Amy Widgery

• Assisted customers as first point of contact to identify needs and suggest appropriate products.
• Processed transactions efficiently by managing payments, refunds, and returns using advanced till systems.
• Unpacked deliveries, restocked shelves, and arranged visually appealing displays to adhere to M&S standards.
• Maintained cleanliness, organisation, and safety standards throughout the store.
• Prepared and baked various bread, pastries and muffins to ensure freshness and availability throughout the day.
• Arranged appealing displays and stocked shelves to enhance product visibility and attract customers.

Undertook seasonal work at M&S during December 2024.

• Ensured compliance with Ofsted requirements through thorough site risk assessments and health & safety plans.
• Supervised and supported children to maintain safety standards by adhering to health and safety practices.
• Delivered a variety of engaging kids club activities to promote children's development and enjoyment.

• Led bar operations during weddings and events.
• Assisted in developing and maintaining drinks menus, including cocktails and seasonal specials.
• Supported stock ordering control and cost management to optimise inventory efficiency.
• Ensured compliance with licensing, health & safety, and alcohol laws.

• Greeted guests and assisted with order placement.
• Provided drink recommendations to enhance guest satisfaction.
• Created welcoming atmosphere throughout service experience.

• Cared for cats by feeding, grooming, and cleaning pens.
• Socialised and administered medication to ensure well-being and comfort.
• Supported successful adoptions through attentive care and interaction.

• Provided high standards of animal care and welfare for animals.
• Assisted potential new owners and general public in understanding animal care and welfare.
• Worked collaboratively with team to deliver excellent customer service by addressing queries and facilitating animal rehoming.