaction.
Identified and maximised upselling opportunities to increase sales and profits.
Reconciled cash and credit card transactions to maintain accurate records.
Trained new staff members on company policies and procedures.
Assisted in recruitment process to build an effective workforce.
Created a positive work environment, resulting in higher employee morale.
Translated senior management directives into actionable front-line policies and implemented changes with staff.
Developed organisational policies for administrative oversight and internal controls.
Monitored health and safety measures for guaranteed compliance.
Handled customer complaints effectively, restoring trust in our brand.