Summary
Overview
Work history
Education
Affiliations
Accomplishments
Timeline
Generic

Amy Williams

Bagillt,Flintshire

Summary

I am a dedicated Residential Childcare Worker with good communication and relationship-building skills. I am proactive and responsive to meet the individual's needs and requirements in challenging situations.

I am very committed to improving vulnerable children and young people's lives through high quality care.

I make sure that all young people are equally entitled to have their needs met in a fair and balanced way.

I make sure when attending my shift in work that i turn up with a positive attitude and a smile, i do this so the young people feel at ease and happy to see me.


I have two young children of my own one is 12 and the other is 5. My 12 year old has ADHD and finds things really difficult, i have been on many training courses put on by his school to learn new ways of helping him deal with situations hes sometimes put in. I think this is good as i use this in my work place.


I have been on a proactive and first aid course which i found really interesting and learnt new things that would help me in my work place.


Overview

15
15
years of professional experience
10
10
years of post-secondary education

Work history

Children's support worker

Puffin house
Colwyn Bay, Conwy
01.2022 - Current

In puffin house i provide advice, assistance and support to young people. We attend to their practical, physical and emotional needs. I act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential.


I provide a caring, supportive and nurturing environment in which young people can feel secure and free from harm. I try to have a positive relationship with the young people and always offer them support and try and give my best advice when they ask for guidance.


I try my best to help the young people to gain self control when challenging unacceptable behaviour, and making sure that they understand why some behaviours are unacceptable.


I will also check the young person's care plan and make sure that i try my best meet what is needed and also look to see if any changes have been made.

Checkout assistant

Tesco
Holywell, Flintshire
09.2009 - 08.2010

As a checkout assistant i worked operating the till by serving customers and helping them pack the goods into bags. I also had to handle money and making sure i gave the customers the correct amount of change back.


I made sure that i delivered outstanding customer service to all the customers by listening and responding to customer queries in a professional manner.


I would make sure that my work station was clean and tidy ready for the next customer to come, i will also report any complaints customers had to my line manager.


I would make sure that all bags were replaced when empty and move all trolleys and baskets back.

Education

GCSEs -

Holywell High School
Flintshire
09.2001 - 07.2006

Diploma of Higher Education - Health and social care

Deeside college
Deeside, Flintshire
09.2006 - 07.2009

NVQ Level 3 - Hairdressing

Deeside college
Deeside, Flintshire
09.2011 - 07.2014

Affiliations

  • In my spare time i like to do morris dancing and taking my children to their activities

Accomplishments

I have completed my level 1 and 2 in health and social care. I have also completed level 1,2 and 3 in hair dressing.


I have certificates in

Level 1 BTEC Introductory Dipolma Awarded in June 2008 with grade distinction

Level 2 BTEC first diploma Awarded in July 2009 with grade merit

OCR level 2 key skills in application of number Awarded in July 2009

OCR level 2 key skill in information and communication technology Awarded in July 2009



Timeline

Children's support worker

Puffin house
01.2022 - Current

NVQ Level 3 - Hairdressing

Deeside college
09.2011 - 07.2014

Checkout assistant

Tesco
09.2009 - 08.2010

Diploma of Higher Education - Health and social care

Deeside college
09.2006 - 07.2009

GCSEs -

Holywell High School
09.2001 - 07.2006
Amy Williams