Amy Smith
Edinburgh
Summary
Dedicated with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Extensive proven experience working with customers and dealing with the public. Trustworthy with years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Very transferrable skillset to any customer/client-facing role, or anything that involves teamwork.
Creative induvidual that likes to bring new ideas and thoughts into a job role.
Overview
10
10
years of professional experience
Work History
Bartender and Social Media Manager
Three Marys
12.2025 - Current
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Assisted with stock counting, ordering and replenishing.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Removed empty kegs, tapped new kegs and attached supply lines.
- Kept social media pages up to date and gained more interest in the venue
Bartender
IHG – Baba Restaurant Bar, Kimpton Hotel Bar
08.2023 - 12.2025
- Providing a high standard of service towards a 5-star hotel
- Retaining customers information (room numbers, identification information)
- Providing service for a 200-500 cover restaurant and room service within a small bar team
- Preparing syrups, infusions and batched cocktails for a fast-paced service
- Presenting masterclasses in gin and whisky to guests
- Keeping stock rotated, lifting heavy cases of stock
Photographer and Counsellor (Summer Job)
Trails End Camp, Pennsylvania
06.2023 - 07.2023
- Working under pressure in a different environment, and being on-call 24/7 for the children.
- Planned photoshoots based on specific client briefs.
- Set-up professional cameras, equipment and accessories in outdoor locations.
- Took portraits of individuals and groups in studio and exterior locations.
- Improvised photographic methods and techniques.
Bartender
Hawksmoor
06.2022 - 06.2023
- Provided a high standard of service for a 5-star steakhouse with 300-400 covers
- Prepared syrups, infusions and batched cocktails for a fast-paced service
- Worked closely with other departments (reception, floor team and kitchen) to ensure of a smooth service
Bartender
Cask Smugglers
09.2021 - 06.2022
- Prepared syrups, infusions and batched cocktails for a busy environment
- Grew my knowledge within the bartending industry and developed a strong mindset for the workplace and its goals
Bar and Kitchen Supervisor
Travel Lodge Edinburgh Park
11.2019 - 08.2021
- Multitasking – I would oversee the kitchen, floor and bar within one evening/morning and provide service for the guests
- Counting the till float at the beginning and end of shifts
- Helping at other hotels within the branch, often weekly
- Achieved a reward for the help I gave the company while they were dealing with staff shortages
Shop Assistant/Cashier
Tesco
04.2020 - 06.2020
- Due to the high number of staff shielding at the beginning of the Covid-19 pandemic, Tesco were looking for temporary staff to cover
- I worked on the till and helped for as long as they needed me
Waitress/Cashier
Ernespie Farm Park
07.2019 - 09.2019
- Gained social skills and experience by working with a new team
- Making coffees and serving tables
- Keeping the service and BOH areas above cleaning standards
Shop Assistant
Corsons Bakery
05.2016 - 08.2017
- Making sandwiches and serving baked goods
- Using a till and keeping the service and BOH area clean and tidy
- Performing deep-cleans once a week
Education
HND - Digital Media/Visual Communication
City of Glasgow College
06.2019
High School Diploma - Graphic Communication, Hospitality - Practical Cookery, Administration and IT, Art and Design, English
Castle Douglas High School
06.2017
BSc (Hons) - Digital Media and Interaction Design
Edinburgh Napier University
05.2021
Skills
- Communication
- Customer Service
- Multitasking efficiency
- Composure under pressure
- Hospitality service expertise
- Digital media content creation
- Visual design
- Photo editing
- Creativity skills
- Camera operation
- Willingness to learn
- Problem-solving
Personal Information
Date of birth: 1999-10-30
References
References available on request.
Timeline
Bartender and Social Media Manager
Three Marys
12.2025 - Current
Bartender
IHG – Baba Restaurant Bar, Kimpton Hotel Bar
08.2023 - 12.2025
Photographer and Counsellor (Summer Job)
Trails End Camp, Pennsylvania
06.2023 - 07.2023
Bartender
Hawksmoor
06.2022 - 06.2023
Bartender
Cask Smugglers
09.2021 - 06.2022
Shop Assistant/Cashier
Tesco
04.2020 - 06.2020
Bar and Kitchen Supervisor
Travel Lodge Edinburgh Park
11.2019 - 08.2021
Waitress/Cashier
Ernespie Farm Park
07.2019 - 09.2019
Shop Assistant
Corsons Bakery
05.2016 - 08.2017
HND - Digital Media/Visual Communication
City of Glasgow College
High School Diploma - Graphic Communication, Hospitality - Practical Cookery, Administration and IT, Art and Design, English
Castle Douglas High School
BSc (Hons) - Digital Media and Interaction Design
Edinburgh Napier University